Category: | Motorcycle Dealer |
Address: | 1516 W Irving Blvd, Irving, TX 75061, USA |
Phone: | +1 972-438-9425 |
Site: | kawasakicityirving.com |
Rating: | 4.1 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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Javier Garcia
Good service but not very professional when it comes to over the phone customer service. Had Questions and they treated me with discontent and lack of interest. I wanted to get some info before taking my 2009 kawasaki 650 and after painfully waiting on hold they told me they couldnt do anything over the phone. Not even a simple quote for a basic mechanical checkup. The guy i spoke with didnt even explain anything to me just told me "we cant do anything over the phone" and after the awkward silence i just finished the conversation with thanks ill look somewhere else. I dont doubt their service, but their customer service is lacking.
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A Private User
Best price. Best service. Knowledgeable staff. Look for their website. You will get complete list of they carry and their OTD price. People has hard time matching their price. I told them to inform me if the price reduction for Ninja 650r. The salesman called me as soon as the price reduction announced by kawasaki. Bought it before 15 minutes before closing. They stayed and make my bike ready for delivery. Only the problem I am facing is that their service is busy. Need to drop the vehicle for few days to even have first service :). Their service department is very busy.
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A Private User
Great group of folks! I bought a 610 4x4 Mule form them for my mom so she could get around the farm. Best Price in Texas...I Checked!! I highly recommend this particular dealer. Ill gladly do business with them again. I just wish they sold Arctic Cats tooo :). As for the Mule...Absolutely the best! Plenty of power to climb rocky hill sides. Very rugged, not like some of the competition with plastic beds at double the price!
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Dominique Mathis
Bought my very first bike from here, a new 2016 ninja 650. The process was quick and simple. Once all the paperwork was in order, it took only 45 minutes for them to get my bike ready! Their prices on new kawasakis are much lower than their competitors so I highly recommend checking them out.
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Swapnil Naik
Adrian the salesman was one of the rudest guys I have met . These people give very poor trade in evaluation. When I requested to just reduce $200 on their quoted price, Adrian said" My price is my price" and just got up and left . Sad.. really sad treatment
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Tony Mann
No hard pressure sales or granite rock floors. Who cares? If youre looking for the best deal in town from the best people in town then buy at Kawasaki City. Every motorcycle has a cash price listed on the motorcycle. The employees are the best ever!
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James Ragle
Theses guys are great. Very knowledgeable down to earth people. They dont have the most exciting personalities, but great prices and honest feedback. Do you want your ass kissed and money stolen, or do you want quality service at fair prices.
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Alberto Knox
Great service department. Clean shop and knowledgeable staff. Went in expecting to spend thousands. Andy sent me home with a $7.95 cure and much good advice. Will definitely go back for service and when its time for a new bike.
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Andrew Kluttz
Came in wanting to buy a vulcan s cafe, asked to test ride it in their parking lot to see how it handles. Was told they dont allow test rides. Im not going to buy a bike for 8 grand without riding it first. Very dissatisfied.
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A Gamers Life
I personally dont own a kawasaki but I came here to get some screws that I lost for my battery. The guys let me have them for free. Amazing place, please dont ever change you guys are awesome :)
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James Fraze
Friendly, great price, honest, good service. I have been going here for a few years and bought my last bike from them at a tremendous discount. I completely trust them and their service.
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A Private User
Bought a bike last year. The pricing was exceptional. Service during the sale was great. Its time now for a bike check-up. Lets see what service after the sale is like...
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A Private User
Owner is mean. Worse experience I have ever had. I was checking out the new 250s and he ran me out of the store once I told him I worked for GM sd I worked for Obama.
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Victor Grant
I had to take my bike in for some minor repair work late in the afternoon. These guys got me in and out. Gave me a really good deal on a new chain. Thanks Guys....
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James
Employees didnt really seem to care that I was in the dealership looking at bikes. Probably thought I couldnt afford a bike.
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Tony Zanegin
Andy in service is great. Knowledgeable and honest; hard to find a trustworthy mechanic these days, but Andys good.
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Daniel Panizza
these guys always help out and are fun to work with. great bike selection and always willing to help solve problems.
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Kyle Dykes
I come here a lot for work and I couldnt ask for better service. Bart, Adrian, and Phil are all top notch.
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William Blackheart
Always amazing service. Never had an issue!!! These guys know what they are talking about.
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William David Schmidt
Always helpful great prices and selection of the latest and greatest from Kawasaki
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Scott Steffen
Unbeatable prices, outstanding staff. Highly recommended.
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Julio Rodriguez
Great service, I highly recommend this location.
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Lisa Zudor
Great bike, prices and service
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Karol Seeley
Awesome customer service.
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Lisa Atwood
Great proces!
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Jay Reyes
Its nices
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araceli correa
Good