Category: | Cosmetics Store |
Address: | 3513 N Belt Line Rd, Irving, TX 75062, USA |
Phone: | +1 214-492-2525 |
Rating: | 3.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
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Brianna Carter
I used to love this place but now they have me all the way f***ed up! Asked the lady what color hair I needed, 2 or 4, she said 2..got all the way home just to find out that she put the 4 in my bag. Came all the way back, I live pretty far, just to have this lil ol Asian lady, who help me pick out the color by the way, tell me that I was wrong and that I picked it out so it was my fault. POINTING HER FINGER AT ME MAY I ADD! Was trying so hard not to raise my voice at her and cuss her out. As a person who has worked every type of customer service job, plus being in the military, I was really shocked! Do these people not know what customer service is and/or means. Last time they get a dime out of me! So freaking rude! Ill be damned. YOU HAVE OFFICIALLY LOST MY BUSINESS and I will be telling others NOT to come here.
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Michelle
They have lots of options for hair but their service sucks. The guys that work there are rude and they only had a very small portion of professional products and smaller sizes in Kera Kare and Mizani. They did have some good specials on Remy Saga. This place will have to be my absolute last option before I spend my hard earned money here. Ill keep looking for other places in Dallas or keep ordering online with better service.
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Summer Jokes
Theyre soooooo rude to their customers!!! Literally a woman who was in the store way before we were and before the store closing wanted to grab a wig. It was 8:01 by the time they finished and he was like "WERE CLOSED " and telling security to lock the doors. Also the same guy snatched the packs of hair from my stylist hand. Like if I wasnt saved I would of lost my religion. PLEASE DONT GO HERE
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Satara Hutchinson
If I could give zero stars I would this place needs to be put out of business!!! They have the worst customer service ever and will follow you around the entire store as if everyone steals. How can you give someone a 3 wig limit to try on when im spending my money and there all display wigs???? If black folks didnt shop here they would not be in buisness!!!
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ebony stanley
The young security guard was very helpful & actually helped me pick out the hair which was cool. I just went to return it (i had the receipts as required) & the cashier got an attitude and asked me why was I returning it, like i owe her something. I dont know what type of customers theyre used to but they shouldnt be that way with every PAYING customer.
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Sarah Alkhafaji
Place is awful. Awful manager awful service. DO NOT SPEND YOUR MONEY HERE. TRIED TO RETURN A WIG AND THEY SAID I COULDNT BECAUSE I DIDNT HAVE THE BOX IT CAME IN. THEY NEVER GAVE ME THE BOX BECAUSE I TRIED IT ON IN THE STORE. THIS PLACE IS AWFUL!!!!
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Andrea Moore
Very Very Very Rude. I WILL NEVER EVER SHOP HERE AGAIN. I WAS A MONTHLY CUSTOMER, HAD BEEN SINCE 201O, AS OF TODAY NEVER AGAIN. THIS WAS THE FIRST AND LAST TIME TO EVER BE DISRESPECTED WHERE I SPEND MY MONEY.
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rho jo
Used to be Pure & Healthy Hair Salon but they closed unfortunately. I was going there for like 5yrs. So sad because they specialized in natural kinky hair instead of perming the heck out of your hair
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Oranzle Savala
Every time I go here the workers r very nice,very helpful.one lady helped me pick the best hair for me.she didnt go for the most expensive.hair is very reasonably priced.many choices.
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Makeita Small
They act like everyone come in there to steal smh constantly watching you....
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Jade Freeman
Dont ever go!!!! EVER! Stereotypical employees! Over zealous security guard!
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Diana Davis
Rude employees...stare at you like you are going to steal ...the usual.
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karly g.
Super friendly great prices
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Vegas VickyV
Good selection and pricing
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jessica clark
ALWAYS have what I need
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Kanei Jones
Typical beauty supply
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nicole bailey
Great supplies