AutoZone
| Category: | Auto Parts Store |
| Address: | 208 W Pipeline Rd, Hurst, TX 76053, USA |
| Phone: | +1 817-282-2901 |
| Site: | autozone.com |
| Rating: | 4.3 |
| Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–9PM |
Location
Photos 31
Reviews 42
CA
cand ace
Im a faithful Auto Zone customer since our local guy passed and his business closed. I travel ALOT and if I need anything on the road I go to auto zone. I do not go to the "other guys". At home I typically patronize the Rufe Snow location. I have found them to be very knowledgeable and extremely helpful. Most go the extra mile and no its not bc Im a petite curvy blonde. My dads a bit of a grease monkey and wanted to make sure I didnt get taken advantage of so he made sure I know more than how to kick tires and top off fluids . Plus according to him my hands are smaller so I can reach tight spaces better or my favorite- bc youre small its easier for you to sit on the radiator and install the head gaskets. So when I ask questions theyre specific and I usually know the answer but Im looking for a sometimes creative alternative. However when I called this store (bc it popped up in a Google search) and asked a question about the electric seat in my truck his response was - call the dealer. I asked a few other questions regarding this issue and each time he told me to "call the dealer". And YES the dealer will be the expert as they built the truck but auto zone is an after market source for those of us who dont want to pay sometimes up to 300% dealer markup for the same part. He didnt even ask for my vehicle make model etc but simply told me they dont carry the part and, you got it - call the dealer. Id rather call 1-800-thislazyassdoesntgiveashitabouthisjob. Havent checked their website yet but Im pretty sure that since Ive found other online sources that they carry the part or could order it for me.
VI
Victoria LaCourse
I called with questions before I went in. The employee answering the phone did answer my question but with little enthusiasm about his job. When I finally went in he was easily identifiable and I avoided asking him for help again. Moments after walking through the door another employee a bit further away burps very loudly and continues what he is doing. No "excuse me" or embarrassment or anything while there are other customers in the store. Another employee immediately greeted me and asked what he could help with so I asked if he could just look up my vehicle to know which particular product number Id need. He showed me over to them and we spoke for a minute and I said Id like to look around before making my selection of the different options. This seemed to annoy him. He then tried to oversell me another product to help with my first product which I said I would not need and thanked him. He huffed and walked away. I finally decide what I want and walk around the store a bit and have to say its not as clean as other stores Ive been in. Based on this experience I will most likely drive further to another store or switch chains if Autozone thinks this is acceptable behavior.
HO
HolaWay115
Black guy with glasses(forgot his name) sneaked a small item In my transaction I didnt want. Pay close attention to the items you are buying! I had a great experience up until this point.
SA
Samantha Flores
So, so rude. Acted as if assisting us was too much of a hassle, when all we asked was to read the cars lights. Definitely will not be returning to this location.
JI
Jimmy Hall
Standing in line for 5 minutes and an employee doesnt make eye contact with me so he can go to lunch. Only one person helping customers. Last time here!
A
A TOUCH OF CLEAN
The guys here are very helpful. They make the visit simple for people like me that know nothing about cars except where the gas tank is.
WA
Warloc Odeath
Been in and out of that store for years the people are more than willing not only assist you with your vehicle but your questions too
SE
Seth Webster
Typical Autozone. It seems like customer service training would go a long way in helping Autozones just be better overall!
DA
Danny Hylton
Helpful staff, knowledgeable about their job and if they dont have the answer they do what they can to find the answer.
TY
Tyson Heaton
Been to this location many times, its where I buy my car batteries. Ive always received good service here.
JO
Jose Ramirez
Me atienden bien un rápido
CR
Crystal Riddle
Helpful people did a check engine light on car explaned what might be problem
KE
Kenit Ochoa
Excelente atención..
CH
Christopher Duncan
Excellent service and no long waits for questions and or checkout.
JA
jason irick
Clean well sorted store with very friendly and helpful staff
D
D Hall
Put new wipers on my wifes vehicle and cracked the windshield
2
2 LOUD
Sometimes i get good service and sometimes i get bad service
RO
Rocky Guel
Employees were helpful and very respectful. Great service
AM
Amit Pisat
Were really quick is assisting me to return items.
NI
Nik Lugo
My husbands go to for all automotive supplies
PE
Peggy&tucker Sees
Always friendly never crowded helpful staff
KE
Keith Wooldridge
Good people working here always helpful
HA
Habib Dean
They are very helpful at this store.
LI
Lisa Mitchell
Usually got what I need for my truck
JE
Jen P
Couldnt have been more helpful!
LA
Larry Holloway
Good place to buy auto parts!
MA
Mark Rasmusson
Always friendly and helpful.
TO
Tootrue 247
Very nice people ,helpful.
HE
Hector Rivera
Clean and organized.
VE
Verna Amos
Helpful associate
DO
Donald Bean
Service is Great
YO
yoshiotamura
great assistance
SH
Shannon Shouse
Great selection
RE
Rebecca Bates
Friendly staff
LA
Laurie Fuentes
Knowledgeable
CA
Cathleen Lagow
Great prices
AB
Abebe Asfaw
Fast service
RO
rocky peterson
Great team
MI
Mike Wa Kabamba
I like it
JA
Jameson Barkley
Slow
JO
Jorge Jacinto Jiménez de la Torre
Ok
DE
Dewanna Carter
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