Category: | Auto Parts Store |
Address: | 21234 Aldine Westfield Rd, Humble, TX 77338, USA |
Phone: | +1 281-209-0816 |
Site: | autozone.com |
Rating: | 3.6 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–9PM |
T.
T.a. Jay
Some long hair guy with glasses is very rude. He exchanges bad parts for customers an gives them money an parts. He slides parts to his friends I been there an watched the things he was doing. I was there for over 30 minutes an nobody ever offered to help. A lady n a red shirt margaret is her name she just got to work put her stuff up clocked n an helped me out. She was very helpful an showed me where everything was that u was looking for. Will b back because of her. Thank u.
TI
tim jordan
I would give this place 0 stars if i could, out of all the auto zones ive been to throughout the years. Reason being ALL the employees here are unprofessional, lazy, give inaccurate information, and claim to never have any of the car parts in stock. And thats if they pick up the phone w/o hanging up,or you get to talk to an employee in person w/o a half hr wait. I will never spend my hard earned money @ a place with piss poor treatment such as this and i hope you dnt either
GR
Gregg Lyons
Never gotten out of here in less than 30 minutes. They are consistently short handed. Staff is helpful though, eventually. **scratch that. I ordered a part online and got an email stating it was ready for pickup. Get to the store and was told they couldnt find the part and need to order it instead. There is an OReilly right next door with shorter lines and better quality parts.
NO
Nora Isabel
Peggie A. The manager has a Bad attitude. It seemed like she Only helped me because thats her job and she has to perform it. But she didnt give me a good customer service. Other employees have a good attitude always willing to help :) except her. I guess shes biased towards Hispanic young ladies like me. Hope this review helps improve their customer service :)
LA
Laney Chatfield
Just had my battery changed in my 2014 Chevy Equinox, they were so kind and so fast! The guy who helped me even asked if I wanted to wait inside because it was so hot. If I have any car needs I will come back here, all the staff were very nice. So much better than going to a dealership to wait for hours, pay double and be treated like a number. Thank you!
JE
Jesus Raygoza
THIS PLACE, I ONLY GO THERE BECAUSE ITS THE ONLY PLACE NEAR ME, THEY HAVE ONE GUY THAT IS A GOOD WORKER. I HAVE BEEN THERE WAITING 20 minutes at TIMES JUST TO PAY, AND YOU ASK IF ANYBODY IS AT CHECK OUT, AND THEY SAY, " SOMEBODY WILL BE THERE, BUT NOBODY COMES. TERRIBLE CUSTOMER SERVICE. IF YOU CAN GO SOMEWHERE ELSE, DO YOUR SELF A FAVOR AND DO IT.
NL
NLJ P
I was here close to closing time and the employees were extremely nice and helpful. They didnt try to rush me out the door. They even said after they locked up if I needed anything to just knock on the door. I was very surprised at the one star ratings. My experience with them was wonderful.
EV
Evelia Lopez
The women there work harder than most of those men employees. They are VERY slow in getting people through the line. One employee inside one in the back one outside the phone will ring and ring and ring before someone picks up. Very unorganized system of staff
MI
Mike Doe
Fing idiots, closed 10min earlier when u need them the most for tire repair till u can make it home, and stood there while I watched outside at the stated time 10pm, so went next door to OReilly where they took care of me
JE
Jesse Bruce
The staff has always been friendly and helpful whenever I come in. The only problem I have is the wait. Sometimes it can be 10 minutes or more even when the store is practically empty.
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Zachary Morrow
Depending on the time of day and who helps you, you could be in and out quickly. Otherwise you might have to call in the phone while your in the store to get help.
EL
Eli Sanger
Its okay. Only one person there could really help me with my problem, other workers there seemed to only know the cash register
FR
Fred Werner
Friendly staff clean store, you will wait in line because corporate doesnt allow adiquate staffing.
MA
Mark Densmore
Busy Saturday and they had one person working the counter, line was out the freaking door
NI
Nick Hernandez
I believe the associates name was Mike. Was easily the best service Ive ever received
JO
Joey Carranco
I mean I dont hate them. But they need to be trained better. Come on guys hussle
MA
Marty G
Bad customer service, hispanic lady with glasses got really bad attitude.
KA
Kajuanna Edmonson
They are always helpful tho at times they can be packed with customers.
WE
Wendy Melvin
It always takes a long time because theres always too many people
TI
Tiffany Harris
Long lines or wait to get help but they always have what I need.
PE
Pedro Froesse
Servicio rapido
CR
Crystal Brown-Quintero
Convenient location. Employees are very helpful and polite.
RO
Robert D. Mckinney
Great Customer Service, Always helpful and eager to assist.
CH
Chris Saner
Some good prices on parts... Motor oil not so much
MA
Marcia Carr-Johnson
Technicians are really helpful with information.
0M
0mar Useche
Uyeah
BR
Brandy McCray
Got my car problem resolved quickly!
GR
Grace Couch
Im a regular. No complaints
TI
tim c
Good people doing good work
SH
Shaharyar Aziz
Very Nice and helpful staff
IS
Israel Sosa
Cant complain with service
AN
Andrea Clancy
Great customer service!!!
RO
Ronald Harms
Nice folks lots of parts
AA
Aaron Cain
Good service. Well lit.
VI
Vince West
Fast and helpful service
KA
Karina Zuniga
Slow slow slow service.
RU
Rudy C
Great customer service
JO
JOJO Perez
Quiet and organized
AD
Adam Lewis
Helpful employees
A
A Private User
Best service ever
LF
LFS Trucking
Reasonably fast
CU
Curtis Hamby
Not best parts
KE
Kendall Phillips
Helpful staff
MR
MR. TMA
Decent prices
CA
Carlos Alexander
Good service
PA
Paris paul
Nice helpful
EM
Emanuel b
Good place
NA
Nathaniel Carthen
Excellent
NI
Nick Pierson
Slow
KE
ken hopkins
Slow
CO
Corpse Eater
What