Kay Jewelers

Category:	Jewelry Store
Address:	13421 Westheimer Rd a, Houston, TX 77077, USA
Phone:	+1 281-531-6588
Site:	stores.kay.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 15

Reviews 4

Alondra Perez

I took a necklace to get my clasp fix and the lady kept asking me to create an account with Kays, I told her, I just want to get my necklace fix. I handed my necklace to her (necklace wasnt broken by that time) and when she was ready to measure my necklace half of my necklace was missing, the saleslady, she was asking where the other piece was and it was right at her desk. She told me, your necklace is broken and she tried blaming me for it.. She try charging me extra money to get the clasp and soldering my necklace together.. I handed my necklace in good conditions to her and she try blaming me for a mistake she did. I walked out the store with a broken clasp and a necklace.. If you see an Asian Salesperson run from her, she will break your jewelry and blame you for it.

Mike Koza

I would suggest never going here the customer service is horrible Ive paid cash for all my jewelry from them when I went in their the other day w one of my chain necklace that had a deffect on it I asked them if they would fix it I had cash in my pocket to pay them and they turned me down I dont believe in that Im a very honest person but thats OK I will never buy a piece of jewelry again....Ive bought rings from there for engagement and watches Im serious I will spend my cash else where I hope this place goes out of business for the way they treated me Ive spent to much cash there wow

wilmer antonio

this place is awesome they help me find the perfect ring and gave me my custom ring size 2 weeks early

lee preimesberger

Expensive ugly junk.