JCM Appliances

Category:	Appliance Store
Address:	7122 Atwell Dr, Houston, TX 77081, USA
Phone:	+1 832-468-4594
Rating:	4
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM Closed

Location

Photos 50

Reviews 5

Troy Jeanmard

I spent $2,000 with these bozos on a new fridge and washer and dryer and they only lasted 4 months. Problem is, they only offer a 90 day warranty. Needless to say I had to pay these guys an additional $275 to repair the refrigerator and then another $195 to repair the dryer. On top of that the refrigerator broke again a few days after they repaired it. Turns out they misdiagnosed the problem the first time. I asked him to buy it back, repair them since thats what he does, and resell them, he said point blank NO! This is bad business and you should always make someone whole if you can especially if youre so great and this doesnt happen often. Im filing suit in small claims court to get my money back. These guys sold me $2k worth of crap and then made me pay for the pleasure of being able to use it. I was an idiot for buying from these guys and if you buy from them youll feel like an idiot too. Always go new w/ warranty!!!

Duy Trinh

The guys at JCM Appliances are the best. The shop is very nice and clean. The washer and gas dryer we got from them have been running flawlessly for over a year, not even a single problem. We just moved and we decided to go back to them to pick out a new set since our new place only has electric dryer. Jose was very helpful, gave me an good deal, and hes getting my new set delivered right now as Im writing this review. I will be going to JCM Appliances again when my fridge dies. Very reliable business with fast delivery.

Tiffany Songvilay

We explained the problem over the phone (unbalanced spin cycle that keeps going and going) and Jose was able to diagnose it over the phone (broken spider and possibly bearings). He picked it up the same day and returned it to us within 48 hours. He took video and pictures of mold growing inside the washer which explained the stinky smell wed noticed for months - fixed that too. All of that for a fraction of the cost of buying a new washer. Great communication and customer service.

Matteo Perlino

Bought a washer and dryer, with a 90 day warranty. Had a few problems at first, they came the next day to fix it. Had a different issue within 2 weeks of our warranty expiring, and Jose told us to just come on down and pick a new set. Had the old set picked up and the new set delivered next day. These guys are super friendly, and stand by their word. Will be coming back for our next purchase.

Robert Gauss

really nice people jose helped me find the right set and same day delivery and installation