Category: | Appliance Store |
Address: | 605 E Palace Pkwy, Grand Prairie, TX 75050, USA |
Phone: | +1 214-649-5750 |
Site: | facebook.com |
Rating: | 3.2 |
Working: | 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM Closed |
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Lisa Perdue
Refrigerator quit working after 2 weeks. Paid for a warranty so I had to take it back. They wouldnt come to my house and look at it. They couldnt figure out what was wrong with it, so they exchanged it. Another 2 weeks went by and that one quit working to. So I called them back and they agreed to come to my house and exchange it again. But turned out that was a lie because they never showed up. So I called again and they said they had a delivery scheduled for my area for somebody else and they would do it at the same time. Again, another lie, cause they never showed up. So I called again, and they claimed my warranty was expired. They stopped answering my phone calls, stopped me from leaving a message by rejecting my call and even answering and setting the receiver down. And how do I know this? When I tried to call from a different number they answered immediately. As soon as they found out who it was, they hung up. I had no way of taking it back to them so I called a repair guy. Repair guy opened the back and it was infested with roaches and wouldnt repair it till they were gone. So then we had to pay an exterminator to come out. So new4less turned into used4more. A brand new one from a reputable company with warranty would have saved me time and money. I will never go here again and I would not recommend them to anybody.
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Elizabeth Rodriguez
DONT GET FOOLED BY THEIR BAD REVIEWS.. UNDERSTAND THAT NOT ALL HAPPY CUSTOMERS TAKE THE TIME TO SHARE THEIR GOOD EXPERIENCES!!! Before my visit to this store, I read the reviews on google and was VERY SKEPTICAL as to what kind of service I might receive. However, After my visit to NEW4LESS, I was a Happy Camper, Within a minute of walking in to the store I was greeted with a smile and was immediately ask what i was looking for, most of what they have in stock is new with tiny dents and scratches here and there. I was there looking for a Stove and microwave, my sales associate, LINDA, was nice enough to help me compare many different models, (WOW YOU COULD TELL SHE NEW HER PRODUCTS) Long story short, I did purchase this beautiful high-end stove and the matching microwave, i am very please with my purchase and the service was outstanding...
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Murriam Espinoza
Buyer beware. I usually dont leave bad reviews but customers should be made aware to mentally prepare themselves if they decide to conduct business with this place. I have a strong feeling this happens here often and the owner knows exactly what hes doing. We bought a refrigerator here and were told its sold for 3000 dollars in store and is a brand new model. In fact it was a discontinued model that sells at Sears outlet for 40$ less than what we paid them. Sneaky tactics and I feel like they do this to people alot, they count on you NOT knowing everything there is to know and being up to date on most current models and prices.So do your home work.They will try to get you to pay very fast telling you someone will snatch the item up fast, but get the model numbers and do your research. Dont trust them on their word of the product
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Dennis Monroe
New4Less Appliances specializes in good quality functional appliances which are blemished in some way. We were looking for a difficult to find stainless steel Kitchenaid warming drawer which had an old style handle to match our existing appliances. They had it new in the box for a good price. When I arrived at the store they opened the box so I could inspect it and we were surprised because it was panel ready but didnt have the handle and stainless steel front panel in the box. They told me to wait while they bought a new panel and handle from Kitchenaid. Within an hour I had the drawer I was looking for, fully assembled, and brand new. They covered the extra expense for the new panel and handle and sold the drawer to me for the original price.
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barby rey
my husband and I just started building our first home, and were on the market for large built-in appliances, we live in a small town just outside of waco so there is not many appliance stores to choose from. We found NEW4LESS on Craigslist and saw they had many 48" ovens and refrigerators available, We called the number listed, Tony Was very helpful and patient, he send us all the 48"refrigerators and ovens they had in stock at that time along with all the specs we needed, They have a good selection of fairly new appliances and delivery options were more than adequate. we purchased a 48" built-in refrigerator and a 48" oven range for almost half the price of a retail store.
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Kelley R
I wish that I could give 0 stars. I drove out to this place and arrived at 4:30PM on a Monday. Signs flashing in the window said, "Open". There were cars in the parking lot (all with temporary tags on them). I called the number and left a message. I have received no return call. I am going to buy a gas range. I wanted to see what this place had. Unfortunately, I wasted my time driving an hour all together for this big LACK of simple customer service. Be open when you say you are going to be open. And why was the place lit up with "Open" signs in the window? I have tried to call since with no answer. I am not leaving another message. VERY disappointed.
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Margaret Rios
I highly recommend new4less appliances for good deals on refrigerators, ovens, and stoves. We visited the store looking for a refrigerator and a gas stove, for our new house. Tony offered us a very good deal so we ended up buying both the refrigerator, the stove and we even bought a built in microwave oven combination from him. Extremely impressed with the level of customer service they provide. Dont be fooled by the modest storefront if you decide to visit, its the physical products and services that really count! Again Highly recommend this family owned genuine business. Im so happy i found them
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isau rios
I was in looking for a new set of washer and dryer, and NEW4LESS came up on my facebook page i decided to go to the wharehouse, since is conveniently located close to my house , I was Surprised I found the exact set I was looking for A lot more affordable than I expected, Staff Was Very friendly explained all features of my washer and dryer and answered all my questions. I highly recommend this family owned business!!!
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deborah brown
this store (NEW4LESS APPLIANCES) outperformed any other appliance store ive been to. the staff is very nice and they do everything they can to help you out,we came in looking for a microwave oven combination since ours went out a couple of days ago, they had the exact same model i was looking for, for HALF THE PRICE than what i saw at best buy. I was extremely happy with my purchase!!
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Isabela Borrego
I have been buying appliances from New4Less Since 2012 for all our Real Estate Projects. Always going Above and Beyond to take care of our needs. Even after ours late at night they make sure appliances are installed and ready for next day showings etc. I have never had a problem with deliveries or performance of the appliances. Always a pleasure to do business here.
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Kizzy Giles
The part owner (Aaron) is very rude and does not respect CASH paying customers. Watch out because there are hidden charges that you learn about at delivery. THERE ARE TOO MANY OTHER PLACES THAT ARE BETTER THAN THIS ONE! We only went because a family member referred us.