SEPHORA inside JCPenney

Category:	Cosmetics Store
Address:	5488 S Padre Island Dr #4000, Corpus Christi, TX 78411, USA
Phone:	+1 361-991-7251
Rating:	3.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 32

Reviews 11

Sarah Ramirez

I would give it a 5 star rating but not anymore! I never feel welcomed every time I go and the workers are very rude! My mom and I went today and my mom needed help picking out a powder for her color and I asked one of the workers nicely if she can help us. She said to me in a rude way "um we are busy right now and I cant help you but I dont think I can find anyone to help you right now but Ill try!?" Seriously at least tell me nicely and not all rude? I understand they were very busy but still at least talk to the customers in a nice way and not all mean! My mom just threw the powder back and said firmly back to her "forget it"! And we walked out. If I happen to go there again and if another worker talks to me like that again Im telling her off! Idc if I make a scene! That was unnecessary of that girl the way she talked to me! After all that is their job!!!

Victoria Jordan

Horrible customer service! I was returning an item I purchased there a few weeks ago and they flat out refused to take it back. And on top of that told my the pallet I bought was a FAKE! I bought the palette at that exact location and they said there was no way because it was fake. All I can think is that they sold me a fake palette. I will be contacting Sephora and Anastasia to let them know what was said. I will NEVER shop directly at this Sephora ever again. I would be so upset if I was a brand being represented by them. The displays are always a mess and they never have anything stocked. And when I mentioned that all they could say was "yea we are out of a lot of stuff" no sorry or anything. Just a horrible experience.

Mahogany Cortez

Terrible terrible terrible. I live in Houston but am from CC so when i go back home I stop in here. This last time was crazy. The sales lady was rude after I asked her for help locating a product she literally looked at me with them overdrawn eyebrows & chula makeup & walked off to go help another customer....pissed is not even the word I would used to describe how I felt if I didnt have my nieces with me I wouldve walked over & gave her the cursing she deserved. In all I wouldnt shop here at all I think this is the only one in CC which is sad but Ill just rather wait to come back to Houston & shop than deal with a racist person!!

Yoli Bustos

Bad bad Customer service! I was opening a a product I was gonna buy to make sure it wasnt broken because i had previously purchased a damaged product and I was approached by one of the workers and she implied I could have possibly been trying to steal the product and I nicely told her I was buying the product and was just making sure It wasnt broken but she didnt seem to care and walked away. It really upset me and embarrassed me because she wasnt discrete about it and people looked. This is the second time someone there treats me disrespectful and very rude, they are not helpful or nice. Makes me not ever wanna go back.

Amber D

The people there are so nice! Especially Austin. They are always so helpful, and always approachs me whenever I walk it, to let them know if I need anything to ask away. Whenever I ask for a sample of a foundation or skincare, they dont give you a attitude like some makeup stores do. They actually hook me up! Also, the place is always so clean!!

Samantha Robinson

I was there just a couple days ago and it looked like a tornado went through because the place was just a mess. Also its impossible to get anything you go there for because theyre always out of stock and they carry a limited supply. I always just end up having to buy what I online.

Wendi Walker

I have had nothing but good happen there. They have done makeup several times for my kids proms. I have make purchases and returns and all has gone well. The worst thing was the long wait in line.

cynthia longoria

Terrible service with Frank! Apparently he doesnt know his products and was amused when he discovered that Sephora does carry it. Going to try Ulta...

Princess Galvan

I always have good experiences when I go here. The girls are super nice and helpful, I dont know what everyones talking about.

Eldaaroberto Huerta

Me encanta!!!!

MissKristen Suny

Never had a bad experience. So helpful there