SEPHORA

Category:	Cosmetics Store
Address:	2000 N Rock Rd #118, Wichita, KS 67206, USA
Phone:	+1 316-636-5500
Rating:	4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 15

Reviews 11

marissa gruver

Ive been going here almost 2 years now. Im a VIB Rouge member (spent over $1,000). As of late though when I come in they like to treat me as if Im stealing. (Im young, have piercings, probably stereotyping me.) One time I returned a product & they claimed to not have it in my history so they gave me a store credit instead of a refund. When I went back to spend the store credit they didnt have the product I was wanting in stock. I asked them to order it & pay with my credit. They were so focused on telling me I was scamming them that they didnt notice 2 other women who were making multiple trips in and out of the store, stealing loads. I laughed at the irony. I shop at Ulta now.

Lauren Stump

Was handled very unprofessionally by the manager Lisa. Poor communication and very negative attitude. It is obvious the managers dont want to comply with what their job intails. Management should treat customers with respect and understanding to solve issues and maintain customer satisfaction. Its a shame and It makes it difficult to want to spend my money at a company who cant even hire friendly, attentive, staff and managers. Its as simple as treating others with respect.

Frost Dé Amora

I LOVE THIS PLACE! The staff members are so nice and friendly! One of them, Robert, helped my mom find things when she was confused, then I met him days later, and he was so sweet. Best place for makeup, hands down. Only downside is that its out east, so it takes a little bit of time to get there. Other than that, I LOVE THIS PLACE!

Christy Scott

Excellent customer service! The staff is always friendly and helpful. The last time I was in the young lady worked very hard at matching me in a foundation color then was happy to apply some eye color at my request as well. She was amazing and very patient. Lol

Marissa McNelly

I LOVE this Sephora location. The staff is always so friendly and full of recommendations. Lauren did an AMAZING job walking me through all of the application techniques of my makeup routine!

Aide Robles

The store always has what I need and everyone is so friendly! I have never had issues returning anything I did not like. They also have how to classes often! LOVE LOVE LOVE this place!

aliya almusawi

Bad service, staff are not helful as they used to be. I think they have changed their management.

Maria M

Love this store every one nice and I go every month to buy stuff Yes Im a makeup junkie!!!

Frank Becker

A nice variety of products paired with knowledgeable, friendly and very courteous staff.

heather hammel

Wonderful employees and wide selection of products.

Navid Haeri

My wife loves this place