Family Motors

Category:	Used Car Dealer
Address:	750 W FM 78, Cibolo, TX 78108, USA
Phone:	+1 210-310-3500
Site:	myfamilymotors.com
Rating:	4.3
Working:	10AM–7PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM Closed

Location

Photos 11

Reviews 12

Monique Elizondo

HORRIBLE PLACE HORRIBLE PEOPLE. I put a application for a truck went and test drove it. FELL ABSOLUTELY IN LOVE WITH IT, I was willing to trade in my car. Vinnie the salesmen started my paper work but we were unable to submit paper due to the banks closed the day after Christmas. It was already 7:00pm when we left there and I let Vinnie know I would be back in the morning to start sending stuff to the bank. I got a text the day saying the owner drove the truck last night ran it through an auction and it sold. I was soooooo disappointed. I stayed calm and went ahead started looking else where. Then later on in the even I received a text saying "GREAT NEWS THE TRUCK IS COMING BACK" we ended up talking on the phone and he gave me a rough estimate on how much I would get for my car and said we would finish everything tomorrow. Well I texted him today 12/28 and asked him if the truck got there yet. He said not yet he would text owner. He text me back saying sorry to tease you Its not coming back and they decided to keep the truck. IT WOULD HAVE BEEN DIFFERENT IF SOMEONE CAME AND BOUGHT THE TRUCK OFF THE LOT BUT THEY SOLD IT TO AN AUCTION KNOWING I HAD A DOWN PAYMENT I TEST DROVE AND I WAS PRE APPROVED. IT WAS NOT MY FAULT THE BANKS WERE CLOSED. THEY DIDNT EVEN OFFER ANY OTHER TRUCKS. HORRIBLE WAY TO DO BUSINESS. DISGUSTING TO TEASE SOMEONE LIKE THAT FOR TWO DAYS!!!!!!!! VERY DISAPPOINTING!

Hen Je

Our experience was great Kyle and Ernest went out of their way to help us get what we needed when we arrived today. Thanks guys for a great day and "wonderful" experience.

Roxie Contreras

Love this place there very friendly and they will help you in any way that they can to make sure you leave the lot with a vehicle ask for Javier or Efrain

Anthony Lehman

These people are working every possible way they can to get me approved even though I have subprime credit. Couldnt ask for much more.

Blakero

Javier was very helpful, and got the job done. I will be letting people know about Family Motors.

Bill Rosenhan

I have purchased 4 vehicles from them. Always friendly and eager to earn your business

Aaron Royce

Awesome dealership to buy from. The customer service is the best you will find!!!

Florisela Patiño

Very nice people Javier. Nice guy Javier

Horses

Great customer service, very informative, very friendly.