Austin MacWorks

Reviews 7

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Jenna Soberman

Very disappointing. Dropped my Macbook Pro in need of repairs off a week ago after an appraisal, they told me theyd get the part on order and in the shop to repair within three days. A week later, I called in to see if I could pick it up (after a week of not receiving any calls or e-mails about the repair progress) and they told me they still hadnt gotten the part in. Showed up at the shop to pick up my broken computer with no changes to take it to an Apple Store for repairs instead. Shipment delays are understandable but its unacceptable to not even attempt to reach me about updates or possible delays. Both times I went to the store, the employees seemed disconnected and bothered by my business. I wont be coming back here, the Apple Store is kinder, faster, and more knowledgeable.

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Christine Wren

I believe they know what they are knowledgable and can help most problems. My computer had some serious issues that were mostly resolved. My main complaint is not everyone that may work on your computer is the most personable and clear on timing of repairs. There are a few staff you need to gravitate to when you stop in for assistance.

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Kim Roche

These people are magicians. I was worried that my phone was dead forever, but they fixed it in about two minutes. And really - two minutes. Unlike the nightmare that is an Apple store at the mall, I was able to stroll into the store and be seen right away.

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Gretchen Heber

These guys are fantastic. The service team is extremely knowledgeable and can fix just about anything. And the two owners are so friendly and helpful.

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Terrence Collins

Terrible service. Walked in and guy acted as if i bothered him for coming in. Told me to go elsewhere. i was in shock. Stay away from this place.

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jennifer alejandro

They know what there doing but they dont call you when youre stuff is ready to let you know .

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João Vítor Rocha

ok

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