Category: | Computer Repair Service |
Address: | 2708 S Lamar Blvd 200 B, Austin, TX 78704, USA |
Phone: | +1 512-415-6505 |
Site: | mrcomputeraustin.com |
Rating: | 4.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
HI
Hidden Dragon
I was very pleased with the service at Mr. Computer. Greg was helpful over the phone and in person. When I arrived, he was with another customer, but politely acknowledged me and told me he would be with me soon. When he was done, he told me he would look at my iphone 3GS and he gave me rates on what the different services would cost. While upgrading my iphone 3GS, the phone became inoperable.This phone was one my father previously had and it already was having issues. It was unable to be unlocked without compromising GPS which I had wanted. Now, after the attempted ios upgrade, it was in a phone coma. I tried several programs to fix it. I was only able to get a weird lime and white screen at one point. It seemed almost bricked. Mind you, I have a physics degree, helped launch the Dell server division, and have done my share of computer programming including on the iphone. I have done all kinds of er, hack-like things. Saved blobs, etc. I did almost everything I could think of, no dice. I gave it to Greg and wished him well. The next day, he called and said it was ready. I picked it up. It was like it was brand new. It was upgraded to the latest ios, was unlocked, and running smoothly. I was able to pop my T-mobile sim in it and make a call. I am impressed by Mr. Computers service and Gregs techno guru-ism. This phone can now be used as a back up for a business phone. My husband and I now can also use it for our business needs. The price was as discussed and reasonable. Our phone is no longer in a phone coma and now is even better with the upgrades. Thank you so much, Greg. I highly recommend Mr. Computer. Rebecca Hidden Dragon Art
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Debra Harper
My experience with this business was excellent! I am working on my dissertation, and was in a panic when my computer contracted a virus. After leaving a message, I was soon contacted by Greg. His customer service was evident immediately, which goes a long way with me. He had my computer ready in the timeline he promised, which was also a critical point. I appreciated the clarity in his communication, particularly since I am proficient at operating a computer only. He had wonderful antidotes to explain facets of my computer I needed to understand, and took the time to sit with me to ensure I was able to operate my computer with the new Windows 10 he installed. I HIGHLY recommend this business to anyone needing professional, honest work performed on a computer. Debra
MA
Matthew Helveston
Five stars is not enough for what Greg has done to my computer. It was so full of viruses that it was next to unusable taking 30 + minutes to get some programs open. He does a remarkable job of ensuring my computer was up to date on so many things (that I had out of date). Very thorough on everything he does and kind enough to go over a number of questions I had when I picked up my PC. Just last week I would have not been able to write this review and now it feels like a brand new machine! Not to mention his pricing is very fair and he didnt suggest upgrades that were not needed just to make an extra buck. Will be coming back with other devices when the time comes. Thanks Greg! -MH
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Billy Brent Malkus
I spent 400 bucks to have my MacBook repaired. It was having major issues with receiving wifi. When I got my computer back it was completely fixed but had been damaged. There is now a huge "splotch" on the screen. Something heavy or sharp must have come in contact with the screen either directly or from the back while the Macbook was closed. Beyond any shadow of a doubt this damage occurred while it was not in my possession. Had this damage already been present, this is something i would have noticed as the damage is glaring. I put in a call several days ago explaining what had happened. Not even the courtesy of a returned call.
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Claire Avery
Highly recommend them. Quality work by quality people. Ive been there twice for computer problems. First time, they suggested I get that particular repair done elsewhere. Im a huge believer on companies who put the client first. The second time I went, they had my computer running great in no time.
JU
Juan Cortez
Greg is the only person I trust with my computer. Ive been coming to him for a few years now. Also great with phone repairs. He will get you the best prices on parts, & charges low labor costs. Greg is a life saver!! Highly recommend for DJs & other music artists.
KU
Kurtis Wiedenfeld
His place looks like a hole in the wall mess; but he gave me great costumer service. He not only cleaned out the virus on my Computer; but he also streamed lined the efficiency of my operating systems for a reasonable price in a very reasonable amount of time.
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Louis Frisz
Greg was a pleasure to work with. His price was fair and he stayed in touch during the whole process. I wont hesitate to seek his assistance again. Thanks!
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Steve Doe
Terrible service for my iPhone - these guys just dont know what they are doing. Dont waste your money there.
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Chris Johnson
Always willing to help and go above and beyond.
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Paul Smith
Professional Computer rehab and repair.