Bedlam Computers
| Category: | Computer Repair Service |
| Address: | 2840 Classen Blvd, Norman, OK 73071, USA |
| Phone: | +1 405-329-4228 |
| Site: | bedlamcomputers.com |
| Rating: | 4.2 |
| Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–1PM Closed |
Location
Photos 1
Reviews 14
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Cameron Guidry
EDIT: They have since responded, and have posted a bunch of untruthful stuff. Chris, if youre reading this, if youre gonna respond to LITERALLY every message with an excuse, please eat some crow on why youre service was garbage. A) No calls/texts/emails were recieved, I asked on my second trip for text updates and still did not receive them. B) You installed 2 cards total, not three, and said you received a refund for the first card. C) The first I heard of the motherboard was from your receptionist, who said you could not be reached, and that it wasnt worth keeping the computer. D) I gave you guys a call looking for you, and was directed to buy a new laptop. Honestly, I hope you are never able to swindle anyone else by having customers. If you dont want to read my story, here is the short version. Terrible service from reception, seemed annoyed with me each time I called, Took at least 3 weeks to finally correct problem. Not being ready by deadlines that were promised earlier. Took two tries to fix a computer that broke again immediately. Terrible. Just Terrible. I my computer in for WIFI issues, and dropped it off, optimistic. After a few days, I was starting to worry and called in to see what the hold- up was with the lack of updates. When I call in I find out the problem is that they "Didnt have my password", but did not bother to call me to ask. They also ask on the same call that they needed me to bring them my charger, something that they assured me would not be necessary. After a week I get my laptop back only to have it break 30 minutes in. I took it back in, assuming it would be a quick fix, but quickly discovered I would be waiting another week for service, causing many headaches. When the week went by, I expectantly drove over to get my laptop, only to have the receptionist tell me I was wrong and that it would be another day. 3 hours later I get a call from the same woman saying my laptop was fixed. I pick it up, and same story once again. Frustrated, I give them a call, only to have the SAME receptionist tell me that my "laptop was worthless, parts were useless" and that I couldnt get a confirmation from Chris, the guy who worked on my laptop. Money down the drain to a problem that they had diagnosed incorrectly. Never use Bedlam Computers.
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Rashad Almilad
total rip off , these guys dont know what they are doing. terrible repair and rip off prices. took my Laptop for hard drive change ( + windows of course ) they charged me 85 for a 45 dollar hard disk ( checked the exact same brand and model on amazon) . they charged me 144 for their work. laptop returned, mute button lamp always on . mouse pad doesnt work right, finger scan is not installed. windows wasnt even installed with the latest drives had to do that myself. they promised to finish it the next day at 12 didnt get it until 4 that afternoon. worst of all i cant do anything about it because im leaving town. worst place ever, will not go back, will not recommend to an enemy let alone a friend.
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A Private User
Bedlam helped me out when Windows just stopped booting on my computer. They checked everything out and fixed the problem within one day. As this was the computer I used at my office, their ability to get things taken care of so quickly was a huge help. Based on that experience, and the experiences of friends and colleagues who all have nothing but great things to say about Bedlam, my business will be using them for all of our computing needs in the future. I will also be using them for my own personal computing needs. I highly recommend Bedlam Computers to anyone who needs help with their computing needs, be it business or personal.
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Tory Worth
Great experience with great people! I was greeted warmly and enthusiastically as soon as I walked in, and was impressed by the service I received. As a 20-something, I appreciated the text updates they provide on the status of your computer. It turns out my Apple warranty had not yet expired, which they informed me of, and encouraged me to take it to an Apple Store where the repair would not cost me. I will be recommending this lovely local business to all my college friends having computer problems.
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A Private User
I depend upon my computer to conduct business, so to be without it puts me out of commission. Every time Ive had a problem with my computer Ive taken it to Bedlam and they have fixed it very quickly, many times the same day, for a very reasonable charge. The lost productivity costs me many times what Bedlam charges me to fix it. I use Bedlam and recommend that everyone else do the same. The other repair places, including big box stores, cant compete in terms of turnaround, price, and value.
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Matt S
The company I work for in Norman, a software company, regularly buys computer parts from Bedlam. I like them because they seem to understand that were not uneducated to what we need and/or require unlike other facilities that try to up sell to us or treat us like we dont do this kind of stuff professionally. Whoever is behind the desk, every time I walk in, is straight to the point. Thank you, I appreciate it.
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EUN CHAE
They ordered wrong parts for my macbook pro and they stated it worked. If you are a electronic repair shop that is most unprofessional comment and change your name to maybe we can fix. I took it to xcellular repair they actually fixed it for the half price. But they are not refunding me for what they did wrong.
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Don Spears
I have been a customer of Bedlam Computers for over 7 years. I have always found them to be Awesome to work with. The prices are fair and the service is prompt. They have a Great knowledge of computers and have taught me a lot. I would highly recommend using them for any computer needs. Say hi to Chris.
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A Private User
Thank you Bedlam Computers!! I have Mac and they were able to not only help me with some problems I was having but also explained to me some of the additional features that my Apple products could do! Their knowledge of computers, price and value cant be beat! I recommend Bedlam computers to anyone!
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Michael Mathis
I am not at all affiliated with Bedlam Computers, or any competitor. I am just a customer who had an excellent experience. Great service, great pricing, and overall friendly people. I will be using Bedlam Computers for all my computer related needs, as should you.
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Kelley Butts
I have used Bedlam for over 5 years with excellent results. I have all of my computer repairs done here and always look to Bedlam first when purchasing computers. The work is done quickly and they go above and beyond what I ask. I would recommend Bedlam to anyone.
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Michael Corley
My old computer stopped working, but many important photos and videos were on it. They transferred them right away for a very low price. I later found out that among them was my daughters first steps! They are great to work with and I highly recommend them.
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Spartan Pools and Ponds
The guys at Bedlam computers are all about service! I have sent several of my friends there and everyone has come away with nothing but good things to say. I wouldnt feel comfortable going anywhere other than Bedlam for my computer needs. Thanks!
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Jordan Demeter
These guys are awesome! Chris is very knowledgable and helpful and did his very best to make sure my experience was a positive one. I highly recommend them to anyone I come across that might have computer problems. Thanks!