AT&T Authorized Retailer
| Category: | Cell Phone Store |
| Address: | 4825 Main St #5, Spring Hill, TN 37174, USA |
| Phone: | +1 931-451-1212 |
| Site: | att.com |
| Rating: | 3 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 11AM–6PM |
Location
Photos 14
Reviews 13
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Deepak Tarve
I cannot give a 0 star they get one from me. This is a place with Worst Customer experience. If you have nothing to do for the whole day go to this ATT store. The staff has no knowledge on what to do. I was buying a UVerse for my house and it had $50 gift card for online purchase but the girl in store convinced that I will still get it if I buy from her. I visited the store atleast 5 times and everytime I had to wait for atleast 2 hrs as the same girl had no idea on what she is supposed to do and she will be calling ATT customer service for help. I lost the $50 battle and my time is more important and I dont want to waste it being at the Spring Hill ATT store. Please drive to Franklin and save some precious time.
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Alex Schiffgen
I went to this store looking to combine my Uverse package with a cellular plan, and at the same time get away from Verizon. I was helped by a very nice and very smart employee named Jody S. Not only was I able to get a better deal and more perks with this plan, but I would simply go to this store for any ATT needs solely based on how excellent we were treated by Jody.
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Ryan Estabrooks
Worst customer service. A guy named West who works there treated us like garbage. He made no attempt to help us other than trying to sell us a new phone every chance he got. When asked to speak with the manager, he said they didnt have a manager. When asked to speak to the regional manager, he said he couldnt allow that. Stay away.
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Robert Richardson
I bought a phone and it had damage under the screen and west the guy helping me said I dropped it so they couldnt do anything for me. And there return policy sucks if you pay in cash they send you a check at there convince. DO NOT GO THERE!
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Chris Wilson
Great staff, but every time Ive been here, they never have the phone I want in stock. Popular models like iPhone 6 32gb, or Samsung Note 5. I just dont understand how you can properly service customers with a substandard inventory.
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rachel reasonover
I only regret that I have to give 1 star. Two associates were working. Both chit chatting with 1 client. Neither acknowledged me. After 5 minutes I left. Not sure why the location is paying two associates. Will not be back.
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Jennifer Pippin
Misleading. Talked me into dropping my grandfathered plan rather than getting a 3G USB like I had planned to do. Sure enough - new bill is way more than they promised and I cant go back. Thanks.
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Monti Austin
Thank you, Wes and Ethan for always taking care of my families cellular needs. Each time my daughter and I have been in you guys have always shown much professionalism and friendliness.
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Dennis Borchers
Its not an "official" att store, so they cant do everything, but theyve always been straight with me about fees and plans, and tried to help with any issues that Ive had.
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A Private User
Next to papa Murphys in the strip where Starbucks is located
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Travis Carter
Cant stand this store will never go back.
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Debbie Simmons
This man Wesy sucks bad do not go there
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Khalaya Ewing
Very sweet and helpful
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