Category: | Video Game Store |
Address: | 361 S Illinois Ave, Oak Ridge, TN 37830, USA |
Phone: | +1 865-483-6273 |
Site: | gamestop.com |
Rating: | 3.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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jason bowen
First off, Im not one to ever review any place. However, when you invest into a company such as Gamestop by spending $1000s of dollars a year in game sales and other merchandise at a number of their locations. Furthermore, I feel that I have a right to review the main store that I use weekly. Likewise, out of that right I feel that when someone has been wronged at a location the district manager or the social media person at said main office can hold the store manger accountable for their actions. Over the past few visits to the Oak Ridge TN location, i have had to deal with the store manager directly. This guy clearly doesnt enjoy his job. Even once stating to a few customers that he didnt even like gaming. What????? You work at a gaming store! How do you get to that level of a job and not care for what you do. Ive had friends that work for Gamestop over the years, and they dislike the place because of pay or the hours they have to work, but never dislike gaming in general. They have a passion for the games that they sale. Im not really sure if this is the best person to be over this location. The guy is always in a bad mood when any questions are ask. He is short with people, disrespectful to everyone that makes the guy work. Normally, with the type of person I am I just move on. I dont have time with my career and family time to worry about such matters. However, after today I got singled out by this guy. After having to cancel a few preorder items over the last week, this guy put a hold on my account for no reason. I cant preorder anything for two months!!! The action of this store manager is uncalled for. I know that it hurts the store if the money is returned to the customer, and not spent on a new item. However, remember one thing first! Its my income!!! I worked for it, it wasnt free! I have no clue if this issue will be cleared up or not. Just please people watch out for this guy!
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DawgNuts
Unlike Packards games and movies this is not a good place to sell games. But it is the best place to buy a game that isnt scratched all to hell. Plus the staff is friendly and helpful.
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Lindsey Bridges
Nothing better then turning in a game you have played and beat, getting credit for it, and getting a new game! Plus gaming accessories are easily bought here, new or used
MA
Madi Shea
It would be nice if they would open at 11 like they said it does. Instead of waiting in the parking lot from 11-11:30 waiting and then not opening
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Charles McAdams
Guy behind the counter was rude, didnt want to help or answer questions. Will pick up my preorders and never return.
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David Ensor
Cashier was a little annoying, asking us four times if he could help us with something
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Jordan Freels
They never have anything there that I want for gaming
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Red Beard
Good selection and friendly knowledgeable staff.
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Michael Phillips
Customer service is very professional
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Patrick Torrillo
Had everthing I needed, good staff.
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Ben Havlik
Games and more for your pleasure