GameStop

Category:	Video Game Store
Address:	4155 Lawrenceville Hwy #7, Lilburn, GA 30047, USA
Phone:	+1 770-935-6898
Site:	gamestop.com
Rating:	3.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 10

Reviews 24

Sensei Alpha

Customer service, really now?!? Saturday morning on Aug. 13, 2016 at about 10 a.m., I call this location and ask if they have a specific game. The sales person tells me he has it in stock. But, once I get to the store, its a different story. Now, Ill spare you the details and simply say, I was told the copies he had on hand were reserved but I could travel to another store to purchase. As a paying customer, I should never have been turned away from this store. The sales person should have done all he could to have sold me the product I requested. If that meant calling another store to restock his reserved copies, then that should have been a burden his company should have taken instead. But now his actions have diminished the brand he represents. So, until this store takes some action to show me Im valued as a customer, the entire organization is one Ill no longer support.

Ladji Soumahoro

I have been shopping at this gamestop for quite some time and had no real problems until now. I was trying to buy a new copy of GTA 5 for the ps4 and had it on hold, but when I got there, the employee (white male with long dark blonde ) gave us a pre-owned version with many scratches. I had to go there three times to change the game because it would not work only to be told by the employee that it was our own/ps4 fault that the game was not working which is indeed the worse thing an employee can do to a customer. I finally ended up going to a different store and finally got this problem resolved by going to another gamestop with far better and customer service. Overall, this experience have taught me to not shop at that gamestop ever again.

Risky Logger

I would give this store a better rating but i had an issue. The 1st guy that was helping my wife & I was very pleasant & helpful. This was a guy who was a heavier set fellow with a beard. He was cool. The other guy who was there, a slimer fellow with a smug attitude was very much a dick if i say so myself. He thought that just because we were a certain ethnicity we didnt have the necessary equipmemt for what my wife & i were trying to buy. None the less the ass was made to look stupid because he assumed. We bought what we needed, left then came back 5 minutes later because we needed something else. I made the joke on the way in "yeah im here to return it" lol... He looked up lile up i knew it.. Stupid

Avery Claudon

Came in a while ago while getting a prescription filled to get a copy of FIFA for PC. Asked at the counter, and was told "they dont make that for PC" by the guy at the counter. Said "pretty sure they do", prompting him to sigh dramatically and say "no they dont". Jokes on them, since I downloaded it from Origin later that night.

DatMeskin Shadow

I bought a pre-owned ps4 didnt work turned on then off immediately and plus it was all scratched up,so i return it to get another one and guess what this ps4 that they just gave me in exchange for the first one could not expect games so i gave up returned it got my money back this place sucks

04 Losso

From me personally game stop ripped me off when I got home and put my freshly new video game in my PS4 it wouldnt take it and when I looked at it and put some light on it , it had lots of scratches and fingerprints on it so I will no longer shop there

A Private User

Very helpful and friendly. Matthew spent a lot of time helping me, while serving other customers. PS3 selection of used games could be a little bit better though. But that also depends on trade-ins.

Meredith Harrell

Guys working there were rude and made me feel like I was in there way for shopping. They mainly told jokes to each other. Will not go back.

Julius McKinzie

Answered the phone but I been shopping here 5yrs pricey an customer service is radically white. But its the closer, location get a star.

Brandee Joyal

This is my go to shop for games. They always know what games I like before I even find them. Everyone there is awesome, I love them.

A Private User

I love to play my games..and those guys always got my favorite games...gamestop at beaver ruin..The Best place to shop..

Scott Jenkins

We come in this place all the time and Matt is very patient with my young son who always has lots of questions

Legit Name

Great i got a 50$ google play card cx! Now i know where Im buying cod game for my b day;) "wink" "wink"