Universal Auto

Category:	Used Car Dealer
Address:	311 Murfreesboro Pike, Nashville, TN 37210, USA
Phone:	+1 615-873-4530
Site:	universalautotn.com
Rating:	3.8
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9:30AM–5PM Closed

Location

Photos 37

Reviews 18

Taylor Shellito

Incredibly overpriced on vehicles. We looked up various vehicles on the lot. The particular vehicle we were interested in would of been worth no more than $3200 on KBB in excellent condition. The vehicle he was selling he priced at $5000 out the door after the vehicle had been wrecked and was in complete disarray. Bald tires, disgusting interior, rusted out underneath with caked on mud. Even had a noticeable patch over the radiator. Even after pointing out all these deficiencies and showing him what the vehicle was worth in great condition he stood firm on his price. He was polite and its his business to run but if this is how this place conducts business than anyone who buys here is getting ripped off bad. Just being honest. With the condition of the vehicle it was worth no more than 2000-2500. To try to sell it for double it laughingly oblivious to its value.

Sarah Malacara

The price of the cars are very reasonable. They are rebuilt engines, he wasnt completely upfront about that when I purchased my car. He is a stickler for making your payments on time, if you are late beaware of the fees. Also if youre only 2 weeks behind he will repo your car even on a Saturday afternoon. The cars are good quality, Ill give him a star for that. They do have trackers so even if you think you can run from him, he will find your car. I would suggest anyone that isnt financially well off to stay away. Its good he doesnt check credit but again if you can get financed through a bank or financial institution then go that route. In conclusion, if you struggle with your finances I would recommend finding a place that has empathy. He is alllll about his money before customer service.

Angela Holder

Buyer please read contract before signing. They do NOT list a repo fee in writing so they can charge you what they want! These cars do have tracking devices on them and they dont let you know that when purchasing so you have no privacy in where you are going. This company was great until they charged me a $300 repo fee and received the payment in the mail the same day and wasnt willing to be patient so after 5days being late on your payment he will repo so be aware!

uzi shmueli

The worse company in the world. We purchased a van here and was told it was in good shape and dependable! 3 weeks after the purchase we had to have a new radiator put in and a tune up $958.26. This week which is 4 weeks since purchase we have now have to get a new catalytic converter put in so it will pass inspection to get our tags! We are now having to pay another $978.00. NO NOT DO BUSINESS WITH THIS COMPANY. YOU HAVE BEEN WARNED! VERY BAD COMPANY!!!!

Izaah Cadey

I absolutely loved this place! The staff are very helpful and seemed happy to see me! The cars are amazing and the price is very affordable. I was able to talk to the manager about how much I can afford for the down payment and how much my monthly payement will be and he was very understanding. So far so good. I would recommend this place to anyone.

Trey Scroggins

They are an honest car lot. They will show before and after pictures. Cars are fairly priced. The staff is friendly. They do the repairs them selfs on site. Cars have a 30 day service engine light warranty. Cars are newer with little wear. They do a good job repairing them before selling them.

Lauren Swift

We absolutely loved dealing with Universal Auto Group. The car we saw on CarGurus was the one we test drove and ended up purchasing. They were very upfront about everything with the vehicle and very kind. We definitely recommend them to anyone looking for a used car!

Shivan Galnasky

Quality, dependable, honest and best price in town. I purchased a vehicle from here, 6 month later i had a minor problem, they took care of it right away at no charge even though there was no warranty left on it.

Dylan Castle

Great place to buy a car no problems yet. Willing to work with price, when I got there the a/c in the car but they fixed that and now I have it. Nice people!

American Locksmith

The best used car dealer in the area ,so friendly and professional staff ,if you have a plan to buy a good quilting car make sure to check with them first .

jill fraze

Ive bought 2 cars from Heewa in the past two years and I will not buy anywhere else as long as you are here. thank you for your honesty and great deals.

Beth Fredrich

This place is awesome and their cars are very well cared for! He encouraged us to take it to our own mechanic! Passed with flying colors! Thank you!

Joe Fredericks

Best service available in the industry. Friendly staff, quality cars at good prices. Highly recommended.

johnny gizmo

amazing service, keep up the good work young man. thank you.

Luna Shedrick

The kindest auto dealers Ive ever met! I love my car!

WeLLTeK Auto Electric Diagnostics

Amazing Service highly recommended

jared noles

great service, love my car.