Category: | Car Dealer |
Address: | 2030 Rosa L Parks Blvd, Nashville, TN 37228, USA |
Phone: | +1 615-242-4244 |
Site: | trinitynashville-hub.com |
Rating: | 2.4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed |
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chris conway
This place is so bad it doesnt even deserve 1 star. They will lie to you and the bank. I dealt with Russell a lot on the deal with my car. Guy tried to get me to lie to the bank about features my car didnt even have. Tried to say oh well we have one on the lot with those features. Well thats the one I should be driving right!? So then my car is making a kind of rumbling sound so I take it to them to get it checked out and hopefully fixed. The mechanic there tried telling me all nissan cars make that noise. 3 of my family members have nissan cars and theirs dont make the noise mine dose. So I tell this to Russell and you can tell he is aggravated by me wanting someone to take a better look and says he wants to driv it to hear what Im talking about. So we are going around the block and I told him it makes the noise at lower speeds in between 20 and 40mph and he is just gasing on it hard and when it would rumble then stop as speed picked up I tried pointing it out twice. Now even though his mechanic confirmed the noise and tried to say they all make that noise Russell told me he couldnt hear anything. So after the second time I pointed it out I said man dont tell me you cant hear that but everyone else can. Russell slams on the brakes and stops in the center of the street looks at me and says to me. Tell me what the f**k Im supposed to be hearing! Very unprofessional and lucky I didnt put his head through that window. But I guess when hes lying to someone face and they know it then it must piss him off. Sure the man wouldnt want to fix a broke car he sales. So I took it to a nissan dealership and they said the noise could possibly be my transmission. They wanted to do a dionostic test on the car but I didnt have the money right then so I will take it back to nissan for that in a week or 2 when I get paid. Russell better hope its not the transmission or Ill be back up to see him with that car. I will update this as well to let the findings of the actual nissan dealership be known since apparently trinity automotive dose not know much of anything except how to lie to people and banks to get the most money for them greedy ass self
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Chloe Barker
I received a call from them stating that I was approved for a car and that there were some great payment options available with 0 down. So I made an appointment and went in on a Saturday afternoon. They were nice enough, but I didnt even end up meeting with the person I originally set the appointment up with. The music was extremely loud and it was hard to think. They then had me fill out an application and I asked them about already being approved. That wasnt the case. That was a lie to get me in. So, I filled it all out... Then looked at a car that I liked. I sat down with a finance guy that offered me $2000 for my trade in and an additional $1000 credit. Bringing the sale price of the car from 17K to 13K. (The car bluebooks for 12K) I asked why they were selling it for 17K when it bluebooks for 12K and they said it was because of the added fees due to my credit rating. So I was fine with it. And my car payments should be about $450, which was acceptable. They asked me to initial the form that said this, so I did. Then, when it was time to sign the purchase agreement, I noticed that the bottom line price was 17K, after the trade in, so I looked at the agreement closer. They only gave me $1500 for the trade in and didnt give me the extra $1000 credit they promised. When I brought that up, they tried really hard to confuse me into agreeing, but I said no. I want the purchase agreement to match the agreement we discussed not an hour earlier. They refused. I asked them why they offered me one thing and then turned around and did it different? I wanted the credits I was promised. Plus, they added more fees to the price that they said was in with the price of the car that BB for 12K and they charged me 17K. So they lied about that as well. I eventually just left, after 4 hours of them trying to wear me down. These people are extremely shady and not honest at all. If they would have just given me the $1000 credit they promised me, I would have walked away with their overpriced car. But because they copped a huge attitude when I called them on this, forget it!
ME
Melissa saint
Truly the worst experience in my life. Stay away from this place. My husband and I were there looking for an auto. It started off with a "sales person" who was 21 years old showing us cars. When asked questions about how rough one of the cars sounded she said "All of our cars start off sounding like this, we get them from auctions and get really good deals on them, eventually the car will straighten itself out" My husband let her know he was a mechanic for 16 years and that cars should definitely not sound like that. Most of these cars look like they have been through something horrific. The people start off real nice and then things get really tense. I told my husband that I had a bad feeling when we walked in the door. Should have stuck with it because when we did find a car that was decent, we almost signed a contract. By almost I mean Mr Adam Jordan was sitting there with a typed up contract. When my husband asked for the carfax for the third time he said "you can get that later. Sign the contract and if you dont like what the carfax says then rip it up, I dont really care cause we arent making any money off of this deal anyway. I dont mean to be rude but I need to pick my daughter up" He then becomes upset when we asked another question and says "my daughter can just sit outside in the cold" Extremely rude individual. I have never been talked to like that in my life. I dont treat people that way and I will not be treated that way. We left, and I thank God for divine intervention. If God hadnt stepped in to remove that evil then Im afraid of what we would have gotten ourselves into. God is good! Please do yourselves a favor and stay far away from this place. If it looks shady and smells shady...its shady!
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Biz Janitorial
Went to this car lot was a bad idea. First off they listed a car on line for 15 799 only to tell me 30 min after Im there it was the wrong price. Then 15 min later it was a cash price. What? Now in order for me to finance it would be 18000. No thanks I told me Butch Buggs. I should have ran then when I heard that name. Then I go on to tell Mr Butch my cap is 15000. I then give the salesman my social to pull my fico score to see where it was. 700. I told the salesman and Mr Butch do not run my cedit. Why would they anyhow I havent even picked out a car so nothing to worry about. Well they both promised no we wouldnt do that. So Im like cool I will come back tomorrow to find a car because I had to work. Behold I get home and my credit monitoring is going crazy!! MR. BUTCH had run my credit thru 4 banks! Trying to get me approved for what! I called him and the salesman and they had no answers. went In the next day and asked Mr Butch why did he do that. He states so much BS I am not going to waste my time tell you guys. At the end of the all the crap Mr Butch Buggs finally understand that Im not taking the BS. Then tell s me well you signed the credit app for me to get you approved for a loan. NO Mr. Butch. It was to check my fico score only as you and your saleman new this. My credit score dropped 6 points bc of this place. Then Mr Butch was not even give me a copy of the credit app because he knew his practices were Shady and dishonest. I went to another car lot that same day and was In a new car in a hour. Carsmart Hendersonville. Maybe trinity motors should see how they do things and maybe they would not have to be shady and dishonest to make buck. GO to trinity motors at your own risks!!