Toys"R"Us

Category:	Toy Store
Address:	1735 Galleria Blvd #1003, Franklin, TN 37064, USA
Phone:	+1 615-771-7744
Site:	stores.toysrus.com
Rating:	4.1
Working:	10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM

Location

Photos 100

Reviews 22

Rachel Blalock

I took my son to this particular toys r us store because he got something in the mail because he is part of the Toys R Us Geoffrey bday club. The AWESOME store manager, Joh made this a very special visit for him. My son got a cute free stuffed Geoffrey plush toy, a free book that tells the story about Geoffrey, a bday crown, and a super cute balloon. It is so great when you get excellent customer service, which is hard to come by these days. Thank you Toys R Us, and especially Joh for this great experience. I think this will become our new bday tradition.

Matt Reep

Make plans on paying full price for a dirty display model, with no paperwork.. We were going to purchase a graco pack and play, We asked if they could find us another one and they couldnt but they would sell the display to us, I asked if we could get a discount and they said firmly NO, my wife wanted it so I asked them to pack it up because it had no paperwork and no box and we drive a car, they handed it to us in pieces and walked away, so I left it in the floor...

Sitara Elias-Perez

How can I even like this place? First of all, Toys R Us is one of my least favorite stores ever. Second of all, it is extremely stuffed and scary. I really didnt want to go here after eating sushi, but here I am, complaining lots about the toys and the mascot. Last, and most certainly not least, there are way too many bratty kids in this store. I strongly do not recommend going here. Go here only if you want to ruin your entire life.

Chris Cook

This is a good store with a decent variety of toys. Staff is usually friendly and helpful. Their prices are higher on some items than other local competitors. We usually wait for their sales as that is when they are usually less expensive than other stores. We prefer going into the store as their online shopping has had multiple problems.

A Private User

THe manager Kent was such a pleasant person and made the shopping experience for us a great experience. We have shopped at the Franklin, TN store for years and never received the welcome tha we received from Kent. Thank You, Tammy

Simeon Bertoldo

Die legopreise sind etwas hoch kann aber gut sein das der rest echt super und günstig ist.

Britney Williams

The manager who was in charge on Sunday December 4th was patient! He kept everyone notified of what was happening with Hachimals and Nintendo Classic. He made my experience worth the wait. Thanks!

Joseph Czarnik

The staff here is always helpful and management is friendly and informative. The store matches prices from competetion and has better selections for kids than most of its competetion.

Jesse Paxson

This is a Toys R Us and Babies R Us combo, but the baby side is very limited. The toys are great though, and employees are friendly and helpful!

Pacer Turnage

Prices on shelf not the same as it is ringing up and wouldnt go look with customer poor service and not friendly will not give business to them

Michelle Freis

We love it. We stop whenever we come to Nashville because we dont have one where we live. Everyone is friendly.

Aaliyah Jones Vlogs

It is so helpful, so patient, and has almost everything you need. I totally found what I was looking for.

Racheal Cook

Good selection of toys. We went for a free lego building event. The staff was friendly and helpful.

Rachael Fisher

We love the helpful staff here. They always are great helping my son find what he is looking for!