Category: | Pet Supply Store |
Address: | 8030 TN-100, Bellevue, TN 37221, USA |
Phone: | +1 615-646-1748 |
Site: | petsupermarket.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
EM
emma miller
if I could give this place zero stars, I would. I have spent hundreds of dollars on their fish and fish products, and let me tell you, I am utterly disappointed. They keep their fish in a fashion that is borderline abusive. Multiple species of tropical fish are kept in one single tank, which isnt necessarily awful, as it seems that they have done a fairly good job keeping the tank arrangements safe, fish compatability wise, however, these tanks are horribly overstocked. I have seen multiple dead fish, as well as one skeleton, in more than one of their tanks. It is painfully obvious that these fish are not in good condition. This new overstocked tank arrangement has been around for at least a month, I first noticed these deplorable conditions while browsing the store in May, this is when I noticed that they were housing blood parrot cichlids and tiger oscars together. I figured this arrangement may be temporary, because the store had been rearranged. However, this was not the case. Recently I have been visiting the pet supermarket quite frequently, because I have decided to start a community tank. Upon fish selection, it was obvious that the employees had limited knowledge of the fish. I had purchased one female and one male guppy to go with the two females that I already had in the guppy tank. Right off the bat, the recently purchased female was showing signs of illness, so I quickly quarantined her and purchased another female. The new female was showing the same signs, she didnt last more than 3 days without dying. I had also purchased a pair of pineapple swordtails, who I kept in a tank with the three hatchetfish that I purchased. The female swordtail died in a matter of days, after replacing her, the male died. This morning I woke up to find that my favorite fish, Julius, a hatchetfish, had died as well. My tank conditions are great, and I had thought the hatchetfish were acclimating quite nicely to the new environment. But this wasnt the case, these fish are dropping like flies. On a side note, I would like to mention that recently, they have been keeping puppies outside of their store. (like I said, I have visited this place at least once a day this past week) The puppies seemed fine, and the water bowl was rarely empty. However, one day, i noticed a lady drive by, and from the front seat of her car, with her window rolled down, she began questioning the well-being of the dogs, because it was an excruciatingly hot day. One of the employees quickly came outside, and she replied, stating that "the dogs have been inside all day, and she just put them outside for some fresh air." Ill give her the benefit of the doubt, but I must say that out of all of the times that I have visited this store in the past week, those puppies have never been inside. I am very disappointed in the professionalism that these employees display, and I am disgusted by the treatment of their livestock.
AN
Andrew Van Etten Music
Maria is exceptional! She went out of her way to help customers get what they needed along with showing the kind of hard work and integrity every company should want their employees to present . I will be a customer as long as this company continues to hire amazing people like Maria.
CH
Chandler Ross
Love the convenience of this location in relation to my house but dont love this premium prices. They do carry a full line of products and there aquatics department is well stocked. Definitely saved me from a few scrapes with my turtle aquarium.
GR
Griffin Heile
My family gets our dogs food here. Whenever I go I always to the cats or the birds, and play with them. The people working here are usually nice, and knowledgeable of their products.
JO
John Weaver
Very friendly staff. The woman that helped me was very knowledgeable about the products they have.
LE
Leopoldo Barcoo
La comida es exelente
LA
Laurel Miles
Always have what my pets need and the employees are very helpful!
PR
Preston Shaffer
What you expect from a national pet supply store.
JA
James Derryberry
Very clean store. Have a lot of pet supplies
DI
Diana Magoon
Staff is always friendly and helpful!
SU
Susan Steele
Always friendly and helpful.
DA
David Burris
very accommodating
DA
david bishop
Ok