Resort Appliance

Category:	Appliance Store
Address:	140 Burnt Church Rd, Bluffton, SC 29910, USA
Phone:	+1 843-842-3347
Rating:	3.2

Location

Photos 1

Reviews 5

Terry Johnson

Awful company! Three weeks ago I phoned for a dishwasher leak and a tech was scheduled for 4 days later. After inspecting the leak, the tech prepared an estimate of $250 to $300. I only paid $350 for the dishwasher new five years earlier but agreed to pay the repair cost since a new replacement dish washer was result in new delivery and installation cost. The tech had to order a new drain motor which took another 8 days to arrive. The tech replaced the drain motor and 10 minutes after leaving the unit started leaking in the same manner as prior to the repair. I phoned and advised Resort Appliances that the unit was still leaking and they scheduled to have the tech return the next day, Friday afternoon. The tech looked briefly at the leak and advised that he needed to go back to the shop and get another part and that he would return to repair later in the afternoon. I never saw the tech again. When I phoned Resort Appliances which claims to offer 100% satisfaction, I was told that now the unit would need a new pump motor and that I would be responsible for paying for the motor and installation. I told the vendor that I would like a refund since they had not repaired my leak as promised. I was told "and yeah, Id like a magical unicorn, too!" If this is the kind of arrogance and lack of service you want, then phone Resort Appliances.

Brad Tholen

Thanks to Resort Appliance and your technician Freddie for the fast service! Our refrigerator went down over the weekend; the first company I called on Monday morning (referral from a friend) scheduled me for THURSDAY (What? For a refrigerator?!). Another company never responded to my email (even now - several days later)! Google sent me to Resort Appliance and not only did you answer the phone immediately, you sent Freddie within a couple hours; he found the problem in about 30-seconds and had it repaired with new parts in less than an hour for 10% of the cost for a replacement! You are now on the TOP of my list to call for service! Brad Tholen - Bluffton

Brian Milovac

awful company - liars They fixed our fridge a few months back and now its acting up again. They came out and said its a flap and known problem. Tech said it will be cheap to fix.. asked for 84.00 then said would just be another 20-30 to fix it. get a call from pleasant" office girl who then says it will be 130.00 more. So either tech is liar or stupid or there pulling a scam. Used these guys before and felt this way but gave benefit of the doubt. stay away if can or just go buy new appliance , when these guys get down with you , you will be wishing you did

Carter Baumhoer

Great selection of GE Appliances. Great service. Timely resolutions, even tho they are busy. Highly recommend you checking Resort Appliance out for your appliance service & purchase needs!

John Robinson

Great service, thanks!