Best Buy

Category:	Electronics Store
Address:	5815 Youngstown Warren Rd, Niles, OH 44446, USA
Phone:	+1 330-544-1487
Site:	stores.bestbuy.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM

Location

Photos 45

Reviews 34

lmgilbert0123

My Christmas was ruined and all I got was a sorry.... I ordered my husband a 65 inch 4K LG tv. He knew what he was getting and was very excited. He told his buddies that game night will be at our house so everyone could check out his new tv. The day before Christmas he the three out our old (big screen tv) and set up a tv stand for his new Christmas gift. Christmas Day comes he opens his new tv puts it together only for the power cord to be missing. I called Best Buy a 13 time before I got an answer only for them to tell me that I could buy a universal cord. Why should I have to buy a cord that should have came with the tv? So not only did you ruin my Christmas now you want me to speed more money in your store for a product that should have been include. The tv was about $1500 after tax. For that amount of money. I should get what I paid for. I will NEVER shop here again.

Jason Gruber

Staff are very friendly and willing to help when you need it. I talked to one probably for a good half hour about various gadgets I was looking at from printers to monitors and laptops. Had another, briefer conversation with an associate in the TV section. Both were well versed in the gadgets they were trying to sell and were able to help answer all of the questions I had. Good job guys. Ill defiantly stop back here if I need some assistance with gadgets again.

DJ Richards

Ive been sad to see the slow decline of BestBuy over the past few years. They have continued to increase prices, and decrease their stock. Gone are the computer parts and technology accessories, replaced by rows upon rows of televisions. Most of the staff here are exceptionally unknowledable in the technology field, and are willing to offer little assistance in located the small number of items they do still have.

Dale Jack

Dealng with the geek squad and a manager , because of a problem with a tv I bought, was very bad. I was lied to by the geek squad and the manager i was trying to talk to was insane. I will never shop at best buy again in my life and I will tell anyone that asks me about what I went through and advise them to go elsewhere to shop

Niobe Trickett

Chase was the best salesperson ever! He answered all our questions, made great recommendations. Took the time to demonstrate to us the product we were considering. He was informative, respectful and friendly. Plus, we got a great deal on our item and left the store with it in hand. Couldnt ask for anything more.

Marcel Christner

That is extremely attentive and you dont have to wait long for help even though they do work on non commissioned Everyone is always happy to help you even the customer service. Another really nice thing about Best Buy is that they price match so if you can find it at another local store that price match for you

Katarra Waldron

Alex is a very helpful worker! He was able to answer all of my questions and was very very nice. If Alexs boss is reading this, give that man a raise! He was one of the most knowlegable Best Buy employees to ever help me out. Great experience!

Benjamin Shirley

Went to purchase a new laptop, instead ended up leaving due to poor customer service. Asked the associate in the laptop section for help and all I received were shrugs of I dont know while he played on his phone.

Deborah Ross

Was returning a defective product. The staff was extremely helpful in finding a new model. They didnt have it in store but ordered it to be shipped to my home. It came a day before expected. Very satisfied.

Ken Bielecki

Computer staff were pushy.. said they dont make commission yet continued to push a laptop I didnt even want after his shift.. a refurbished one to boot!!!! No thx.

martin gargas

Needed ink cartridges. Associate directed me and helped select the correct ones. I was in and out in 10 minutes flat. MY KIND OF PLACE!!!

Darla Freed

No one greeted us and no one would help us. Will not visit this store again. It was dirty and outdated and out of stock.

J Wilde

I wasnt bombarded with sales people! I was asked if I found what I was looking for and the cashier was very nice!!

Patricia Fleeger

Great service!!! Our salesman answered all of our questions and had great advice when we purchased our computer!!!

Buell

Called a few times and after i sat on hold for over 5 minutes they just hang up on you. Bad customer service!!

tech expert

No wait was very interesting in what was happening with my laptop. Great attitude and very helpful