Category: | Bridal Shop |
Address: | 649 Putnam Pike, Greenville, RI 02828, USA |
Phone: | +1 401-949-4600 |
Rating: | 4 |
Working: | Closed 11AM–7PM 11AM–5PM 11AM–7PM 11AM–5PM 11AM–5PM Closed |
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Lisa McQuighan
DO NOT TRUST THIS BUSINESS. In September 2016 my mom went to this salon to find her dress for my wedding and everything was great... Tammy was friendly and charming and they found a dress so she ordered it in my moms size. My mom paid by check and was told it would be ready by Christmas at the latest (my wedding was March 5th). My mom calls in November to check on the dress and Tammy assured her that it was ordered and on the way, they were just waiting on the vendor. Christmas comes and goes without any more word, so my mom calls again. No answer. She tries again a few times, with no answer, so Tammy was clearly avoiding her calls. The check was cashed in October, so my mom is starting to get concerned. She had her sister (who lives in the area) go visit the salon and Tammy assured her that the dress was on its way and the vendor was just being slow. My mom decides to call the vendor directly, Alfred Angelo, and ask about the status of her dress. They informed her that Sei Bella had not ordered any dresses from them since August, and my mom had bought the dress from Tammy in September. At this point my mom is extremely upset that she has been lied to this whole time and now she has to find a dress for my wedding at the last minute. She had a friend call Tammy so that she would answer, and then talked to her directly and calmly asked for her money back. Tammy was very angry and confrontational, but eventually offered to give my mom her money back for the dress. My mom asked for a certified check by a certain date, and of course no check ever came. My mom has since taken this issue to the Better Business Bureau (you can read her review on their page) and Tammy has still failed to resolve the issue or pay my mom back in any way. My mom plans to pursue this issue, possibly until it ends up in small claims court. This woman should not be in business. She stole from my mother during my wedding, and that is unforgivable.
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Elizabeth Johnson
Great experience, went in with no appointment and Tammy was friendly, helpful and very accommodating. Great selection of dresses and reasonable prices. Tammy helped me put my entire dress and accessory look together and made the experience easy, fun and memorable.
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brittany gelsomino
If i could give a -1 star...Terrible ordered bridesmaid dresses in November here it is end of July and this womans number is disconnected!!!! Small clams court here we come!!!!