Marry & Tux Bridal

Reviews 3

JE

Jennifer M

My experience with Marry & Tux was good and bad. In January, my mom and I went to look at wedding dresses. We worked with Lisa and she was great. She pulled my favorites and then also added a few curve balls for me to try on. I liked how she made me think outside the box and try on a few dresses I never would have even considered. I liked that Lisa was very easy going, down to earth, and didnt make me feel pressured. By the end of the appointment, I was 95% sure I had found my dress, but my mom and I decided to grab dinner nearby and think about it. After dinner, we immediately returned and put a down payment on the dress. I was very happy with my decision and was very glad I had made the trip to Nashua as I live on the seacoast. When I received notice that my dress was in, I called right away to schedule an appointment. I indicated that I wanted to try on veils as well. We arrived at the store and were told that Lisa was on vacation and Marie would be helping us. My dress fit great and Marie offered some good advice about undergarments. I decided to purchase a slip and a veil. While I was getting dressed, Marie packaged things up and totaled the bill. When I saw the price of the veil, my jaw dropped. I knew that veils could be expensive, but I had a certain price point in my head that I wanted to stay at. When I hesitated for a second, Marie went on and on saying that this veil was meant for this dress and I wasnt going to find another one like it. She said that if I didnt purchase it today there was no guarantee that it was going to be here if I changed my mind and that there wouldnt be enough time to order one before my wedding. I explained to her that my fiancé and I are paying for our wedding and were trying very hard to stick to our budget. My mom chimed in stating how we were also in the process of house hunting so were trying to watch our finances. From that point on Marie didnt care about us one bit. She barely even looked at us or acknowledged the comments my mom and I had made. She made it seem like I should feel bad or guilty for not purchasing this veil. I told her I understood the risk I was taking by not purchasing the veil that day and I was willing to accept that. Upon paying the remainder of my balance, Marie handed me my dress and said goodbye. No thank you, no best wishes, nothing. I left there completely shocked by the rudeness I had just experienced. Im sorry, but its my wedding day, my wedding dress, my decision. Just because the sale wasnt made gives you no right to treat a customer so rudely. Im a very level headed individual and although Im very excited about my wedding day, I also realize thats its just one day. I am not going to blow my budget on a piece of fabric that will be worn for a matter of hours. It was my decision to not purchase the veil and it should have been respected and I should have been thanked for my business regardless of the outcome. It makes me wonder how the appointment would have gone had Lisa been there that day. Unfortunately I will never know and now Im left with a bad taste in my mouth.

CY

Cynthia T

After Alexandras in Boston, Vows in Watertown, and Azazae online, I was not feeling optimistic that I would find a wedding dress that would fit my curves, my style, my budget, but most of all, my desire to be treated like a person with a dream as opposed to a sale to be made. I chose to visit Marry and Tux because it looked like they had a comprehensive selection of many styles of "plus size" wedding dresses. As I do not have a lot of time before I wrap up my job and move out of the country to join my fiancé, I had precious few free nights and weekends to find a dress. I was Blown. Away. I *highly* recommend Destenie, who created the most amazing, personal, safe, and inspiring 2.5 hour experience that both began and ended with a surprise that I will only share, was the icing on top of a one-of-a-kind experience. She had me look through all their plus gowns (at least 50!) while she carefully listened to what excited me about the dress I pictured myself in, matching my excitement, and extrapolating on what I said, which made me realize how carefully she was listening. As she brought in a carefully cultivated set of dresses for me that she continually filtered according to what I said or saw I liked or disliked, she created a non-pressured space for me to see what I felt. I went in totally firm on wanting a dress out of lace which was not strapless, without a corset back, no bling, nice and sleek, simple, and romantic with a hint of "edge". I ended up falling in love with a satin dress that reminds me of the waves of an ocean with its gentle layers, strapless, just a hint of bling, with a corset back, which was a different "simple and romantic with a hint of edge" than I thought I wanted. And I loved it. All because she watched my reaction to a previous strapless satin dress that I tried on for fun that I was unsure about: she found another one that I liked a little more but felt too "busy", and then she brought me this one; which she knew all along that I would like :) After I said "hell yeah!" to the dress, she found a perfect veil for it, and handled the ordering, finances and business portion of the sale (including how to time my dress tailoring with my arrival back in the country when all the dates are still TBD) with equal care, professionalism and personal attention. As an older bride -to-be (Im nearing 40), who does not have a high interest in fashion trends nor spending exorbitant amounts of money on something to wear for a day, Destenie was all I could have asked for in a sales person: someone who listened to what I wanted without pushing her own agenda or pushing a sale, and carefully created a safe, welcoming, and fun experience with lots of laughs, a few tears, and great tips along the way. I cannot recommend Destenie or Marry & Tux enough! I bought the dress about a month ago, and have written this review waiting for the "purchase high" then "purchase cold feet" to run their course. And I still could not be happier. Thank you Destenie! Cynthia & her MOH FO (Maid of Honor Full Out)

A

A Private User

DONT BOTHER going to mary and tux. The store is small and somewhat dingy, and I was immediately met with an attitude from the sales people that I have never encountered before at any other bridal salon I have been to. Strangely, they made me feel as if I was actually a bother to them while I was there. (Which is ridiculous, Im the bride and I made the appointment to find a wedding dress). Their selection of dresses are somewhat limited, and they are all cramped together, so it takes a little while to sort of pull them out awkwardly to properly look at them. I was basically told I could "look at, but not touch" the dresses on the mannequins, which I have never encountered before. I was also told that I was only allowed to try one 4 dresses. I have never been told before that I am only "allowed" to try on a certain number of dresses, and the sales woman even rushed me into picking them. I also found a certain dress I had seen online and really wanted to try on, but get this- the sales woman told me I couldnt try it on because "it did not go with my wedding theme I had told her about". Are you kidding me? What are they thinking?!? She treated me like a child, even though I had the budget to buy anything in the store. At that point I thought about just leaving, but I was already there so I figured I’d give it a try even though I now felt stressed out. Every time I tried on one of the dresses I picked, she forced me to tell her weather or not I liked it better than the last one I had just tried on. How am I supposed to know I only saw it for 2 minutes before she ripped it off me and put me in the next one. I felt like I was on a production line. I was the only appointment in the store, and when my Father left his work to come and see me in a dress that I truly thought might be "the one", he was treated like dirt because he was "a guy" and he had to be escorted into a completely different part of the salon. When I asked to try on a veil with my dress so I could get the full effect and see what kind of veil I wanted, the woman told me the "they did not allow the trying on of veils without commitment to purchase." Are you KIDDING ME? Absolutely worst bridal experience I have ever had by FAR. Save yourself the stress and go to David’s Bridal or Modern Bride or something. PS: I wasnt allowed to take pictures of the dress I thought I wanted either, because I wouldnt make a decision right on the spot. How am I supposed to remember everything about the dress without a picture? Ridiculous.