Category: | Craft Store |
Address: | 485 Arena Hub Plaza, Wilkes-Barre, PA 18702, USA |
Phone: | +1 570-819-1145 |
Site: | locations.michaels.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Sam Frankelli
Overall I like Michaels, but last week was bad. I asked a GROUP of employees for help, who were standing around talking. Not only did they act as if I was asking a question that didnt belong in their store (you do sell chipboard smh), but they didnt even bother to walk around or help in any meaningful way, just pointed and said, "try over there at the end" What.....where?! Ill still go there but never ask for help again. Ill do my research online, and go in prepared with item numbers written down if I absolutely cannot find something again and I need an employee. The ladies at the registers that day however, were quite nice as usual.
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Alice Colatosti
You find so many things you want to buy, then you walk to register line thats 25 people deep. Not just at Christmas time but every time you shop. Never enough help :( Too many coupons & certain dates & rules to follow. They make it impossible for the costumer :( They need A.C . Moore back to give competition. Come on Michaels managers, get your store more organized. Make register line time less long. Tell your clerks to smile :) Make spending money in your store more pleasant:)
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Karla Porter
When you walk in its like stepping into craft heaven.Excellent location in the Arena Hub and tons of parking. Most of whatever you could hope for is here crafters.. I cant give it 5 stars because the prices are ridiculously high, they stopped carrying counted cross stitch kits, they started to devote a lot of square footage to home decorations, and less to supplies to make your own.
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The Judge
Excellent store, always go there meaning to get just a couple things and that never works out, always get more because of the good prices. Staff is incredibly friendly and the manager is very personable
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Laura Sargent
As a needlecrafter, a very poor selection of yarn in-store, and not being able to use multiple coupons is a major downside and normally not worth the trip. Staff is fine, just doing their jobs.
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Rachel Drosdick
50/50 crafts vs decor. Its a big location, which is nice, but their ratio of craft supplies to decor is way different from what I observed at other Michaels stores
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KevN B
Best place to get your art supplies or any crafting/creative supplies you may need, and you gotta love the 40% off coupons! Only way to go!
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Carolyn Frusciante
Lots to look at but they didnt have mechanical pencils and their prisma color pencils cost way more than if bought on line.
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Irene Khuu
this is the wrong location... the real michaels is half a mile away next to lowes. very misleading and inconvenient to get to.
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Krys Pav
If you love crafts, decorating, diys... This is your place!! Always a sale. Always a nice selection. Friendly staff!!
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Scott Alpert
Massive store with a ton of variety compared to some of the smaller locations in NJ.
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Natalie wilson
Its a standard craft store with all the usual supplies Ive had decent service here.
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Jeffrey K
Polite staff, willing to show me the aisle and exact spot of everything I needed.
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Elyse Mattocks
All the supplies makes me wish I had lots of money to buy it all
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A Private User
Cashier with the green wrist bands was NASTY! Horrible service
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Nancy Kitts
Its an OK craft store. Definitely not as nice as Hobby Lobby.
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Bernadette Rodriguez Perez
Sweet cashiers and the people on floor are very helpful.
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Aaron J. Schappell
For a Michaels, it was great. Busy around Christmastime.
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Tiff tiff
Great craft store. Good selection and friendly staff.
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victor medina
Hermoso
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Rob Vargo
They have anything you need for crafts and much more
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Gerard Rosso
This is a huge Michaels in a decent shopping plaza.
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Shawn King
Good prices and coupons, helpful staff.
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Allen Koehler
Friendly store with great selection.
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Alina Marie Rosas
I buy my art supplies from here.
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Erica Ignatovich
Easy to find the things I needed
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D. Marie Woolson
A wide variety of merchandise
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Jerrilynn Carminati
Buy 2 get 1 free today love it
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Julia McDonough
Great place to get craft items
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John McDermott
Love it for my wifes crafts.
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Megan Swerdon
Great coupons great service
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Bill Munley
Always has what I need.
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Drew Garvey
My wife loves these stores
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Kelly Welsch
Lines are always so long!
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Rob Baldassano
Nice stuff, decent prices
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Melisa LaBadie
Great crafts and toys.
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Annamarie Doan
Its a craft store
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Sandra Tomko
Never disappoints
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Kristen Robinson
Love their stuff
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William McFarland
Good for crafts
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Mickey james
Lousy servuce
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Alvaret Crosby
Fast swevice
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Brianna Weghorst
It was fine
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Melissa Dooley
Nice crafts
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Maribeth Haczewski
GREAT! !
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Larena Meltzer
Variety
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Jim Kovalik
Great