Kasper TV & Appliance Co Inc

Category:	Appliance Store
Address:	33 E Lancaster Ave, Shillington, PA 19607, USA
Phone:	+1 610-777-6551
Site:	kaspertv.com
Rating:	5
Working:	9AM–8PM 9AM–6PM 9AM–8PM 9AM–6PM 9AM–6PM 9AM–3PM Closed

Location

Photos 30

Reviews 11

Elizabeth Kase

I bought a new washer and dryer after 18 years of having the same ones. We had basic GE models and would repair what was wrong and kept them functioning. After having to repair the dryer coils again after just two years I figured I bought a new washer and dryer with the repair price. It was time, reluctantly. I had no plans on going anywhere but to Kasper. My mom Janet Cannon recommended them and their truck has been in our neighborhood more often. Obviously our neighbors felt the same way. The thing I appreciated was the set up and instructions from the men who delivered it as well as the salesman who sold it.They all told me that I will need to get used to the new types of machines. They will be very different from what we were used to. They werent kidding. The first load was OK. The next one was the shocker. The machine jumped and jerked with the spin cycle. I was amazed how much it did this. Lesson one, make bigger loads. When I tried to do the next load which was a gentle load it spun vigorously. At this point I called Kasper and had a melt down. I wanted my old machine back. The new machines I was told save electricity and water. I had to learn all over how to use these new machines. EVERYONE at Kasper did what they could to help me learn and use the new machines. The dryer was amazing how efficiently it worked. Once I learned how to load and what settings to use I fell in love with it. The people at Kasper were so kind in helping me and educating me. The men who did the set up were just as gracious in pointing us to a video on facebook to help me relearn washing 101. I would never consider going anywhere else. Competitive pricing, great employees, extremely helpful. Great business right here in Shillington, PA. Thank you very much.

Bonnie Gardner

Kasper TV and Appliance is an honest dealership to work with. We recently priced dishwashers through all the box stores and local appliance stores. Kasper was 35. more than only one competitor, Martins. However the other appliance store charged substantially more for service calls. Kasper also helped us prove a fact to the manufacturer, KitchenAid and as a result the manufacturer is sending us some money towards the new KitchenAid dishwasher we purchased. See Maiden Creek, who we had purchased all of our appliances from had sent out a service man to repair our dishwasher and completely misdiagnosed the issue which in turn resulted in KitchenAid not repairing our dishwasher for free. Turns out his misdiagnosis was so bad we didn’t even need a new dishwasher our old one could have been fixed. When we asked Kasper if the old dishwasher could have been repaired they answered honestly and said Yes. Since we had ordered the dishwasher we did the right thing and had it installed. However, several of our calls remain unanswered from the owner at Maiden Creek. I would never buy from Maiden Creek. I would rather go with an honest company who would repair my dishwasher instead of leading me to believe I require a new one. If you prefer to waste money and want a headache then go with Maiden Creek. If you prefer an honest reliable appliance dealership than call Kasper.

Julio Gonzalez

Rick Keller came in on time, went right to work. He did a couple of troubleshooting steps quickly and new what the issue was with my 14 year old dryer. Very professional and a very quick repair. He even corrected a spring issue with my Dryer door. All this professional, efficient service and the extra mile for under $200. I thought I was going to spend $400-$500 or need a new dryer. Kasper TV & Appliance lives to the reviews I read and then some.

Daniel Jensen

Our go-to appliance shopping location in the area. Everything weve bought anywhere else weve replaced later at Kasper anyway. Its a family business, but that doesnt get at how friendly they are, how much effort they put in to remembering you and helping you out, and how they honest they are, not in selling you on new stuff, but on making sure you come back for the rest of your life, which, so long as I live near here, I will be.

Paige Jones

Amazing customer service! Needed to replace special size refrigerator in tight quarters of Victorian home....delivery staff went above and beyond accommodating my needs! They were courteous of my property, personable and professional. My entire experience from initial sale to delivery was awesome! I highly recommend Kasper TV and Appliance!

Justin Vogel

I have used this company at my home and for the nursing home I worked at. They are hands down the best install and service company in the area. I tried different companies in the area and have stuck with Kasper. They are also great in helping you find what you need at a very reasonable price. I will not buy appliances anywhere else

A Private User

The best service. They bring things in, set them up, explain everything. If you want help with your appliances and electronics call these guys. We love Mike the Delivery Guy the best! He never scratches or hurts anything coming in or out with the refrig or dryer. --Jennifer

Peter Waldman

GREAT service and price too! Why go to a big box store when you can get this FANTASTIC service, INCREDIBLE installation (the appliance delivery and installation team are the BEST!) and LOW prices. This is THE ONLY PLACE I will purchase appliances from. THEY ARE OUTSTANDING!

Brad Dennis

Have bought a TV and washing machine here. Pleased with both. Customer service is great. Store staff and delivery/installers were very knowledgeable and friendly. Their prices are very competitive. Mixed with their great customer service buying from them is the way to go.

DON HILL

Great local business that really knows how to treat the customer right. Their employees are not commissioned so there is no pressure at all when looking.

Diane Heilman

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