Calhoun Jewelers

Category:	Jewelry Store
Address:	500 Main St, Royersford, PA 19468, USA
Phone:	+1 610-948-8515
Site:	calhounjewelers.com
Rating:	4.2
Working:	Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed

Location

Photos 100

Reviews 6

Andrew Serota

I had a negative customer service experience at Calhoun. I was immediately and impolitely turned away from Calhoun Jewelers after requesting an appraisal; the one person who was capable of performing appraisals was busy for another six weeks. In a small town and in a small store like this, I understand if theres one person on staff who performs appraisals. What made my experience negative is that any of the three idle employees could have offered to look at what I wanted appraised and provided an informal appraisal, or offered any remedial step in the appraisal process until their one person was no longer busy, or thought of anything else that would have addressed the reason for my visit. Instead, I was promptly turned away, the staff too busy talking to each other with no one else in the showroom. I left Calhoun feeling snap judged and frustrated that I was quickly determined not worthy of Calhouns business. There are too many other friendly jewelers in the area to accept Calhouns employees behavior. I will never be back.

Dan W

I brought my wife’s mothers double band engagement ring in to be resized, as it didn’t fit my wife finger. I also brought in my wife’s engagement ring so they could size. When I picked it up and gave it to my wife, it was too small. I brought it back and was told that double bands should be made a little larger than single bands. OK, that would have been great info at the time I signed up for the sizing. I politely asked them if they could resize and I was given an attitude. I asked if I could have a discount since I thought a professional should have advised me of this, and was offered none. Never once gave them attitude and was even whiling to pay, however didn’t feel that I should be responsible for the whole bill to resize again. They lost me as a customer and I’ll never recommend them. Poor customer service and poor attitude.

Drew Heringslake

I went into the store looking for a surprise gift for my girlfriend with a photo of a watch that she liked. The Cathy, the owner, was out and talking to me about what I liked and what my girlfriend liked. She also was knowledgeable about current styles and what is in style for females. The photo that I showed was a rose gold watch and Cathy looked at it and said "I have just the thing" she pulled out a rose gold Seiko watch and said you should pair it with this rose gold plated rose. She told me that it was a real rose that they dipped in 24k pink gold. It looked awesome. When I brought the gifts to my girlfriend she was super surprised and wears the watch all the time now. Thanks Cathy!

Benny Meracle

I took my jewelry there and the customer service is second to none. When I received it back it looked better than when I bought it. Loves those people. I wouldnt go anywhere else.

Kelly Dye

Top notch jewelry store! Ive never seen gems sparkle as much as the ones do here!

Eric Strohm

Good place for quality jewelry. Very knowledgeable staff.