Category: | Appliance Store |
Address: | 2420 Cottman Ave, Philadelphia, PA 19149, USA |
Phone: | +1 215-904-1990 |
Site: | pcrichard.com |
Rating: | 4.8 |
Working: | 9AM–7PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 9AM–7PM |
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Alex Perez
Dealt with a very knowledgeable and courteous sales associate by the name of Oscar Francis a couple years ago and ever since he has been my go to person when Im in the market to make a purchase or have a question on a certain product or promotion. He has always taken the time to explain a product in detail and given me insight on other products that are in the same category as to what I have originally inquired about. He is a very honest and forth coming salesman who makes every purchase as smooth as possible and goes above and beyond to make every buying experience better than the last. I highly recommend Oscar Francis as someone to talk to when going in to either buy or ask a couple questions on any product in question. Not only are the prices unbeatable but the knowledge patience and understanding that he possesses to make every experience better than the last speaks volumes of the type of person he is. Job well done on hiring a person of his character.
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Felicia Robinson
I recently purchased a new home and had been online researching and shopping appliances. PC RICHARD & SON was the only place in my area who offers a ten year warranty on all appliances with guarantee replacement. This was extremely important to me as Idhad issues with appliances in the past. I went into the Cottman Ave store and was immediately greeted by hands down the BEST SALESMAN EVER, his name is Tapan. He was friendly, he was knowledgeable and I didnt feel pressured or rushed. I explained I was in need of an entire kitchen appliance package and I wanted a range top without a glass top. He found what in my opinion is a top of the line range top that fit my budget. The entire team pitched in to call other stores, vendors etc to ensure I got everything I needed. Mike the assistant manager was awesome and I see why his team is awesome.... Good leaders have great teams. If youre in the Cottman Ave Store ask for Tapan and tell him Felicia sent you
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Rodney Ferrer
Very terrible store. I spend over 1000$ in that store like 2 years ago and I bought a warranty that lasts a few years which I paid 200$ for. I take very good care of my technology and they come out to look at my tv because black lines were running down it. Immediately the guy basically says it was my fault and tells me to buy a new tv. They didnt even try to fix it. I basically gave this company 200$ for nothing. No help at all. I will never purchase anything from them again and definitely suggest no one else do either. Dont let them trick you with a warranty. Im sure they get over on a lot of customers and let them purchase that warranty and then say its the customers fault for the tv not working correctly. Anything not to pay out shaking my head. This company is disgusting.
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Rodney Ferrer
Very terrible store. I spend over 1000$ in that store like 2 years ago and I bought a warranty that lasts a few years which I paid 200$ for. I take very good care of my technology and they come out to look at my tv because black lines were running down it. Immediately the guy basically says it was my fault and tells me to buy a new tv. They didnt even try to fix it. I basically gave this company 200$ for nothing. No help at all. I will never purchase anything from them again and definitely suggest no one else do either. Dont let them trick you with a warranty. Im sure they get over on a lot of customers and let them purchase that warranty and then say its the customers fault for the tv not working correctly. Anything not to pay out shaking my head. This company is disgusting.
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Stephen Regolizio
I walked into the PC Richard on Cottman Ave in North Philly and felt very welcome and comfortable. I was greeted by a very professional staff who helped me find the best TV possible for my living room. I had been shopping for a Big Screen LED for weeks but no other store or sales people treated me like the sales people in this store. I never felt pressured and was treated with the upmost respect. I ended up purchasing a 65 Sony LED HDTV with the accessories and cables which were recommended by the sales person. I am happy with my purchase and highly recommend PC Richard & Son (expecially this store in particular). I will definitely be shopping at this stote location again in the near future. Thanks for the great experience!
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Holly Seidel
I ordered a laptop a few weeks ago and was expecting it before Christmas, but each week it wasnt in yet. As it got closer I was getting worried and more frustrated, because it was very important I got what I ordered on time. So I called yesterday and the GM Mike Powers was super nice and helpful, he turned a negative into a positive. It wasnt their fault the product wasnt in yet, but he did everything he could to make sure I got what I ordered. He not only found what I ordered but in a bigger size for a great price! Thanks to Mike I can get this gift to the person who has no idea they are getting it on time and she will be so surprised! I very much appreciate your patience and kind personality.
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Thel Nelson
I was in the market for a new TV, I was on a budget and didnt want to break to bank on a new TV. I wanted a quality TV set at the right price. I connected with Claudy Michel. He worked with me closely to get a new 55 Sony LED 4K TV that fit my budget. Once I got the TV home, I immediately wanted to upgrade my TV stand. I called Claudy and again he recommended a very nice Bello TV stand. The new stand he recommended enhanced my overall viewing experience in my living room. When purchasing electronics or appliances I will certainly reach out to Claudy Michel for all of my purchase from PC Richards.
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Caihua Xie
I have never met such professional sales manager in my life the support I got from Gabe8114 at the store level is unmatched by any other company. I had a big problem with my delivery all I felt like I was getting the runaround and was going to cancel my order, but Gabe8114 not only did he convinced me that this was the right company to continue to shop at, he also made me very happy by making phone calls right in front of me calling the warehouse figuring out how to get the drivers to come back as soon as possible and everything worked out very well. Thank you PCRichardson.
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Sha Kiki
My boyfriend and I came in on a whim looking for a tv and walked out with not only that but also a beautiful tv stand and free fireplace and 3 year warranty for everything the manager was great even giving us an additional dicsount by bundling everything together making a deal we couldnt walk away from we worked with Alec and he really knows his stuff found us a tv that happened to be the last in company and for that got approval for an additional discount !!!! Two thumbs up for the awesome staff and not letting customers leave out without what their looking for and more
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michael mazer
I have purchased from PC Richards for the last three years continuously buying appliances home goods TVs you name it Ive always had the best service and the best pricing around I deal with the salesman by the name of Oscar Francis who always helps me out whenever I need him I can count on him to get me the best pricing find the exact equipment Im looking for and keep me abreast of all the deals that are going on with the store I couldnt ask for a better team to help me out in the Northeast Philadelphia store thanks mike the manager and big thumbs up to Oscar !!!!