Top Sales One Inc

Category:	Used Car Dealer
Address:	440 Black Rock Rd, Hanover, PA 17331, USA
Phone:	+1 717-632-5646
Site:	topsalesone.com
Rating:	3.3
Working:	9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–2PM Closed

Location

Photos 40

Reviews 7

Sarah Roberts

I cant urge you enough to run in the opposite direction!! We went there to look for a car to help get or life started. The staff "seemed" very nice and put on a good front. When we test drove a car there was a paper in the window that said 1,000 mile or 30 day warranty (it didnt say that it was just for show it was literally posted inside the car). We thought that was a good deal for the car we were getting. When we were checking out we noticed Jason was talking an awful lot with his hands and keeping your eyes up at him when we were signing the papers. Upon getting home we looked and saw that the paper was switched out and it was "no warranty". When we called and asked he said it was never in the window of the car and that we could have purchase a warranty at extra cost. We then noticed that the mileage was DOUBLED!! When we took it back for them to install the headunit I brought it up about the Carfax and he said it happens all the time. He even told us that if the car was rolled back he would put us in a new car. We asked to get it in writing and he agreed without a problem. He then told us to go get something to eat while they worked on the car. When we returned I asked if we could sign a letter saying that you would put us in a new car and he said he talked to his lawyer and would have it written up so its "legal". 15 days later the car broke down... the camshaft was broke, bottom of the car was completely rusted out, and the windshield was lifted up which could not have passed inspection. We paid the money to get the car fixed and 3 days later a rod went through the engine. These guys are crooks!! Please save yourself while you can! DONT BUY HERE!

DontTread OnMyLiberty

These guys are crooks! I bought a 2003 Lincoln Aviator here. They "re-inspected" it after we started experiencing problems the day after out purchase. We had the car taken to AAMCO in York for another inspection (just for peace of mind) and so far they hae failed the inspection and found $10,000 worth of work that needs to be done, including a new transmission! Top Sales One told us that they put new tires on the car, they are hardly new, but the worst part is the car is all wheel drive and they are 4 completely different tires! The rear passenger break pad was half gone...I dont mean worn down, I mean normally they are oval shaped, this one cracked in half and was half oval shape! The wheel bearings needed to be replaced and the transfer case as well. These are just a few of the major flaws in the vehicle. It was also advertised that the car had A/C, a 6 disk cd changer, and heated seats, none of which actually work! When confronting Kane and Cal with these issues, I was told to leave the premises because I was trespassing! My lawyer is currently assisting me with an unfair trades practice suite against Top Sales One and the funny thing is, she JUST won a case against them for the SAME ISSUE with another person. According to her, they have already received judgement against them, received a fine from PennDot, and are currently under investigation from the State Police. PLEASE!!!! Do not buy a car from these crooks, you will be sorry and you will end up with a lemon!

Kandy Torres

Horrible! Horrible! Brought my car in to get new brake drums and it took several attempts to order to the ones. Once the drums came in and I got my car back, there was a clanking sounds. I brought my car back and Bucky stated that the drum spring was broke. He stated that he would order another set so I waited...and waited! He made sure that he avoided my phone calls and never called me back after I left several messages. After a month my "new" drums have turned to rust, they look horrible! Overall, I went in for good service and came out with a constant clank and rusted drums! I have been a customer for many years and liked the mechanics that were there, but I did notice that none of them work there anymore, so it makes me wonder. I did give up on attempts for Bucky to fix his mistakes because I have come to the conclusion that he took advantage of a women with minimal car knowledge. He has a good lawyer, I wonder why, so I did not want to wasted anymore money on his expense! Well at least I know my $500 for crappy work helped him get new siding! Will never refer anyone to him, even if I dont like the person! Bad business.. your warned!

jasmine w

Worst car dealership Ive ever been to drove there today 02/27/2016 to look at a while Infiniti G35 horrible they are very fast talkers and I emailed and called this placed 3x before driving 2 hours to buy the car I was told by one man that I would get the car for the asking price including the sales tax and tags aswell however when I get there the man I spoke act like he never told me that and the other man (the fast talker) said he could not complete what was promised what a bunch of liars and to top it off someone else showed up the same time as me to get the same card I was paying with a credit card and they had cash and as soon as the man knew the other people had cash he started adding more fees to the car I was buying I just simply laughed and walked out that place DO NOT BUY FROM THERE THEY ARE LIARS AND SCAM ARTIST AND DO NOT HONOR THEIR WORD!

Calvin Haggerty

This dealer is unbelievably dishonest. Purchased a car, check engine light came on two days later (claimed they "didnt know" BS), wheel bearing went out, and brake light came on after they said they fixed it before purchasing. They are refusing to fix any of the problems. Jason, the salesperson, is very rude and untrustworthy. He is loud and just loves to hear himself talk, extremely arrogant, and makes excuses for everything. After he has your money you are worthless to him. Trust me when I say to buy a car from somewhere else, this place is terrible. Worst customer service I have ever experienced.

Zack Dimitri

Do not go here!! Bought a car from here and discovered the mileage had been rolled back. The guy there agreed to put me into a new lancer which I was definitely okay with. After contacting him again to see how progress was on getting the new car, he said he got rid of it because I didnt show enough interest (Which was not true). Now (only 1 1/2 months) the car broke down. After buying the car for $5,500 I now have to put in another 1,600 for new parts. DO NOT GO HERE!

Noah Willer

Top Sales One Inc is poorly understaffed. We came here for an inspection which so far has taken over an hour with the mechanic being the only one in the store and having to show cars and etc. 3 employees just up and left leaving the mechanic alone to sell cars and fix them. The wait is horrific. Chris is a great mechanic but I dont think Ill ever come here again