Madison Farms Verizon Wireless
| Category: | Cell Phone Store |
| Address: | 4773 Freemansburg Ave, Easton, PA 18045, USA |
| Phone: | +1 610-419-9271 |
| Site: | yourwirelessinc.com |
| Rating: | 4.9 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM |
Location
Photos 6
Reviews 35
GA
Garett Michaels
Unfortunately not all employees are created equal. I concur with other reviews in the fact that theres Limited wait time and typically good service. However unfortunately today I stopped in as the store was opening. I waited a few minutes until the employee was ready to be open. After about 15 minutes she was ready to assist me. Every question I posed to her was answered with "I dont know how to do that". I moved on past the questions with no resolve and ask questions about if they had any screen protectors or cases or any items for the new Moto Z. Once again she did not have the answers and had to call someone else to ask if they had any. This review is not in part based upon the location or the quality of the store. Just the quality of one employee inside the store. Unfortunately some people dont take time or have the care to learn their products they sell or the store they work in. In 20 minutes I had no assistance activating a phone, the inability to find in-store products, and no offer to even assist me in purchasing those products through Verizons point-of-sale.
CR
Cristina Terraglia
My family and I just switched over from AT&T. We went into the store with the expectations of being there for awhile. The Manager there, James, explained everything to us very thoroughly and gave us step by step instructions on everything we needed to do to have our contract paid off with AT&T. While running our information, processing the sale, and explaining everything, he was backing up everything from our old phones to put on our new phones. One of the best customer service experiences I have ever had. Thank you James and thank you Verizon for this very convenient location. I would not go anywhere else for my cellular needs. Simply Amazing.
ME
Melissa Vandever
While nice and new, dont be fooled. While the staff, including manager and owner are super nice, they are very shady. They will tell you one thing. Once you get your bill... Its another thing. Two months later still trying to get our bill straight. But then again, I havent spoken to one Verizon employee that hasnt "embellished" something to make a sale or get you off the phone.
BE
Ben Snyder
I had a great customer experience at this Verizon location! My sales rep., Ryan O. was extremely knowledgeable and helpful! He made the whole process of getting a new phone very simple and painless! David O. assisted in the process as well and also did a wonderful job! I HIGHLY RECOMMEND this store!
AL
Alexis Russo
Went to Verizon to possibly switch from sprint, and Justin helped me make the transition.It was clear, easy and efficient.He was knowledgable, and knew exactly what plan and phone was best suited for me and my needs. Definitely coming back for all my Wireless needs, Thank you Justin.
AU
audrey donchez
excellent experience at this store. Best Verizon experience I have ever had. Everyone was so helpful, pleasant;;, etc. Our sales rep Don was fantastic. We are leaving this store totally pleased and so happy. 5 star and above for all employees present.
LA
Laura Azzalina
Had a great experience at this Verizon location at Madison Farms. No wait time and Jon was great to work with, he made the experience very easy. It is my husbands first phone and Jon took the time to review all the features and benefits to the phone. .
ST
Stephen Danial
I went in looking for a new plan and I left very educated thanks to your customer service reps, Don and Jon. Im not sure about the plans that Verizon had to offer but the respect these two representatives showed me ensures my return. Fantastic service!
CL
Clara Wilkinson
Don is the reason I stay with Verizon.. I met him in the Hatfield store.. Tonight I drove an hour to Easton to be sure I was treated right.. I have been with Verizon for more than 10 years and he by far us the BEST rep and manager Ive met!!!
AN
Anthony McDaniel
I recently had a great experience in this new location. Got everything I needed and then some. All in a timely manner. Great customer service. Thank you James and Ashley. Highly recommended.
LO
Lorraine Yawitz
The Verizon shop at Madison Farms has great customer service and was very fast with my transaction. I worked with Justin Jordan who was very helpful and knowledgable with all info. Great place!
OM
Omar Feliciano
Couldnt have asked for better service from this store jon n dom were very helpful and knowledgeable. Keep up the good work i recommend this store to everyone who is looking for the best service.
DA
Dawn Tobin
Went in for a new phone. Dominic was great abs very patient. He explained all my different options and transferred all the data firm my old phone. It was a very pleasant and fun experience.
HE
Heidi Butler
Thank you to Dominick and another young man whose name I dont know for being so helpful and skillful in resolving a problem with my new phone. The problem was not the phone. It was me!
BE
Beth Raynock
I appreciate the excellent customer service here! They have fixed my phone instead of telling me to replace it! And they always take good care of us when we need help. Thank you so much!
AS
Asher Daub
Great transition from tmobile. Great services happy with verizon! Sales rep jon knew his stuff and was able to help in every way. Positive experience and im a happy verizon customer.
NO
Nolte Cruz
Very clean, very professional store. James really hooked me up with an accessory bundle. I love my new wireless charging pad and jbl bluetooth speaker. Thanks again James.
CY
Cynthia Etter
Had a great experience at this Verizon location. Don and Ryan were very helpful in answering all questions I had. Will use this location in the future. Highly recommended.
RE
Rebecca Landry
I recently upgraded my phone at this store and had a great experience. James took care of me and I am very happy with my new phone and his high level of customer service.
DA
David Feaver
Isi grateful that this site stocked the S306 headphones, and Justin was very helpful in selling me the headphone. I appreciated the $5.00 discount as well!
CA
Cave Arnold
Bought my last Galaxy Tab from this location. Very good service, no waiting. Got a very good deal on the tab and 4G/LTE service plan here.
JO
Joan Kuczynski
Justin was so very helpful. He is very professional and polite. I plan on coming back to Verizon if I have any other questions.
AM
Amy Santanasto
Justin was very informative and helpful. He helped me understand our plan, adjust our plan, and pick out a new case.
DE
Dean Ramsberger
It was an extremely pleasant experience. Dominick was very helpful and knowledge as well as friendly!
DA
Dan Nolf
Was recommended to visit this store by a friend... best Verizon store ice ever visited, hands down.
LA
Laura Watson
OMG so new and clean. Staff was extremely helpful and took care of me..... Thank you Guys.
RA
raman raj
Wonderful experience ! Very helpful. Will definitely recommend !! 5 stars all the way thru!!
CO
Colleen KSA
Justin Jordan was extremely helpful in helping me pick out a more suitable plan for us.
JO
John Gibson
Absolutely fantastic experience. Don was excellent and had my phone fixed in minutes.
SH
Shannah Janson
Great informed staff, but usually there is a 50% chance of a long wait or no wait
EV
Eventide Sunrise
Quick, simple, and easy. Dominick is one good looking kid and a great help!
LE
Leonard Williams
Dominick was extremely helpful and taught us a lot about our new phones
AN
Anthony Romito
Great. Love my new store!!!! Joshua and Justin were awesome. Thanks
ER
Eric Sprague
Best experience Ive had with Verizon. Very knowledgeable reps here.
ST
Stacey Dougherty
No wait; staff friendly & helpful. Great experience. Close to work.
35 most recent searches
Other organizations
Photos
