Red Wing

Category:	Shoe Store
Address:	1014 Harlow Rd, Springfield, OR 97477, USA
Phone:	+1 541-746-6747
Site:	stores.redwing.com
Rating:	3.8
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 11AM–4PM

Location

Photos 4

Reviews 9

Eric Montes

I always heard great things about red wing boots but my experience was the exact opposite. The soles on my "American made" boots came apart the first day I bought them. Then when I went to have them re-glued they took a month and a half to get them back to me. They told me that they were getting sent to red wing to get resoled thats why it was taking so long. Then I get a call six weeks later from shoe doctor in Eugene saying my boots were ready to be picked up. Then I pick them up and it looks like they just super glued them back together because they came apart literally thirty minutes into my next work day. So I took them back in and this is when things got worst. When I got the boots I paid $60 out of pocket and my work covered the rest. They were $180 boots. Now I had a new job and he said because of this he couldnt do anything about it because I didnt pay for all of the boots myself. He took told me the best he could do was give me $60 off a new pair but if they got messed up he wouldnt fix them. Mind you this is all 2 months after I got them, 6 weeks of that being re glued. He said I must have been "abusive" to my boots. THEY ARE $180 WORK BOOTS. Arent they made for work? Im a pipe fitter not like Im out in the weather tearing them up. I will never buy a pair of their boots again. Mainly because of the horrible customer service I received.

David Meray

Make sure that you go on the weekday. The weekday customer service is very good. If you go in the weekend you might get a young woman with curly black hair and her customer service is terrible. Shes very rude she wont measure your feet she wont help you find products.

Summer Navalta

Clerk was very informative and friendly. My husband loves his new work boots and I got some tennis shoes for work. They are the most comfortable work shoes Ive ever owned.

Josh Hamilton

The guy behind the counter doesnt even k ow what he has in stock.

Tripp L

Good customer service and a variety of Footwear and price ranges

ric damaso

Customer service is horrible.

Andre Rousseau

Hard to find and expensive

Jenna Rupe

Great customer service.

Patrick Buckmaster

Fast friendly service