Wilco Farm Store

Category:	Animal Feed Store
Address:	734 McClaine St, Silverton, OR 97381, USA
Phone:	+1 503-873-8318
Site:	wilcostores.com
Rating:	3.5
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM

Location

Photos 43

Reviews 16

Christina Shelton

This Wilco location has been going downhill for a few years now. The organization in the center isle makes it nearly impossible to walk through, especially during chick season. Today they had 2-3 checkers at a time and at least ten people in a one line area that stretched from the register to the back of the store, further blocking the center isle. People have to bump/shove past others just to get to the line. This left us holding heavy products for much longer than usual. The center isle needs to be cleared of all the clutter (gardening hats, accessories) and the seeds need to be organized into a smaller display. The one line system was terrible. I dont like the atmosphere or location of the south Salem store, but at least theres room to breathe and a well organized register system. Also need more people supervising the chicks. There were a lot of people, including children, reaching in and grabbing chicks or scaring them into a corner. Used to really love this place, but now the sales almost arent worth going there for.

Aubrae Hersel

I shop here on a weekly basis. The staff never understand the products that they sell and are always unhelpful. I wish the stores would attempt to educate their staff on the products that they sell and how to look them up and tell customers what they have and price ranges ... Seems like a no brainer. Honestly, this is a farm store. Today I called up to see if they had a fleece cooler for my horse in stock in a size 72. She didnt know what that was and couldnt figure out how to look it up. I was then put on hold for a long time . The only info she could seem to come up with was that she new they sold horse blankets at the store. I new that...

Shaundi Woolley

Went there to buy some straw bales and corn stalks to decorate my porch and the customer service was exceptional. An employee, Melia, was off work doing some personal shopping and happily insisted on loading my heavy straw bales onto my cart for me even though she didnt have to. Another super-friendly employee, Lisa, reassured me that they do price matches, she covered my straw bales in plastic in order to protect the interior of my car, and helped me load them into my vehicle. Thanks, ladies. My first visit to a Wilco was a great experience!

J,V V.S

I was in the silverton store this morning and the counter person little Mexican dud need`s to learn customer service Im Mexican so its not that but he need`s to learn the art of customer service cause he dont have any my family and I have lived in this area for a long time and always do our garden shopping and we buy all our carharts there danners and many otherthings now I will drive to stayton to buy or some where else but 1 thing for sure I NEVER GOING TO THAT STORE AGAIN and it suck`s cause I live just down the road oh well that is life

Vashti Young

I just went to Wilco for about the 100th time, and I got fantastic, quick, and knowledgeable service from Merle, Joe, Valerie, Sarah, Mary, and Thomas, who all helped me with my many questions, purchase, and load-out. Wilco has a tremendous team who are a true asset to the Silverton Community. By the way, I drive from Salem to shop at Wilco, because I know I can count on quality products and friendly service. Thank you again!

EyesLikeGlass

Extremely unhelpful. Which is strange since the store void of customers. I went in for an air conditioner, which I was told were plentiful, and nobody was willing to help. In fact all the associates disappeared into the back room. Leaving the rude cashier to send me on a wild goose chase. I will not be back, and will not suggest this business to any friends or family.

Christi Harris

The service has always been wonderful and the employees are always helpful. Merle and Jerry are the pros when it come the animal feed and medication etc. yes, sometimes they hire new people that arent as efficient or competent at their job yet. Prices can be high but that is not a reflection of this store.

David Ellingson

Always love it when they get the chicks in. Good prices on dog food, has just about everything for livestock.

Marilyn Shadburne

Everyone is always friendly and helpful I go in there regularly to buy pet food and its always pleasant.

Julie Gerasimenko

Woman in clothing department is rude. Made shopping for jeans unenjoyable for me. :-(

Timothy Richardson

Always willing to answer questions and help find solutions for my projects.

Alicia Anderson

Pretty cool. They have lovely decorations. Service sucks though.

Christopher Beard

Great people. Always helping friendly workers