Category: | Shoe Repair Shop |
Address: | 630 Marion St NE, Salem, OR 97301, USA |
Phone: | +1 503-364-5612 |
Site: | sandersshoeservicesalem.com |
Rating: | 3.1 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9AM–5PM Closed |
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A Private User
I took my old pair of wonderful fitting cowboy boots to get the soles replaced (because I put a hole in the bottom from wearing them so much), and then a week later, when they were supposed to be done, they called to inform me that they needed to do one more thing to them, because the toe part wasnt working, then they briefly lost them, then, the day they were supposed to be completely done, after having them for 2 weeks, they call to tell me that $200 worth of work needs to be done in addition to what has already been done. So I go down there, expecting to see my shoes in pieces, and them feeling really bad, but no. I come in to see that half of one sole is hanging off one of my shoes, and the other hasnt been touched, in the whole two weeks they have had them. Needless to say I brought my shoes home, didnt give them a cent, and I will never go back there again. Sanders Shoes… never go there… EVER!
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Amber Tolleson
Never ever, ever, EVER will I go to Sanders Shoes Repair in Salem, Oregon again. I brought in three pairs of shoes; a pair of black boots to be re-healed and cleaned and two pair of heals to be re-healed. When I went to pick them up today, one week after the date they were scheduled to be finished, the boots and one pair of heals hadnt been touched and the other pair had been re-healed but the leather was frayed around it. The woman who "helped" me, who I later found out is the owner, made no apology and refused to refund me without strong insistence. After 20 minutes of arguing that not only do they need to refund me all of my money (I paid at the time I dropped them off) but that they ruined a pair of my shoes. I received a partial refund as they still charged me for the frayed shoes. How they are still in business baffles me. WORST SERVICE AND WORK (What they did) EVER!!!!
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Chad Brownell
Im sorry to say that I will not go back. I should have listened to previous Web reviews. I took my Danner work boots back to them 3 times in a two week period to get the tread reglued. Finally had to go to Eds Boot Repair in Keizer to get them fixed right....my boots havent fallen apart after 18 months of steady use. Im not trying to be mean, I just have lost trust after two bad experiences. When a business keeps giving reasons why the cobbler cant fix and wont be in to work, I will go somewhere else where my time will be respected.
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Charles Sekafetz
Brought shoes and boots in here many times to be repaired and resoled. Each time they do a great job. This last time was a pair of sandals, yes sandals. The strap between the toes was just by a string and they repaired them beautifully. The owner is a kick to talk to if they are not too busy. Great location to pick up leathercraft supplies from tools and leather hide, to kits and pre-made metal accessories.
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Debbe Fortner
I sent my husband down to have a strap of leather repaired for holding his bullets, she said she was to busy, he said he didnt care how long it took, she said she was a professional and would not fix it, she was to busy. he was in awe that she was to good to help him and kept saying she was a professional! Really red! I will spread this news every where I can, I hope you end up eating your words Red!
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Cordell Stewart
Had a really thick leather jacket that needed a new zipper. Zipper looks brand new. I cant tell the new stitching from the old stitching (if anything the new stitching looks even sturdier. Excellent place to get your leather products repaired and to pick up those important leather cleaning supplies. Also, I think they make keys there too. Great, local shop. Thanks
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Kate Leydecker
First time shoe repair and very disappointed. It took them 5 days to glue and reseal the cork and straps on my birkenstalks. Glue matter is spattered all over my leather straps and the glue did not hold well at all. Cork was not resales properly abd is still chipping away on one heal. Repair was cheap at $15. Definitely not worth the bother.
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Michael D Brown
Great experience... again and again... year after year. Fast, friendly, excellent shoe service. I get so much more out of my shoes. New life for my old sole. :) Great value. No pressure for upselling. They look out for my best interest.
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Nathan Goldberg
I have taken several items to this place over the years and always have great results and great service. They always charge much less than i expect and do a great job on repairs or modifications. I cannot recommend Sanders enough!
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Griff Starr
Just thought you should know the zipper slider you rudely and repeatedly told me I was not going to be able to replace myself is now installed and working flawlessly. It took me all of five minutes. You suck
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A Private User
So pleased with my service!!! For $8.75 I got my heels fixed and they threw in a shine and painted all of the vinyl that had rubbed off. My shoes look brand new. Totally going back again!
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Glenn Schworak
I have taken in two motorcycle tank bags for alterations and these guys have done a great job each time. The work was professional and of good quality. I will go back.
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Bob Brown
Shoe repair and leather supply, great for hard to find leather hobby needs, as they will special order.
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Adam Bergin
Fast turnaround and my dress shoes were repaired to my liking.
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James Franklin
Great jobs both shining and repairing boots.
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deborah donovan
Always excellent service
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Geo
Awesome