T-Mobile

Category:	Cell Phone Store
Address:	4745 SW 77th Ave, Portland, OR 97225, USA
Phone:	+1 971-888-5473
Site:	t-mobile.com
Rating:	3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM

Location

Photos 10

Reviews 13

Matthew Stucke

I went in to T-moble yesterday feeling very stressed and unsure about how to move foward with leaving behind my ATT plan, and left with a great plan, an awesome new phone, and smooth and excellent customer service. Joe, the main person helping me was super friendly and the other guy there, I think his name was Victor, was real helpful when additional assistance was needed. Switching phone carriers is often as fun as going to the dentists, but this time around it was like I got some novicane and left with no cavities :).

chase ashley burgdorf

Terrible customer service. Had a problem with my phone that is only 11 months old. When I asked for help in getting a new phone they were unable to help me because my old phone was "defective". Even though it worked fine. Also the plan they had told me I could originally sign up for, suddenly I didnt qualify for it anymore. They told me they would get in trouble if they helped me. Told me to go to another t-mobile store and dont tell them I had a problem with my phone so they would give me a new one. No help what so ever.

jakenorkunas

The store has been inexplicably closed for the past two days with a hand written sign on the door. On the 22nd the sign read "Closed 06/22/17". Today the 22 is crossed out and in its place is the number 23. There is no indication when the store might open. I attempted to ask an employee when they might be open but she ignored me. Talk about poor customer service.

Michael Forster

Wonderful experience. The employees were quite knowledgeable and even more importantly, they really spent the time I needed to answer some difficult questions. They are either really motivated to be interested in customers or they are hungry and really motivated to be interested in customers! I highly recommend.

James Ellis

I needed to transfer lines to TMobile, as I am migrating from AT&T. I expected for it to take a couple of hours. I was out the door with 4 SIM cards and a brand new account in 20 minutes. If CiCi is working there, ask for her. She is awesome. Patrick is also super nice to work with.

Victoria Balenger

Kyle and Jordan were champs. So helpful with my transaction, which had several moving parts and pieces, and they went out of their way to make sure I was off to a good start with my new smart phone. This is a new Tmobile location, and recommended.

Cathleen Imp

Jordan W. Great personality and a super salesman. He is very helpful and super patients and listens really well. I come into this store all the time. He deserves. Raise store because of him.

Tami Parks

Awesome customer service. Jordan is very knowledgeable. Every time I call for help, they are super helpful!

Jennifer Brumbaugh

Luda and Alex were very helpful. They were both very knowledgeable and I left a happy customer!

Anneliese

Make sure you get a knowledgeable person or you are in for serious frustration

larry sigler

Its an ok place for new phones. Always changing employees.

Jesse Gardiner

Great customer service

Robert Hinchey

Perfection