Category: | Cell Phone Store |
Address: | 16180 SE 82nd Dr, Clackamas, OR 97015, USA |
Phone: | +1 503-344-4859 |
Site: | metropcs.com |
Rating: | 2.9 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–5PM |
KE
Kerry Johnson
Terrible "service" if you can call it that. I love metropcs. Amazing phone company but this local dealer is less then a star rating. My husband ordered a replacement phone 21 days ago. Still hasnt arrived. They are not calling and updating us on order status. They also have not provided us with a tracking number. Just say everyday how ups should be here today. What? You dont know technology well enough to know you can track your oders and know exactly where they are? Ummmmmm ok....... We just moved here from ca and my husband works out of town away from me and im pregnant with 1 child. We cannot reach eachother. We have 4 days left to get into housing and no way to even call or text or use google. Im so stressed i cry for hours not being able to get ahold of my husband in terrible weather. We had to request a loaner phone and were never offered one until requested. Was not offerred the 15$ fee also had to request that. Called customer service and requested all info on how many days is exceptable. 21 days is not!!! We will comped a free phone worth 250$ and 21 days worth of the line comped back. Im very good at legalities. This Place is a joke. Metropcs should be ashamed to have this branch under its trademark.
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shayna Lou
My phone as been malfunctioning and i stopped here because I was in the area. The girl there was very uninformative and unprofessional. She messed with something in my settings which seemed to help it run a but more smooth. While i was seeing if my apps and what not were functional (because prior to stopping there nothing was working) she got a video call on her personal cell and she answered it!!!! I get that these store are not very busy and they can be on their phones while at work, but i was standing right there!! Oh brother! Another one of the thingss my phone was doing was after every call i made it would stop working; texts and apps. So i wanted to make a call and see if it would still work after i finished the call. While i am on the phone call ( a quick check call) she said is there anything else i can help you with? Very impatiently. I said i want to make sure itll still functiin after i make this call..... Over all she was rude, not helpful and completely disinterested. Phone is still not working properly and i mat need to replace it. But i sure as hell wont give this location my business! Dissapointed
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Lovley Cat
The store manager Kedir was so disrespectful to me. I came in to solve my rebate and all he did was just sit in the chair and laugh. He gave me the wrong info when I got my phones at that time of the rebate. The young pregnant lady was so helpful trying to find a way to help me but kedir said he was the store manager and could solve my problem but I guess he couldnt. Be careful when you make deals with him. Thats the reason why Im leaving metro pcs.
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Rachel C
Horrible! Many things I could say that went wrong.. firstly they dont train the employees, then when their system went down they in the middle of a phone purchase they said I would receive a refund within a few days... Wells its been a week no refund had to report to bank. When calling the employee said "your yelling at me" and hung up , the funny thing is I didnt even talk loud.. horrible customer service and beware of card scamming!!
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Sara Morentin
hey i just wanted to say thank you so much Christopher he was really helpful switching me over to metro pcs transfer all my stuff from my old phone to my new phone showed me some cool apps i can use that i love if you are thinking about switching over to metro or even need help with your phone go to Christopher thank you so much i for sure will be adding more lines to metro soon
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Patricia Blakeley
I Love this location, I am always greeted with a smile and a Hello. I always get Great Customer Service, Kedir Hussen Helped me Immediately, Updated my account so now I have Unlimited Data with no extra charge. He was very friendly and made my experience easy, I was in and out with my bill paid in a matter of minutes. Thanks for training such Awesome Customer Service Reps.
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Kaylee Mayeux
I went into Metro today on 82nd Drive and Kedir, the store manager was so friendly and helped me get two more lines for my daughters at the best deal! He took the time to amswer all of my questions and even hooked me up with accesories! I will be a loyal customer to this store. Thanks so much Kedir!
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Tammie Johnson
Kadir the store Mngr. @ Metro PCS in Clackamas was extremely helpful with getting me a new phone for an excellent price after mine had been damaged. Thank you so much Kadir and Metro PCS my fiance and i look forward to being with your service for a long time. :-)
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Danielle Scheel
I used to work here and I quit due to a shady business. They scam customers and they tried to get me to do illegal transactions. They say you get a free case and screen protector but they charge you with the price of the phone. I do not reccomend this location
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Roberto Orozco
Ayi no sirve dan todo caro q en los demas metros y cobran 3 dolares por aser su pago no vayan
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Marissa Valdez
Omg kedir and Maria are the best they were able to swap my phones and answer all my questions!!!!. I highly recommend this store to all metro PCs costumers!!!!!
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Vince Gebhart
Horrible waste of time and effort they close at seven not eight. Disgusting service and the look of this store makes me cringe. Change the store hours thanks..
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Ms Ruble
Excellent! Kedir was very helpful he is always friendly. I come to this store even tho its not the closest to me because service I get here.
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Jacob Albin
The lady that works here sucks . She said i could trade in my s6 and upgrade to the s7 for free metro pcs sucks
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Pamela Yoder
Kedir H the store manager was amazing! Very happy with the service. Highly recommend going to see him!!!
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Danielle Lichaa
Kadir is your best employee. He needs a raise. He exceeds my expectations everytime Im in the store.
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Toni Osbon
The store manager, Kedirr, fixed my phone and reduced my monthly bill by $5.
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Andrew Amick
Kedir gave us exalent service when we came into the store.
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Madisen Jaha
Kedir had an amazing attitude and helped us a ton!!!
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kushhmasta
Kedir is Friendly and inviting. excellent service.