Gabrielé European Bridal & Formal
| Category: | Bridal Shop |
| Address: | 391 W Main St, Westerville, OH 43081, USA |
| Phone: | +1 614-898-9551 |
| Site: | gabrielebridal.com |
| Rating: | 3.6 |
| Working: | Closed 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 10AM–5PM Closed |
Location
Photos 1
Reviews 9
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A Private User
I really wanted a special and beautiful wedding dress for my October wedding, and was concerned about quality and service. I went to Gabrieles European Bridal in Westerville, and was delighted! I received very personal and friendly attention from both Gabriele and Pam, who take care of everything from start to finish. She has the most beautiful bridal gowns in so many styles, and it is clear how much she cares about her gowns and her brides. Her shop is a "haven" -- no stress, no gimmicks, no sales people harassing you. It is a beautiful, large space and very comfortable. She custom designs and creates gowns from hand, and takes care of all the alterations herself. Her work is immaculate - she even hand-hemmed and altered the gowns for my bridesmaids. My gown was ordered from Paris, and Gabriele kept me up to date on the entire process. When it arrived, I tried it on and it fit almost perfectly! She took extreme care to make some small alterations, keeping the dress intact -- she didnt cut any of the beautiful fabric or lace. Everything was perfect, done with care and attention. Her prices were VERY good, and she truly believes in being absolutely honest with her customers. She was also a wonderful resource for other wedding ideas. Her advice on accessories, shoes, hair was absolutely spot on. She also has an amazing collection of custom-designed and hand-made veils. Over the course of my wedding planning, Gabriele and Pam truly became great friends. My parents and I feel like we know them on a really personal level through our experiences at the store. I recommend Gabrieles European Bridal to EVERY bride looking to be treated honestly, fairly, and like a princess! I am delighted to say that one of my friends also found her wedding gown at Gabrieles, and was treated with just as much grace and friendship. After the wedding, Gabriele also beautifully hand-cleaned and restored my dress from slight damage. She will clean and package the gown to last for generations. My sister-in-law from another state even had her dress sent to Gabriele to clean and restore. Gabriele truly does amazing work. You shouldnt even bother with any other bridal salon in the Columbus area -- nothing can beat this kind of quality, selection, and service!
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Ashley Plummer
In searching for my dream wedding gown I probably went to about a dozen places. Seriously. I called up Gabrieles because they were the only ones in the area that carried the "Essense of Australia" line. I was luckily able to get in for an appointment that same day. The shop doesnt look like much when you first see it, but it is full of gorgeous gowns. I was able to try on a TON of dress with no time limit, unlike most other places I went. I dont think I tried on a dress there that I didnt like. Gabriele even stayed about two hours past her stores closing time for me. Going to a few other shops after Gabrieles, I kept thinking about the dress I loved there, so I went back and got it. It was so classy and unique - like nothing I had seen in any other stores. Gabriele measured me perfectly for the custom-fit dress, so no alterations were needed. She also provided with me on advice on color, accessories, care instructions - you name it. Gabriele really knows her stuff. Pamela, her assistant, was also great. They are both super nice and friendly and just want you to have the wedding of your dreams. I think I received my dress in three months. I even got my bridesmaid dresses there, which arrived ahead of schedule. I know this shop isnt mentioned very often when people name bridal gown stores in Columbus, but if youre getting married you MUST go see Gabriele. You wont be sorry.
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Jennifer T
I dont want to make this review all about how bad Wendys bridal is, but Wendy’s is the worst company, (customer service, ethics, business operations – all horrible). I originally went in after buying my dress at Wendys bridal feeling like there was no hope for it and that I’d have to buy a new dress. So when I arrived at Gabrieles I was very unhappy (still mad about Wendy’s!) but prepared to hear that I couldn’t alter my current dress and that I’d just have to buy a new one. They did not push me to buy a dress from their store, but instead took time to understand my concerns. They explained what could be altered to change the parts of my dress that I didnt like and were very up front with everything including timeline, price etc. They were able to alter my dress for less than what a new dress would cost. They did a fantastic job, the dress looked totally different than when I brought it in originally. I was so happy and amazed at the talent and ethics - something you dont find at most bridal shops. They couldve pushed me to purchase one of their dresses, or told me that they couldnt alter my dress because it had some jersey material and beading, but they took on this dress and put my mind at ease.
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A Private User
I went to Gabrieles with a friend who was also getting married around the same time as me, and I thought couture gowns were more my friends style and price range. Boy was I wrong! Not only did I find my dream dress but the price was reasonable as well. What really made the experience was how fantastic all of the staff was throughout prepping for my wedding, getting my veil, and even afterwards with getting my dress and veil preserved. They were so helpful and patient with all my questions. I felt so special for my big day and I cannot thank Gabrieles enough!
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A Private User
They refused to alter my dress with a simple bussel JUST because I bought my wedding dress at Wendys bridal. I feel a bit insulted that my dress choice wasnt up to their standards- they didnt even see the dress! Just outwardly rejected helping me because of where I bought it. Ive never heard of such an outlandish policy. I wont recommend them to people I know because of such a horrible way of doing business, or not doing business as the case may be.
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Jessica Ames
When I originally went into the store to order the dresses the customer service was great. They told my one bridesmaid that since she was losing weight they could alter her dress up to week in advance. Now that the time has come she was completely rude in the fact that we didnt take her suggestions and that they cant get her in to alter it because its "wedding season" and they are overbooked.
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A Private User
Gabriele and Pamela are amazing! I almost gave up on finding my perfect dress. Then I came here, Gabriele was able to pick out a dress perfect for me. I could not have been happier. I recommend this place to any one that likes one on one care, a vast knowledge of dresses, and professionalism. They made my wedding day PERFECT!
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Michelle Burris
Gabriele would do anything for her customers- she explains every single motion of the alterations & how shes going to make you look gorgeous. Its such a personal experience & they all do such a great job there of making you feel calm & excited. Any alterations or formal dresses I need in the future- Im getting from there!
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LaCosta DeVall
This woman is the nightmare for all bridesmaids!!!!!! Not only was I misinformed the French Messiah was less than kind, nor did she express to us that these dresses ran small. I work with HUNDREDS OF PEOPLE, and never will I ever ever ever suggest this place again!!!!!!!!