Pet Supplies Plus

Category:	Pet Supply Store
Address:	100 Mall Dr, Steubenville, OH 43952, USA
Phone:	+1 740-264-7760
Site:	petsuppliesplus.com
Rating:	2.8
Working:	10AM–7PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 65

Reviews 9

Jake Omaits

I bought a pair of hamsters there and a cage. The employee said they could live together as long as they were the same species. One hamster killed the other the first night...rather gruesomely, I might add. I called the store to ask the staff why this happened and they immediately told me they should not live together. Now I need to go buy 2 cages so I can keep hamster #1 and hamster #2s replacement alive. If they werent gifts for my kids, Id return it all....now I spent far more than I had planned. The store manager offered me $10 off of their overpriced cage for appeasement purposes after I asked for him to help me out. They didnt seem too concerned and the $10 didnt do anything to sway my poor opinion of them. The one person I talked to also told me that they were out of the type of hamster I had because they had found that the breeder that was providing them were inbreeding. Needless to say, it was a poor experience all around. They should really just stick to pet supplies.

Erica Billingsley

Ive had the most worst experience ever with this store! I had 4 fish for about a year now and I went to the pet store to buy a few more. I needed up buying about 10 different fish for my 55 gal fish tank. Week went by and all my fish got the ick. So Im at the pet store everyday returning my fish. I feel thats not enough the time and gas I have to spend returning my fish that had a disease should do more then Im sorry! My tank is contaminated now! I cant even get anymore for a few weeks . I had to go buy ick solution change my water and a lot of my time has been put into my tank. My 4 year old is devastated! Everyday she wakes up there about 3 to 4 fish dead and now her neon color fish are gone. The employees all know me buying these fish plus Ive showed pictures and they said how bad my fish have ick but cant do anything else for me?!? VERY DISAPPOINTED!!! I also bought a neon colored light for 30$ didnt last but 3 days!???

Courtney brautigam

Not one worker can answer a common sense question. They have no clue what theyre talking about. Most fish are dead or half dead especially the Betta. They know nothing of male or female hamsters. Sold me a "male" that had a litter a week later. She was sick and died the first day after birth. Bought hanseter food and opened the bag and dumped into a quart bowl then put lid on. Went to feed hamster and it was a FLEA outbreak. Bought food once again and this time had acorns in it which also caused my price to go up and it was in hamster food which hamsters are NOT suppose to heave any type of nut. They cant tell you anything about the items and the animals. Need better management along with a new crew!

mitch axe

Horrible customer service, the cashier Megan was very rude through out the whole transaction, i tried my best at making small talk but the longer the transaction went on the worst her attitude became, and all i had was a couple things for my dog

Tam E

The employees are friendly and very helpful. They have everything a pet would need or want at great prices. The animals they sell look clean and healthy.

Elizabeth Toth

Employees are very knowledgeable about animals and are very friendly.

Dean Watson

Great prices easy and quick to get supplies .staff very helpful

Arthur Brothers

Very nice, employees kind and helpful.

MaKenna Jenae

Its the best