Category: | Used Appliance Store |
Address: | 230 E Main St, Newark, OH 43055, USA |
Phone: | +1 740-349-0595 |
Site: | johnsonappliance.net |
Rating: | 4.2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed |
I
I am a Young
Had an appointment between 12-1 today 11/18/16. The guy called at 12:39 and said he would be there in 20-30 minutes. He never showed up so I called him at 1:19, no answer. Then, I called the shop at 1:27, the gal said she would call to see what was going on. No phone call back by 1:49, so I called them back. She said that she had texted and left him a voicemail and he hadnt called back. She then finally called back at 1:59 stating that she still hadnt gotten ahold of him yet. Finally at 2:19 she got ahold of him but he didnt give her an answer as to why he wasnt there yet. She asked if I would be OK if they came at 3:30. I told her no that the person I had there, ALL DAY, had to leave and I didnt get off till 4. She apologized but not ONE time did she offer any sort of discount or make the offer to come later AFTER I told her I would be home till after 4. ****NEVER EVER USE THEM, PERIOD*****
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Denny Tompkins
scheduled 4 days out for a 10-11 appointment with 1/2 hour call ahead. Finally get call at 11 after calling the office 3 times, mechanic was lost as i told them he would be if he didnt call ahead. Proceeded to explain to him that is why they were supposed to call ahead. He then drove by my house and turned up the road and left. After several calls to the office he said he wasnt coming. Wasted day off work and lost food in freezer with not a care in the world to the people that run the place. I would not use them or by anything from them. I would rather waste a trip to columbus to get parts or call somebody else. Horrible customer service
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eric archer
Helped my neighbor out and pick up a great used washer for her. They were very helpful and good deal. She has been very pleased with the purchase it just would not fit in her Prius
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Ryan Kemper
The guy that answered was extremely helpful. He saved me from buying a motor when I didnt need to. I thought it was a burnt out motor, when in actuality it was only the door switch.
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steven brewer
Has done great business for me for several years. Honest and dependable.
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Shelia Bell
Nice clean place, very helpful , happy with purchase