Category: | Appliance Store |
Address: | 14012 N Florida Ave, Tampa, FL 33613, USA |
Phone: | +1 813-968-2878 |
Site: | appliancecenter.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed |
AP
April Hendry
LOVE, LOVE, LOVE these guys. They are straight forward, honest, friendly, and accommodating. The sales and delivery were great! They are my new "go to" people. I manage a vacation rental and needed a new washing machine ASAP! The old one flooded the utility room, two days before new renters where coming. My first bet was on a new washer. I looked for one at all the usual big store suspects. Sure you can find a great price, but after reading reviews it became an issue of a great price piece of equipment that didnt do its intended job. Low price junk, that can NOT be delivered in the next 36 hours or so anyway. This meant I needed a new USED machine ASAP. I went to Craigslist, but with my time frame and need for reliability in a rental, I was uncomfortable with no warranty. Next Google used appliance places. I read several reviews before I got to these guys. They had great reviews, from a long period of time and variety of people. ((Note: This is how you know its not just friends and employees posting reviews.)) Furthermore, the owners response to his one negative review, was very professional yet touchingly human. I went there. Instantly I knew all my research and effort paid off. These guys know their products, will educate you, will not BS you, and delivered same day for an extremely reasonable price. Im actually excited to find these guys. Not only did they help me in the now, but I know who to go to for all of my future investment property appliance needs.
TO
Todd Cross
Average experience, turned rotten and difficult, that they turned around and made into an Outstanding Experience. Very Impressed with Tyler and his team. I am a very discerning, and frugal shopper. I called Tyler on the phone several times with technical questions and even asked for specific measurements before I made the trip. He was very accommodating. He would not haggle on the price because his prices were already competitive, and I agreed since I had shopped around for months. He called me the evening before delivery, and informed be that his delivery guy had damaged the unit. Long story short, Tyler ended up giving me a superior unit for the same price because, in his words, "he wanted to make it right". Tyler came in on his day off to make sure that everything went smoothly on the weekend. There were a few bumps in the road which he resolved quickly. This is a fairly small store that goes out of their way to make sure the customer is taken care of. I wish larger organizations took customer service this seriously. Well done. You have definitely earned my future business.
HV
HVAC PRO
SCAM!!!! Im an hvac technician and repair central heat and air units for a living so when my washing machine broke naturally I thought to fix it myself. Upon diagnosis I determined the belt and motor pulley were shot so I removed both parts and took a photo of the model and serial number to find the matching parts. Upon arrival of this dumpy store that hasnt been updated since at least the early 90s I was greeted politely by the gentleman at the counter but then once I told him I was just getting the parts myself and planned on repairing it myself his attitude changed. He told me the belt was 20 but the pulley was not available by it self I had to buy the whole motor. When I told him I just wanted the belt he told me there was no point I needed the motor for 140 his very weak salesmanship did not work and a saw right through him as the liar he was. I arrived home googled and ordered the pulley for 9 dollars and my washing machine is running like a top again. SCAM
VI
vicky lee
If you like to get ripped off then call the Appliance Center. They said the fee would be $39 for a tech to come out and diagnose the problem and if a repair was needed they would waive the $39. Im literally 30 SECOND from their door to mine. The tech come in and fixed my appliance in less then 5 minutes with a $10 part. Great! But my total bill ended up being $115. They waived the $39 and charged me $99 for 5 minutes of labor. Too bad for my poor judgement. I trusted these people not to rip me off especially since I had used them once before. I know this service is generally not cheap but that was totally miss leading. I called another company just up the road from them and they would of charged me $50 plus the $10 part for the same problem. Next time I will use them...this company has lost my business FOREVER. And Ill be sure to tell everyone that I know in Tampa about it...Good luck to you...they may fix your problem but Im pretty theyll try to rip you too!
MA
Mark Holland
I would recommend that you not purchase parts from Appliance Center Tampa as they do not accept returns even if the part was unopened and was not a special order. We purchased a $20 dryer belt and then realized that we actually needed another, more expensive part. When we tried to return the belt (prior to purchasing the more expensive part), the young man behind the counter said that "they werent WalMart" and that "it cost them money to send back returns to the manufacturer". When we told him that the item was in stock when we purchased it and was still unopened, he said "I know". When asked again for a reason why they couldnt take the return, he said "thats the way its always been". Definitely wont be shopping here again and recommend you dont either!
MI
Mike mcm
Came out to our house on Saturday to fix a dryer that was not heating. Said they fixed it. After the person left, it was not working. Called Monday, they showed little concern about coming back until I threatened to stop the check. Guy comes out, and sees it is not heating. He fixes his mistake. What was even shadier, he does not say it was a mistake, that the vent was making it go from hot to over-heating. Except it was not heating at all when he got there. He probably does not want to admit to a mistake. I do not call him out. I dont care, as long as my dryer is working. I will not call these guys again. Also, they charged me $30 for a $5 part.
CH
Chris Gardner
Call to schedule an appointment to have my cooktop repaired. They were free and asked if they could come immediately. Technician showed up within 30 minutes. The technician determined that the hard wired power connection was loose. The technician tighten the power connection and the unit was functioning properly. The repair took about 20 minutes and no parts were needed. The charge was $100. So either they charge $200-300 an hour, they increased the bill because of my neighborhood, or they increased the bill because my wife was home alone. Either way I would not use this company again. Integrity is important!
DO
Donna Keyes
We purchased a used washer/dryer set and are thrilled with the whole process. Tyler was the sales person who helped us. We had an unusual installation spot and he was very patient and knowledgeable to make sure the units would fit. The young man who installed the units the next morning, was polite and very quick. We had a slight issue with our electrical outlet and a technician was sent out immediately to repair the problem. He was conscientious and professional. This was a great experience and hey, when is the last time you could say that about buying used appliances?