Category: | Used Appliance Store |
Address: | 3125 W Hillsborough Ave, Tampa, FL 33614, USA |
Phone: | +1 813-512-8974 |
Site: | appliancerepairs-tampa.com |
Rating: | 3.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–4PM Closed |
CH
Charlene Bostrom
STAY AWAY and LISTEN TO THE REVIEWS!!! I bought a washer and dryer and that experience was easy and they were very friendly so I ignored all of the reviews. I then had the washer and dryer delivered and installed. The people that came to install the W/D almost flooded my laundry room because they put the wash hose into the wrong pipe. Water went everywhere and then they asked ME for something to clean it up! One month later the washer shakes so bad it moves across the room. I scheduled a service call and the day of he doesnt show up. When I finally call to see where he is they tell me he is running an HOUR late! So I reschedule for the next day and when I call to make sure he will be there on time they tell me they dont know if he will be on time or not because he had another appointment in the morning. How these people run a business I have no idea there is no common courtesy or concern for other peoples time. Never I repeat, never, was this "2 hour window" stipulated.
AU
Audrey Fay
I have emailed this company and called for the past two months now. If the "manager" isnt in no one else knows what is going on. I have a washer that has been looked at by a repair man already and was told that it needed a part. That was 2 months ago. This problem should have been taken care of already. I would like to thank the manager for getting me scheduled and a repair man out on Tuesday. The Manager handled my situation very well and I am thankful. The Manager for Yensu Appliances solved my problem even faster than expected. He was able to get a repair man out to my house today. Thank you so much!
CH
Charlene Bostrom
To the response. I did not cancel the tech call. I asked if they would be there on time and was told you did not know and would call me back. Once I did not receive a call back for an hour I called the store back and was told the tech didnt answer their phone and they didnt know if he would be there on time, and once again he did not show up at the scheduled time. An hour delay is just ridiculous especially when they dont even call you to tell you of the delay. If you have a day job, no you cant wait an hour in the middle of the day. Phone calls are easy and essential in customer service .
LU
luis G
STAY AWAY. I bought a control panel for a Frigidaire dryer it was defective and a young guy by the name ( Ariel ) told me it was brand new NO REFUND. I told him it was used. then he said it was refurbished and tested. It WAS USED. My mistake was paying cash $95.00, he told me the credit card machine was down.. If you buy from these assholes, pay with a credit card. STAY AWAY. Update 06/02/2015 Response to owner, not only are you a liar but you cant even spell or write on the response. THIEVES. Stay away.This place wont be in business for to long.
TO
Tony Delgado
WARNING!!! DO NOT USE...I contacted this company when my refrigerator stopped cooling. They sent a man out who diagnosed it as a bad defrost board that needed replacement and the part needed to be ordered. I paid $227 in advance and they have not come back despite calling several times. I was hung up on 3 times as well. I have been forced to contest the charge thru my bank since the ownership will not return my call much less anything else and will be reporting them to the BBB and other local trade agencies as well.
RO
Roxanne Bolivar
Great experience. I called and within 24 hours they were at my house. I told them I could wait since this wasnt an emergency but they insisted in fixing my refrigerator right away. The tech diagnosed my icing issues and had the necessary parts to fix it right away. Im 100% happy with this company. Im a realtor and I have seen bad service in the past. I would highly recommend them to friends and clients. Thanks Yensu appliances for going the extra mile for your clients. It has been a pleasure working with you.
LA
Laura Spaulding
Horrible service. Stay away. I paid for a washing machine on a Thursday. Was told it would be delivered Saturday between 10-12 pm. 2 pm I call the office because there was never a delivery. The guy said it "slipped his mind" and wouldnt be delivered till Monday. Wont even waive the delivery fee after wasting my whole day. Poor customer service. No accountability. This isnt a business. This is a couple of repair people that think they can be a business.
DA
David Kline
My experience here was outstanding. The store was clean, there is ample parking, the associate was extremely friendly and knowledgeable, and the appliances are of top quality. The delivery and installation were fast and professional (purchased late Saturday, delivered and installed Monday afternoon). I highly recommend Yensu Appliances to everyone!
LA
layne bordon
Muy buena atención los técnicos saben cómo hacer muy bien su trabajo llegaron en el tiempo acordado y para mí fue una muy positiva experiencia lo recomiendo 100%
T
T Vega
My personal experience was great with the salesman and the selection. This is my second purchase of an appliance from them and both times have gone above and beyond to help customers find what they want. This store has other appliance stores beat by far in this area, where other stores want way too much money for the products.
TA
TARALYNNA Ramirez
Family friendly Environment & Great People!!! I highly recommend YENSU APPLIANCES!!! Muy bueno negocio!!! Yo lo recomiendo a todos!!!
KY
Kylie Stone
I sold my appliances to this company as we were renovating, the workers are courteous, professional and hard working. They came when they were supposed to and paid cash for my appliances as agreed. I highly recommend them!
JO
Joaquin Joaquin
Excellent service from caller reception, knowledgeable technician, and good turn-around time. GE Profile (8 yrs old) refrigerator repaired with new circuit board and thermister. Very pleased to not have to buy a new one.
LI
Lisa Johnson
I am very happy with my experience. Prompt and professional repair service and also reasonable prices on their used appliances. Will definitely use in the future and I will recommend to friends and family
GO
Gonzalo O
Speedy service, called on a Saturday and had someone at my place looking at my fridge within the hour. Got the fridge working. No complaints, highly recommend based off this encounter.
PE
peter m
I was 1,200 miles from home when my renters range went out. Yensu had it diagnosed, repaired, and working in just a few days. They will be my appliance "go-to-guys" from now on.
LU
luis Manuel Cribeiro
Buen servicio. Compre lavadora y secador y me han trabajado de lo mejor!