Kmart

Reviews 55

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Chidinma Edeh

Very poor service. The staff are not interested in helping customers but in chatting and strolling around like theyre busy. My husband n I recently went in to purchase a coffee table and had a question. A manager/person in charge of furniture was called to help us. He came by looked at the table n needed to bring it down the shelf. He asked we waited he needed to get a pair of scissors from d front. We waited 30mins n no show. I walked up to d front and there he was chatting with the ladies at the exchange/returns register. He never came back. Same day, we needed pricing on a laundry basket that wasnt able to scan at d price checker. A girl came by n said she would be back with a price gun/scanner n she never did. As we made our way to checkout, there she was walking, talking n laughing. They need a few lessons on retail n customer service.

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Tina Herbs

I Have MS, and had to buy two pairs of shoes to fit the one leg in a brace. I called this evening, to ask if I had to buy two pairs of work boots, and the manager made a point of referencing three times that they check at the register to make sure both shoes are the same. I called Target, and the lady told me to come right on in. Shame on you Kmart and the person I spoke to at the Middleburg Hts location. How Rude!! Like Im going to hobble on down there and swap shoes right after we hang up. You lost my business forever.

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David Sliman

I was looking for a patio set and saw a few I was interested in. There were a couple of young kids who worked there and they were just so helpful, such as, checking inventory on the one I wanted. Also checking to see if the umbrella I wanted was in stock. Other stores just didnt give me that personal attention which was very helpful to me in making my decision. I wish I knew their names so I could have added them to this review. They did a great job in helping.!!!

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Leslie McGriff

This is like a typical Kmart. The oeuvres here for the most part are good. This store is a bit cluttered and it is hard to find some things. What tasks away from the experience is how difficult it is to check out. There is usually a long line with only 1 cashier. I usually drive further to go to another store for a quick trip because I know Ill have to spend 10 minutes just waiting in line here. Only stop if you are not in a hurry.

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Nina Wu

This place is terrible. Their employees are yelling at customers and the an employee actually said I dont care if youre a customer Ill still beat you up and theres going to be a fight. On top of that its hard to navigate and theres no one on the floor to help! Ughhh never coming back!!

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Sabrina Burgess

Extremely unorganized. A lot of products had no price marked. A lot of the health and beauty supplies were very high priced compared to competitor stores. Staff might as well have not been there since I didnt see a staff member until checkout.

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Jennifer Kunsman

What a joke it was not only 85 degrees in there but the cashier didnt listen to me so I couldnt use my gift card nor my $20 in points today! I wanted to use both because they are going out of business and we do not shop there anymore.

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Marguerite Skutnik

I lost my phone in here and i am not sure who found it. Just want to give a big shout out to all the employess THANK YOU. Also every employee is always helpful when ever i come in. Thanks again!!

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Mike Focht

If I had time today to message around besides 2 cashiers for 15teen customer absolutely no help finding things 25percent off on my sunglasses that I didnt get sucks that Kmart went so downhill

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Melissa Neice

Kinda disorganized as a store but convenient in a pinch. Im honestly surprised K Mart is still around. Not sure how they can even compete with Walmart and Target.

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Shauna Smullen

Wont shop there again, Kmart has really changed, if they dont want to take care of their people then they should close their doors

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Jason Lado

Great store to stop in for a quick trip or wander around and spend some time. Dustin the manager is always very pleasant.

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Dorothy Priest

They dont has as much stuff as they used too but some of the clothes are nice and they usually have what you need.

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Dawn Granberry

Customer service is extremely helpful. I had to get a bag of soil, lawn and garden was helpful to pick a bag up.

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Mathew Tyler Jordan

This kmart is fine by me. Dont expect to be wine and dined by atmosphere but you can get some fantastic deals.

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Stephanie Adams

Nothing I needed was available and I traveled a few miles for this location. Tight spaces for carts!!

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Adrian Valencia

Lisa the evening supervisor is awesome! Best customer service, went above and beyond! Thank you Lisa!

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Chris Graff

Its a store, no more no less. Staff is generally friendly, selection is OK prices are fair.

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Kevin Govan

Prompt service, always friendly and the clientel is a better sort than the other Mart.

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Kevin Garcia

This store usually have what Im looking for. A little unorganized but ok overall.

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Mark Quigley

Great location. Lots of parking. Friendly staff members and plenty of choices.

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Michael Murphy

Has anyone ever left Kmart not feeling sadder than they did when they entered?

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Jon Royster

Its a typical Kmart they got a little bit of everything people were very nice

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George Hook

Knowledgeable staff. Floors looked dirty. Great selection. Quick checkout.

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Drew Kline

Normal Kmart experience. Has layaway. Friendly staff for the most part.

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A Private User

What a great store. Very clean and the most friendly people!

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Andrea Workman

Better than most of the kmarts in the Cleveland area

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Theresa Fitzmaurice

Super Kmart super sales, pt program,close to freeway

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Jeff Faber

Found an awesome couch here for cheap, good deals.

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Ray H

By far the nicest cleanest kmart i have been in.

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Janet Arnold

GOOD Deals at Kmart bonus point are great.

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Lanxton Washington

Store appears to be going out of business

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Timothy Kalchoff

Poor selection. Shelves messy and empty

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Mayra Redonda

Not a huge fan of kmart but its okay

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Andrew Hovinetz

I The store is very neat and clean

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P Ghinga

Middle of the road on everything.

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Alan Bowser jr

Nice, but seems really old inside

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J Rock

Found what I was looking for.

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Nadia A

Dont always find what u need

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Todd Ashworth

Nice look . Poor service

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Bob Jackson

They have steelers gear

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Moises Culi

Poor customers service

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Alyce Scott

I just love my Kmart

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Charles Jacobs

Clean and organized

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Mohammed al-ghzawi

Great place to shop

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Aleksandr Elesev

Friendly and fast.

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Sue Gallon

Nice clean store

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SA

Sal Aridi

on life support

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RO

Robert Payne

Great service

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AF

Afnan Haque

Meh. Was okay

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BA

Barbi Lydston

Very helpful

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LU

Luis G

Clean place

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Kathryn Hist

Good store

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Darlene Johnson

Ever thing

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Matthew Hargis

Its dieing

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