Montgomery Cyclery Loveland

Category:	Bicycle Store
Address:	116 Karl Brown Way, Loveland, OH 45140, USA
Phone:	+1 513-583-8600
Site:	montgomerycyclery.com
Rating:	3.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 12–5PM

Location

Photos 21

Reviews 7

Ryan J

Poor customer service. Trying to secure a rental for my wife and child was like pulling teeth. Their Montgomery location offers a military discount but when I asked about it here I thought o had a third eye. When I asked if they had the same ownership team as Montgomery I couldnt get an answer. When I let them know their other location offered this nothing but silence. Not even acknowledging me. I guess silence is their policy when asked a question they would rather not answer.

Zach Cross

Our group came to Loveland looking to bike along the trail and we had set up renting with a different local rental shop. The plans fell through on their end once we were already in Loveland, so we had to scramble to find bikes. Luckily, Montgomery Cycles was happy to accommodate our group of 20 and got us on the trail in no time. They had answers to all of our questions and we couldnt have had the experience without them.

Valerie Kramer

Excellent service. I was just going to stop by for a new tire valve cap, but when I hopped on my bike that morning, the rear brake had slipped out somehow. I rode straight to the shop, and even though they dont open until 10 a.m., they told me to come on in when I got there around 9:40. They willingly serviced my bike, free of cost.

Roger D Almon

Very disappointed. Was told a few days ago my bike would be ready today, Saturday, a beautiful day for a bike ride. Came by to pick up my bike and was told it would now be ready Monday. Well, I work Monday. "I wish I could help you but were just too busy." I leave broken hearted after really looking forward to a nice ride.

Matt Merchant

Very helpful staff. The Assistant Manager helped my wife and I get bikes for the first time. He helped us both find affordable bikes, and all the accessories we needed. After our purchase, he even helped us install the bike rack on my car just to make sure we were all taken care of before leaving.

Miles Caldwell

I went in needing a new back tire rod. One of the staff members just gave me a new one, free of charge. Then he came out to my vehicle to look at another bike- and fixed a few nuts right there, also free of charge. Very friendly and helpful and prompt - they earned my trust.

Josh Stinson

Horrible service.