Category: | Shipping and Mailing Service |
Address: | 947 E Johnstown Rd, Gahanna, OH 43230, USA |
Phone: | +1 614-475-1991 |
Site: | theupsstorelocal.com |
Rating: | 3.8 |
Working: | 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–3PM Closed |
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Wesley Hampton
Truly abysmal customer service, Id recommend avoiding if at all possible. Twice Ive visited a year apart and was utterly in shock at the rudeness of the same lady staffing the counter... and I only went the second time because somehow I forgot about the first time - - but Im leaving myself a note here to remember for next time! No doubt some management and personnel changes are needed.
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Debbie Larson
The staff has always been amazing from the owner, manager, to counter staff. I have used their services for two years and very happy!! If they are busy or closing, they arent chatty - just like us at the end of our day. So be considerate and realize they are servicing other customers or trying to close. This location is out of the way for me but worth the drive!!
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Matthew Schwartz
Blonde haired guy with glasses was incredibly unfriendly. We had an extremely damager package that was very large. He not only didnt apologize but he didnt even open the door for us when we were getting it inside of the store! We almost fell just trying to get it in and he didnt even come to the door!!
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Tyler B
Guy at the counter was friendly, I just dropped off a package. Nothing negative, nothing special. Standard UPS store visit, I dont see any reason to not go back.
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ann marie
worst customer service owner is very rude and full of himself...wasnt even busy and could barely be bothered to help and was extremely condescending.
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Janna Baturin
Bad. Bad customer service. I got there 5 min before store close. The young guy told me that they are closed even though the door were open .
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graciela gastelu
Great staff...for my surprise Cheaper than usps! I mailed the same in a post office and payd $20...here just $10
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Beverley Simms
Very helpful staff. Good location with less traffic than some others.