Sunnyside Chevrolet

Category:	Chevrolet Dealer
Address:	1100 E Broad St, Elyria, OH 44035, USA
Phone:	+1 440-365-7311
Site:	sunnysidechevrolet.com
Rating:	4.7
Working:	9AM–9PM 9AM–6PM 9AM–6PM 9AM–9PM 9AM–6PM 9AM–5PM Closed

Location

Photos 100

Reviews 6

Ben Makowski

Best Experience I stopped by Sunnyside Chevrolet on March 1st. I was looking to get my 2012 Chevy Equinox washed. I was told it was closed due some painting in the booth. Since I was there I began looking at the new Equinox. Mike Foley asked if I needed help. I told him I was just looking. He started asking me about my car. We then sat down and he explained the new features on the 2014 models. We discussed a possible trade. Mike and Matt Smolik worked on the numbers and we all came close to a deal. Then they asked me about a possible lease. When they explained the options I had verses the outright purchase, that made up my mind.We closed the deal and I was happy. When I went into the finance office I met Dave Samples. He was very helpful explaining all the details of leasing and we did all the paper work. By now it was closing time.They had the car prepped and brought in front. Mike Foley stayed to show me and explain all the features on the new vehicle. When we were finished it was 7:00 PM. I am very impressed with the professionalism of all three people Mike Foley, Matt Smolik and Dave Samples. The way they treated me, explained everything and the time they took with me was nothing I ever experienced at any other dealer. This was a very very pleasant experience. I have told my neighbors, friends and relatives about my experience. I am sure they will go to Sunnyside. When I am looking for another car in the future I know where I will go, back to to Sunnyside. No pressure, honest caring people and people that go out of their way to make you feel comfortable. And the service after the sale or lease is great also.

Marilyn Gardner

Our new Chevrolet Colorado has not been delivered yet, but it is on its way. Kyle, our salesman was enthusiastic but not pushy (I have been known to bolt in the presence of overly aggressive sales people and have walked out of more than one dealership because of high-pressure tactics). Kyle also patiently answered our many questions. We never felt rushed or intimidated to make a decision. Matt, the sales manager, worked tirelessly to find us the truck we wanted. No one tried to convince us to "settle" for anything other than the model and options we wanted. We were VERY, VERY impressed by that! In fact, that was probably when we knew we didnt want to visit any other dealers. Everyone we came into contact with at Sunnyside was friendly...and nice. To be honest, we hate the whole vehicle buying process and are not particularly patient. Kyle and Matt made the process as painless as possible, and that is a good thing since the process involved two visits to the dealership and more than seven hours total at the dealership (locating the truck we wanted was a major challenge). We signed the final papers an hour after the early closing on New Years Eve, and I never saw Kyle or Matt glance even once at their watches. LOL. We left the dealership HAPPY--what more can you say. There are other Chevy dealers closer to us, but we are glad we decided to do business with Sunnyside Chevrolet. It was more than worth the drive.

maegen bradick

This was my second appt to fix the same issue from a year ago when I initially brought in my car because the back window defroster did not work. A whole new back window was put in last year, only to realize that the defroster still did not work. At this appt this year, I was informed that the techs did not hook up the ground wires correctly from a year ago. I went 2 winters without a back defrost and the last year being because of the technicians. Ridiculous! Now, after this most recent visit my radio keeps cutting in and out. I realize the top 2 lines on my back window control the antenna for my car. This can only mean the techs messed up again. I can only say I am grateful for buying the extended warranty on my car because apparently the techs are trained to make repeat customers out of their clients. With that said, I also had an oil change and was told my bought warranty did not over the $54 cost. Seriously, this seems like quite the racket. Ps. This feedback was sent in two different email surveys received after my appt. Its been a month. I waited to be fair and see if they would contact me but they have not. So, here lies my rating and review for all others to see. They realized how shabby a job they did the first time that they didnt even bother calling me with the standard 3 day courtesy call to see how my service visit went. Still my radio cuts in and out. Completely unacceptable.

Josh R

I went to Sunnyside with the intent to buy this Buick Regal GS and trade in my car. I made an appointment with Rick and when I arrived the car was parked out front ready for me to view. The car was in excellent, clean condition and we went for a test drive. I loved the car and we made a deal very quickly and got the ball rolling. Unfortunately, due to an insurance mishap (on my part) I could not drive the car home that day. Regardless, Rick sent me to Bob and we got all the paperwork settled. Then they told me theyd meet me in the city I worked and we could exchange cars the next day when I got the insurance issue handled. So they had their driver drive the car to me and we exchanged in the city I work in 2.5 hours away from the dealership! Matt had ensured me theyd have it to me the next day at a specific time and they hit it right on the money. Excellent customer service. They even told me that my backup key fob was non-functioning at the time of the exchange but have promised to replace it for me. I am extremely pleased with my experience at Sunnyside and feel confident about my purchase.

Becca Sharp

I was looking to purchase a new Silverado. I called Sunnyside Chevy and spoke to Samantha. She was very friendly answered all my questions on a particular truck. I made an appointment to go out and test drive the truck for the next morning. She had the truck washed and waiting for me to test drive. She explained very thoroughly all I needed to know before I took it out on the road. We were satisfied with the truck and talked with Samantha at great length and decided to buy the truck. She answered all our questions and went into great detail. Before we left the lot, she explained more about all the buttons and whatever else needed explaining. She is very personable and cares about her customers. I highly recommend Samantha to anybody and would go back to her for another vehicle. Everyone who was part of the deal were all very friendly. Thank you for a very pleasant buying experience. Samantha Berrington is honest and awesome.

A Private User

We went to Sunnyside to look for a new vehicle and we were greeted by Rob Gunther who was extremely helpful. He had a lot of knowledge about the different vehicles and was never pushy. He knew we werent buying a car that day and he still was willing to sit with us and spend time answering questions and test driving vehicles. We went back two more times in the week to get our vehicles trade-in value appraised and Rob was able to get a good trade in value for both my husbands truck and my car and was able to get my husband and I in two new vehicles that we both love and could afford. I can say that in the future we will be returning to Sunnyside Chevrolet because of the great customer service and we definitely feel like part of the Sunnyside Family!! We also had the pleasure of working with Manager Matt who was also very helpful and Dave who walked us through all our paperwork even though it was past the time of the delerships closing!