World Auto Network

Category:	Used Car Dealer
Address:	15225 Waterloo Rd, Cleveland, OH 44110, USA
Phone:	+1 216-692-1311
Site:	usedcars12.com
Rating:	4.8
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 18

Reviews 15

A Private User

I found my vehicle online and texted to confirm they still had the vehicle available. I texted with Mike and informed him on the terrible process I had been threw while trying to purchase a vehicle else where. Mike confirmed they still had the vehicle and he made sure it was still there when I arrived. Upon arriving, the vehicle was washed and pulled up I front of the business. The finance manager, Jamal was polite and eager to answer my questions. The sales process was one of the best I have ever experienced while buying a vehicle! I appreciate Jamal and Mike for treating me fairly and having value for their customers. I would highly recommend this dealership and would not hesitate to buy from them again!

Soha Ibrahim

I traveled from Erie Painesville. I am 19 years old with no credit. I visited many dealers in Erie Pa. and no one want to deal with me. I found World Auto Network on Craig list. When I called 1st I spoke to Mike. He asked me about my job and many financial questions. He promised me that he will work hard for me. I filled a credit application on there web page. And I email him documents needed. And I was approved for a car loan next day by their Credit Union. The rate was low, the monthly payment was reasonable and the down payment was minimum. When I got to the dealer the staff was courteous and friendly. Every one was working. I new then why I was approved.

A Private User

For me, buying a car has always been an awful experience. But I was in the market for a truck and need one that wouldnt break down on me in a month like my last one did. I found a 2005 Dodge Dakota on Craigslist and called to make sure all the posted info was correct. I scheduled a time to view the car and speak with the finance manager, Jamal. When I arrived the truck had already been completely cleaned off from snow and it was waiting for me in front of their building. I fell in love with it on my test drive and when I returned, Jamal provided me with a carfax vehicle history report.

newlife99

After totaling my previous car, my insurance only gave me $4,000 to purchase a new vehicle. I was already extremely upset and feeling ripped off by my insurance company but World Auto was able to give me a 2002 Hyundai Santa Fe for exactly what I had. On top of that the women who did my transaction (Cecelia, may be spelled wrong) gave me gap insurance as well so that in case I was in an other accident and the insurance did not cover the full amount of my car (again) the gap would give me the remainder. She knew just what I needed and put my mind to ease. Highly recommended to anyone.

Lady T

The car I bought had issues from the day I drove it off the lot and I was charged for repairs but I had to continue to bring the car back almost weekly for the same repairs. Their service department has no customer service skills and they dont know what theyre doing I ended up having to pay over $5,000 in repairs on a car that I owed $6,000 and they refused to take the vehicle back or trade it in for a new vehicle. Im very disappointed in the service that I received and I would not refer anyone to them.

A Private User

About a week ago I was ready to give up hope getting approved for a car and just when I was ready to throw in the towel I found an ad for World Auto on Craigslist. I used the link to be sent to their direct website and searched through their inventory for a car I would be able to afford. I called to make sure the 2005 Pontiac was still available and Charlie assured me it was still there and available for purchasing. Cecelia got me approved with only $1,000 down. They are great at what they do.

A Private User

I found a GMC Sonoma online and drove from Warren, OH. I was immediately greeted by a young saleswoman by the name of Charlie. She showed me the truck and cleaned off the snow so I could test drive it. Soon after arriving back I told her I would love to pay cash for the truck today. She already had all the paperwork ready to be printed and signed. It was quick, painless, and just how all car buying experiences should be.

A Private User

I was in desperate need of a vehicle and World Auto Network was there for me. I purchased a 2008 BMW and even though it was late on the evening of our nations most popular holiday the finance manager (Jamal) treated me with respect and didnt attempt to rush me into something I didnt want. He took his time and helped me select a car I could afford but still held interest in.

A Private User

I had heard about the tax refund program World Auto was doing and came running with my W2. They were able to get me financed on a 2008 Ford Focus by using the $500 I got back from my federal tax returns. On top of that, they filed my federal and state tax returns for me. Now I dont have to deal with the hassle of waiting two hours to file at a tax place and I have a car.

A Private User

The courtesy, professionalism, and respect are phenomenal! The people rock! Our salesman Kal was exceptional. His knowledge of the Lexus RX350 was amazing. He programed my garage door remote and blue-tooth into the car and he set all the navigation menus to suite me. Great customer service, nice car, and the best price which made us very excited to make a purchase.

J.J.

They are a life saver! Just when I was giving up hope because no one would approve me, I filled out a credit application on their website and they got back to me that day. They really do specialize in bad/no credit. And the finance manager Jamal was very down to earth which made me more comfortable. I would highly recommend them to anyone.

J Setti

Lies! Cars have been damaged and repaired poorly! They do not disclose that the car youre trying to buy has frame damage. They shoot gun you to every bank for an approval then they ILLEGALLY pack payments with warranty and gap! UNETHICAL scumbags! Dont fall for all the fake 5 star reviews that are left by friends family and employees

A Private User

From the moment I walked into the front doors I felt welcome. Cecelia, Jamal, and Mike were all a part of my buying experience and they were all amazing. I absolutely love my Nissan Murano. She has quickly turned into the best car Ive ever had. Its not often I walk out of a car dealership excited but I can truly say I am very happy.

TheMoney105

Words can not describe how courteous and friendly our sale rep was. Cecilia and the manager was so awesome in helping us get approved for our new truck. I love it, it was a good price and it runs very well. Not sure about others negative reviews but our experience was far from negative. We will be back next year. Thanks Cecilia!

A Private User

World Auto Network is a group of great people. I bought a Toyota Sienna from them recently and my next one will be with them too! I dealt with Mike and Cecelia but everyone there is great from the owners to the helpful porters. Not to mention my Toyota Sienna is awesome and has all the bells and whistles.