Robin James Jewelers

Category:	Jewelry Store
Address:	6593 Glenway Ave, Cincinnati, OH 45211, USA
Phone:	+1 513-598-9655
Site:	robinjamesjewelers.com
Rating:	5
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–6PM 10AM–4PM Closed

Location

Photos 9

Reviews 17

Meredith D

I am not from the Cincinnati area and a close friend recommended Robin James to help me with my wedding band needs. I had a very elaborate ring in mind, using two rings that belonged to my grandmother. I wanted a ring jacket, so a ring above and below my engagement ring using my heirloom diamonds. My engagement ring is not a typical shape, it is curved, so my ring jacket would have to be molded around it. I wasnt sure if I would find some one in Cincinnati for the task. Boy was I wrong!! I went and met with Jim to discuss my idea and he drew out a rough draft. It was AMAZING SERVICE, I was so impressed!! First they did a CAD design (which was great to see all the details), then a 3D wax mold was made so I could try it on to see how it would fit around my engagement ring, finally they sent it to be fabricated. I was reassured that my grandmothers rings would be taken care of. The process took a couple of months, well worth it, Jim made sure to get down to all of the details with me so it was what I wanted. I was aware ahead of time the cost, and it was really honest and a reasonable quote. I was very happy, they were doing a lot of work for this piece and it was within my budget. When the fabricated ring came back, I still wanted a little tweaking done to the ring. I was a little nervous to ask about doing some changes but Jim was so understanding. He wrote down my notes and immediately sent my ring to his shop. They are absolutely incredible. He kept in close contact with me the entire time and genuinely cared about my happiness in the end. I picked up my ring today and I was floored. It is absolutely incredible, a little unusual, but uniquely my design. It is exactly what I wanted. I highly recommend going to Robin James for any custom made jewelry. They were wonderful to work with and went above and beyond my expectations. They are amazing at what they do. If you are considering resetting stones, go with Robin James Jewelers! You will not be disappointed!

Brian Niehaus

I couldnt know less about jewelry. I purchased an engagement ring from them a few months back and couldnt have had a better experience. I was walked through everything, from the levels and types of diamonds, to the different cuts, clarity, rings, etc. I couldnt have received better service. I walked out after my purchase feeling extremely confident and very happy with what I had bought. My fiance would agree! Ive been back recently to purchase wedding bands and am receiving the same treatment. The knowledge and care the staff continues to demonstrate simply amaze me. Id definitely recommend all to make their purchase there.

Jennifer Wilkins

There is nothing better than seeing that gorgeous silver wrapping, and blue bow that says "Robin James" on it, to know that there is something truly special for you under the tree. Jim and Robin know their clientele and their tastes, so when it comes time for gift giving they always steer my husband to something they know will win me over. Their products are exquisite. Want to have them design your dream ring? They have done it for me, and it came from the idea of piecing together elements from three different vintage rings! There is no one else I would trust with my jewelry.

Craig Sander

I recently bought an engagement ring from Robin James Jewelers. They took to the time to sit with me and explain the different characteristics of their stones and what people are looking for in a ring. Their consultative approach was greatly appreciated during such a stressful situation. Robin and Jim listened, advised and made the engagement ring purchasing experience an absolute joy. I will always remember proposing, but Im always going to think fondly on my shopping experience with Robin and Jim. They have a lifelong customer!

Chad Wolf

Recently engaged and new to the jewelry market I found myself lost until I found Robin James Jewelers. I had been to other Jewelers that left me overwhelmed and pressured by sales tactics. An engagement ring should deserve some attention and a vision. Nikki at Robin James gave me her full attention and worked with me to create the perfect engagement ring. The customer service here is excellent. If your looking for a no pressure, friendly and attentive atmosphere to shop for an engagement ring then Robin James is the place.

Tyler Moore

I had been looking for a ring for a few months and went to multiple stores. A friend mentioned checking out Robin James Jewelers. I could not have been any happier with the service and the price. They worked with me before I stopped by to have the design options I was looking for ready for me when I arrived. Once I was there, they did a wonderful job explaining the differences in the diamonds. The price was incredible for the clarity and color of diamond I received. My fiancée absolutely loves the ring!!!

marty priore

Purchasing jewelry can be a very intimidating and overwhelming experience, but not at Robin James. I know when I walk through the door that I can trust their knowledgeable staff and that they will assist me with my jewelry needs. I am always met with a warm greeting and many smiles. If you live in Cincinnati and are looking for jewelry or jewelry repair, I would highly recommend the Crew at RJJ!!!! They wrote the book on Customer Service!

rebecca schlimm

I cannot believe how helpful and easy it was working with Robin James! They were the kindest people and worked out amazing deals with us. Not only that, but were beyond patient with our picky and indecisive ways. Not only will they receive our referrals, they have gained life long customers for all our anniversary, birthday, and holiday purchases!

Jennifer Kammerer

BEST.CUSTOMER.SERVICE. You cannot go wrong shopping here...from gifts to jewelry to jewelry cleaning and anything else you need. You cannot beat their prices and their customer service is top notch. I dont remember the last time I shopped anywhere for fine gifts, 1st Communion jewelry and more!! HIGHLY recommend Robin James Jewelers!!!!!!

Christopher Simonson

Amazing service! Robin was able to find the EXACT setting I was looking for for an engagement ring. Incredibly helpful, easy to communicate with, and just all around good people. Cant recommend them highly enough. Always a pleasure work with someone who genuinely enjoys their work.

Dan Staud

I love Robin James Jewelers. I have never been to a jewelery store that had better service. They give you honest information. They also cleaned my watch for free. You will not be disappointed if you shop here. Highly recommended!

Patrick Foy

All of the jewelry I buy for my wife is purchased here. They keep a list of what she has and what she wants. It is so easy and I cant buy what she doesnt want!

Mark Gramaglia

Weve had appraisals, repairs and bought jewelry from Robin James and we were never disappointed! The only jeweler in the western Hamilton County to go to!

Bryan Walsh

Amazing experience in purchasing an engagement ring. They are extremely knowledgeable and will work to get you exactly what you want.

Jason Laib

Fantastic customer service, extremely professional staff! The team takes the time to help you find exactly what you are looking for.

A Private User

Jim is a pro. He shop has a great selection, and good prices. Robin James is the place to go for top quality jewelry.

Howard Jackson

Custom made out wedding rings and they were perfect. Best customer service.