Pet Supermarket

Category:	Pet Supply Store
Address:	6325 Falls of Neuse Rd, Raleigh, NC 27615, USA
Phone:	+1 919-845-1554
Site:	petsupermarket.com
Rating:	3.9
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 62

Reviews 16

Andrea Saulsbury

Im done with this place, which is unfortunate for them. I bought 2 parakeets who died within 12 hours of each other 2 weeks after I brought them home. Because I made it to the store 2 days after the warranty they only wanted to give me store credit, which does me no good at a store I will no longer shop at. I also called corporate t9 get there help but they wanted the dead bodies of the tw9 poor birds. We didnt save them! Why would we? Wouldnt it cost more to "study" then or whatever they were going to do then just to give me my $40 back. I own 8 pets and have a pet sitting business, they just lost out on plenty of money. And the location is on my way home....it sucks for them but this is not customer service. I will continue my business with petsmart who has always taken care of me and my furbabies. I got a training lesson package for $300 from them and after 3 sessions we realized it wasnt a good fit for our dog, they gave a full refund...no questions askwd. Pet supermarket would rather drag on the pain of losing two birds rather than just give me $40 and keep my business. Shame on them.

Gregory A. Peterson

WHY??? would you carry IAMs pet food I unwittingly purchased a 9.3 pound bag of IAMs sensitive naturals at your Raleigh, NC store...I was looking for something to feed my dog and that was THE only reasonably priced stuff they had....I fed it to my dog yesterday afternoon and again this morning, he has not touched the serving I gave him this morning I looked it up on line and IAMs is absolute garbage....your company gives the impression of caring about animals but I beg to differ any company that sells IAMs pet foods needs to be in some other business other than pets and pet supplies...I hope my dog gets better but I am finished with pet supermarket

Norma Baires

Hace dos meses compré un periquito .Elegí el más listo .los demás se veían tristones . El pobre estaba aterrado de miedo a los humanos .de seguro no los tratan bien.auque el personal fue amable. Trae las alas cortada y olor fuerte a pájaro salvaje. No se porque. .e ido varias veses .por alimento de mis mascotas

Rhonda Dautrich

Have shopped there for several years but will no longer. To the guy who was chintzy with the crickets and stated they dont give any extra ones because "thats just throwing money away" even though the crickets cost the store probably a penny each. (And some always die on the way home.) And who twice on the same day gave me dead ones included in my dozen for $1.29. And no apology from him. Have you ever heard the term "Penny Wise and Pound Foolish?" And to think I was going to inquire about purchasing a Ferret Nation cage there!

A pet Lover

As a frequent shopper... I have noticed the store is under new management with a completely new staff!! Needless to say the new manager has made great changes with the store... it looks totally amazing!! She is 100% helpful very courteously and the staff is very knowledgeable of all the products and are very eager to help you shop for your pets!! I wouldnt shop any where else when getting the supplies for your pets!! Great changes made to the store and they are amazing with customer service!! Keep up the great work guys!!

John

The staff here are really friendly, and dropped everything to help me find a special raw/freeze-dried dog food I had been looking for. I noticed they carry a lot of specialty dog foods and treats that you just cant find at the other chain stores. Im excited to go back and spend more time browsing the isles.

Marie Manning

Not very many pet stores carry bunnies for sale so when we came across this place, we had to get one. The staff was very kind and knoledgable. The man who got us all set up knew the bunny we were geting as if it was his own pet. He seemed like he realy cared about all the animals in the store.

amanda beaver

Nice place to get pet stuff. Food, toys, bedding etc... Saturdays generally have some kind of adoption set up outside. My dog says to tell you if you take your dog in they will get a treat!

Corey Snyder

The people there are very helpful! I bought a rabbit there and I just couldnt be any happier! Great place! Clean and I feel comfortable looking around and talking to the workers!

Christian Alvarez

Most of the pets here seem to be quite skittish and are generally nice if you know how to handle them. I bought my budgie from here and hes very nice and loves my company!

Silas Mayes

Animals in the store seemed both scared of humans and aggressive to people. The fish in the store seemed unhealthy looking. The fish appeared to have ammonia poisoning.

Cristian Deras

Really nice alternate option than PetCo and Petsmart, Friendly staff and very well distributed merchandise, clean and neat, prices really competitive

sanjay sane

Every thing for and about pets under one roof.

Alejandro Drausal

Found what I needed, a bit rundown

divinity johns

Very friendly staff!!!

Iris Carr

Fantastic business