SEPHORA inside JCPenney

Category:	Cosmetics Store
Address:	1970 US Hwy 70 SE, Hickory, NC 28602, USA
Phone:	+1 828-328-2661
Rating:	2.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 12–6PM

Location

Photos 4

Reviews 8

Isabella Fonnesu

This Sephora is ok. Stock wise, they are on top of things until about halfway through their day, and then the associates lose track and the store becomes a mess, so if your looking for a well stocked store, go early. Staff wise they are extremely understaffed most of the time. The reason they are getting 3 stars is purely based on the sympathy I have for the employees, although the employees do need to work on their etiquette. They are unhelpful in many situations, but are especially unhelpful toward anyone who appears younger than 21 and/or anyone who is not wearing makeup or minimal amounts of it. Whether or not this is intentional, it needs to be worked on. Although many of the younger people their are not paying customers, they still need to be treated as such for it to be a successful store. The employees tend to create a very hostile and intimidating environment as well. Overall the store is ok, but it definitely could be better in many aspects. All this store needs is a reboot in management and employment and they are good to go.

jessica parker

Went in a day before my wedding with a messed up manicure, and a broken heart bc I just found a tear in my wedding dress. Come to get a foundation to match me for the day of and I will admit, I was a wreak. So nervous for my big day, crying hysterically and couldnt pick myself up emotionally. I left sephora feeling beautiful and as if god was going to make everything better, all because of the staff. They offered to give me a free makeover for my wedding and on such short notice I wasnt able to make it, and did my makeup by myself. I would just like to thank the 2 amazing women that helped me. I dont know their names, but they really made a bride feel beautiful. I did it, girls! XoXo - Jessica Johnson ❤️

Natalie Roberts

I have visted this location a few times over the past year. Everytime I stop in it looks like the store has been ransacked. The displays are non existent, broken, messy, or empty. They are out of stock on alot of items that are not even limited edition. It seems the store cannot keep up with the demand. Hickory probably needs a stand alone store outside of JCPenney. I did not have any interaction with the staff, but they seemed friendly and helpful when I saw them with other customers.

CreeAnna Propst

SINCE 2014, THOSE ARE THE BITCHIEST GIRLS AT VALLEY HILLS MALL. THEYRE ALWAYS RUDE AN SNOBBY NO MANNERS AT ALL, EVEN THE MANAGER, SHES VERY SARCASTIC AND RACIST. ALSO FOR APPLICATION PURPOSES, THEY WILL KEEP POSTING FOR JOB OPENINGS BUT ONLY WILL HIRE WITHIN PEOPLE THEY KNOW (FRIENDS OF FRIENDS ETC.) THEY NEED A WHOLE NEW MEMBER CREW AND NEW MANAGEMENT ASAP!!

Emily Crowe

Walked in and all 3 staff members were standing around doing their makeup. Never looked at me or asked if I needed anything. Didnt acknowledge me the whole 10 minutes I was in there. Sad when this is the closest Sephora I have. Not giving my money to this place.

Macie Putnam

LOVE. LOVE. LOVE. THIS PLACE. The sales associates are wonderful. Very knowledgeable about every product line. If you need your High End makeup. Definitely stop here.

Brittney Hoskins

I wouldnt even give 1 star if I did have to I stood there for about 5-10 minutes asking for help not one worker was even knowledgeable to my existence.

Amber Sigmon

Went in for a beauty class on how to do a smokey eye, was not disappointed! Got some great tips! Will definitely be going back, and highly recommend!