Verizon
| Category: | Cell Phone Store |
| Address: | 2512 Battleground Ave, Greensboro, NC 27408, USA |
| Phone: | +1 336-545-7160 |
| Site: | verizonwireless.com |
| Rating: | 4.2 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–8PM 12–6PM |
Location
Photos 10
Reviews 42
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Kenneth Winters
Called Verizon customer service and there representative promised me the world when I threatened to cancel. She promised me any phone I wanted for $149, plus a $50 gift card in the mail for staying with them. Well I walked into this Verizon location, and pompous sales rep named Slate said he could help us. That was far from the truth. After Slate spoke to customer service he handed me the phone. While the service representative was explaining that they were honoring what was originally told to me, Slate was busy telling my wife it wasnt gonna happen and flirting with her. I then put Slate back on the phone with customer service, 2 minutes later he stomps into the back to speak with his manager. He comes out 5 minutes later and tells me that they will not honor what VERIZON TOLD THEM TO DO. First of all Slate was unprofessional and I find it ridiculous that Verizon tells one of their stores to do something and the store can just say no. Well Verizon lost a customer today and as a local State Farm agent, I will refer my clients elsewhere.
JI
Jim Gardner
Did not stock 6, 8, or 10 long USB Micro cords; only 4. Only had 6 with charging block and 10 USB-C Apple products. Disappointed. Seems like a basic item to be stocked for when a charging cable becomes messed up. UPDATE: Store sales lady thought I should go 30 minutes across town to big box "Best Buy". REALLY? Got an attitude when I questioned her about some place closer. BAD FORM! Well I found everything I needed at that other big box "Wal-Mart". Wow they had it all! 3, 4, 5, 6, no 8, and 10 for USB-C and USB MICRO. I got what I wanted 3 miles up the road for less money than 4 and with out the "attitude of the Verizon sales lady.
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Laura McCoy
Gotta be honest, I have been a Verizon customer for a long time and have seen the worst and best. This was BY FAR the *best* Verizon experience Ive ever had either in person or on the phone. I stopped in as a non-local with a sudden issue and not only did they fix it quickly and efficiently, but they actually solved another problem with my service Id been dealing with over the phone for a while. It was my quickest experience in a store, they were kind, professional, didnt upsell anything and checked up on me a few days later. Great people, Id go back again in a heartbeat.
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Shane Mullens
Richard was gentlemanly and kind. I came in to add a line to my plan and get the new LG G5 on it. (I had already done the research). Other the fact that he told me my pristine AT&T Galaxy S7 Edge I was trading in was worth $215 (before actually putting it in right and it came out to almost $500) Richard was a wonderful customer service rep. He made sure my screen protector was put on exactly (Ask for Steven to put on screen protectors). All in all this is now my primary Verizon store and Richard gained a repeat customer.
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Ian McKeag
Tonight: Showed up 15 minutes to close. Not out of choice, but because my phone died while at work and I came immediately after. The place had already locked their doors with one employee helping a couple at the register and 2 more sitting down on their phones doing absolutely nothing. I didnt really expect my issue to be solved tonight, but I needed answers. These people obviously dont want the business. Avoid this dumpster fire and go to the other store about 1.5 miles south.
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Katrina Lucas
Customer service is HORRIBLE! I just got off the phone with no doubt a DUMB BLONDE who hung up on me when I expressed my disdain for being told to contact the manufacturer of a Bluetooth headset I purchased from that store less than a few months ago! Maybe I should switch to AT&T! Theyre courteous and more affordable! Fire everyone in that store and start over! This isnt the first time Ive dealt with idiots like her at this particular store
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Gigi F
Knowledgeable and friendly staff that helped me get what I wanted for the best deal. Wide selection of all the newest products (unfortunately, zero selection of older products). Theres clear teamwork among their staff; a couple of their employees gladly worked together to help solve my problem. I walked out the happiest customer, and will be sure to choose this location for all things Verizon! (^◡^ )
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Anthony Bibik
This place was awful waiting around looking at cases then the guy that asks if we need help takes off right in the middle of setting up the account Highly unprofessional
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Peter Gonzalez
Very friendly i delt witj felix hes awesome knew his stuff sas very happy establishment was very clean as well and had all the latest gadgets on display to try
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John Magee
Salesman talks to fast and when contract ready to sign we are told the unlimited plan is not unlimited. We will not be recommending this store,or go back.
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Janet Lee Carpenter
No Batteries, Nothing To Offer To Make Customers Happier. You Leave Feeling Worst Than You Came. Good Days Are Gone. Capitalism.
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Tori Carle
Fastest Verizon service I have ever received. We were in and out in under 45 minutes with a new phone plan.
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Jannie Lee
Very helpful staff and informative, we have been with Verizon for years just wish the prices were better.
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Kenny Warren
Good service and very friendly staff. At times I felt a bit rushed but overall the service didnt suffer.
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Symone Smith
Offered help right when I walked through the door and had amazing helpful things to say to help me out.
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Sasquatch Kestner
John and Brittany solved my phone issue and have been a great help. Keep up the good work.
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Greg Baker
Store is always clean. Staff tend to act like you are bothering them
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john mattey
sub par service
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Chad Lovett
Nice Verizon location, relatively quick and pleasant service.
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Harley Putnam
As non customer friendly as all the other cell phone providers
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Jack Sills
The staff at Verizon is always working with customers 100%.
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Tom Brouillette
Knowledgeable staff, much better than an authorized dealer
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pam bowen
The best customer service EVER & the management ROCKED!!!
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Gregory Robertson
Great experience every time I have been to this store.
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max franklin
Never had a bad experience there. Staff is awesome.
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Ron Conner
Decent selection. Employees can be rude though
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Brad Harville
Such Great customer service! Great store!
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Steve Jeffries
Good service. In and out in about 40 min.
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Jon Traurig
Good help and big selection of products
LA
Larry Diesbach
friendly helped me with my broke phone
JA
jalen carethers
Great place to be. Fun atmosphere
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Laura White
Super friendly customer service.
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Kenzie Thompson
Very helpful and fast service
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Heidi Stahli
Clean,organized. Nice sales
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Rick Sulayman
Knowledgeable and friendly
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Jessica Oates
Very helpful and fast.
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Paul Eckenrod
Staff very helpful.
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Bert Webb
Very helpful staff
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Rick Sulayman
LOVE the service
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Scott Russell
Great service!
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Zerch Gemetto
Great staff
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Twann 927
Great
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