Category: | Computer Store |
Address: | 5100 Reagan Dr Suite 2, Charlotte, NC 28206, USA |
Phone: | +1 704-596-7770 |
Rating: | 2.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–3PM Closed |
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Julia Saunders
These people took my laptop to repair it, never called me to tell me its was ready to be picked up. I called them to see if it was ready and was told by the manager, sorry we didnt call you, but its ready. I said I will come by Saturday and was told thats fine. I get there today to get my laptop and was told by John, we ceased your laptop!!!!! WTF, I said what does that mean, he says its not here its gone because you didnt come to get it!!!! Really, are you serious? I was referred to this place by a friend and Im so disgusted that they literally STOLE a $800 laptop and seem to have no regard for the fact that they NEVER called me to say it was ready for pick up! I would think twice before doing business with these folks!!
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Paul Taylor
Their quality of service is falling off.... have both of my laptops there...one is a MAC which they cant seem to find s replacement part for...its been in their shop since April. A month ago or so, i dropped off my PC. Dude told me hed call me in a few days , and provide an account of the details. He never did. When i called , some service rep was snarky with me. So I went on Saturday, but the pparking lot was blocked off. So i called earlier this week and come to find out, its been done for 3 weeks! No courtesy call or anything! I need to find a new shop.
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Erik Palmer
Ive never been here before. Never been a customer. When I came by today looking for some motherboard standoffs and screws I forgot I needed for my upgrade the staff was friendly and helpful. They even just let me have them! Remember when reading these reviews that people are more motivated to leave a bad review than a good one. Everyone makes mistakes, but if they bring the same caring and integrity to their work that I experienced I think your computer will be in good hands.
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Rob Harrison
I cant speak for others but my experience with these people has been excellent. Every service I have asked of them has worked out great for me. I have recommended them to friends and they have all been perfectly satisfied with the results of their work and advice. I will continue recommending them and using them unless I stop liking the service Im getting.
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Mavis Jones
I have been using them for the past 5+ years and to date, have not had a bad experience with them. As long as I keep getting excellent service from them, I will continue to use them.
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Shy M
Got my laptop fixed twice in 2 months. They wanted to keep charging me for something they didnt know how to did right. The lady that answered the phone was rudem
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Greg Chandler
WORST "REPAIR" place ever!!! Do NOT take your equipment here! Not only do they not know what they are doing, they will steal your gear!! Total losers!!!
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Ashe Lockhart
I called to see if they might stock any solid state drives. The operator who answered the phone didnt understand what I was talking about. Nuff said.
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maurice jones
Horrible customer service. Very rude. Do not do business with these people
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Cody Bell
The counter person was tide as all get
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j gil
Great place for service!